Client manager Work, Jobs in Felixstowe, Sfk (with Salaries)

Customs Clearance Team Leader - 1 Year Fixed-term
Customs Support Group —Felixstowe
- Full-time
- Team management
- Communication skills
Client Support Manager (FTC)
Miller Insurance Services —Ipswich
- Training & development
- Annual leave
Import Clerk
Elite Universal Forwarding (Logistics) Ltd —Felixstowe
- £28,000 - £40,000 a year
- Full-time
- In-person
- Communication skills
- Negotiation
- Gym membership
Quick apply
9d
Advice Services Manager
Citizens Advice Ipswich —Ipswich
- £30,000 a year
- Full-time
- Management
- Team management
- IT
Quick apply
Senior Client Relations Manager
Nucleus Financial Group —Ipswich
- Hybrid work
- Financial services
- Communication skills
- Analytics
- Annual leave
Decking and Balustrading Specifications - Client Success Manager
Dura Composites —Clacton-on-Sea
- £55,000 - £65,000 a year
- Full-time
- Hybrid work
- Customer service
- Presentation skills
- Continuous improvement
- Free parking
- Sick pay
Quick apply
8d
HR Administrator
Sureserve —Stowmarket
- £14,352 a year
- Part-time
- Hybrid work
- Customer service
- Microsoft Office
- Databases
- Annual leave
Quick apply
Advice Services Manager
Citizens Advice —Ipswich
- £30,000 a year
- Team management
- Recruiting
- Training & development
Senior Sales Consultant
LRG —Felixstowe
- £30,000 - £35,000 a year
- Monday to Friday
- Sales
- Customer service
- Business development
- Employee discount
Quick apply
Project Administrator
Framatome —Sizewell
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Continuous improvement
- Annual leave
- Employee assistance programme
Quick apply
Scheduler
Dalkia —Ipswich
- Monday to Friday
- Annual leave
- Employee assistance programme
QVC Assistant
Branded Garden Products —Ipswich
- From £24,784.50 a year
- Full-time
- Administrative experience
- Organisational skills
- In-person
- Employee discount
- Life insurance
Quick apply
14d
Data Manager
Laing O'Rourke —Ipswich
Assistant Sales Manager
LRG —Felixstowe
- Up to £35,000 a year
- Monday to Friday
- Customer service
- Business development
- Negotiation
- Employee discount
Quick apply
Recruitment Manager
Somerset Passenger Solutions —Ipswich
- Management
- Microsoft Office
- Human resources
- Employee assistance programme
Technical Project Manager
Cerebrum Systems Ltd —Ipswich
- From £35,000 a year
- Full-time
- Hybrid work
- Customer service
- Project management
- Travel
Quick apply
7d
Contracts Installation Supervisor (Full Time)
Dura Composites —Clacton-on-Sea
- £40,500 a year
- Full-time
- Management
- Maintenance
- Quality control
Quick apply
Hard Services Category Manager
OCS Group —Ipswich
- Hybrid work
- Microsoft Powerpoint
- Communication skills
- Negotiation
Quick apply
Claims or Fraud Product Managers
AXA —Ipswich
- Agile
- Communication skills
HR Advisor
Toppesfield Limited —Claydon
- Full-time
- Administrative experience
- Human resources
- Recruiting
- Annual leave
- Employee assistance programme
Quick apply

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Customs Clearance Team Leader - 1 Year Fixed-term

Customs Support Group -
Felixstowe

Apply Now

Job details

Full-time

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Mentoring junior staff
Process improvement
Numeracy
Compliance management
Team management
Employee performance appraisals
Customer support
Customer interaction
Communication skills
Rota coordination

Full job description

About Customs Support Group

Customs Support Group (CSG) is Europe’s leading independent customs services provider. Founded in 1964, we operate in 14 European countries with 100+ offices and a team of 1,700+ customs professionals.

We help companies move goods across borders smoothly and compliantly, taking the pressure out of customs.

What we do: We support more than 60,000 clients and process over 20 million declaration lines each year.
From day‑to‑day customs declarations to compliance, duty optimization and trade advice, we make cross‑border trade easier and more predictable.

How we work: We combine local customs expertise with modern digital tools to handle large volumes accurately and at speed.
Our technology helps teams work smarter, reduces manual effort, and improves turnaround times. In markets like the UK, this already led to clear productivity gains.

Why it matter: Customs rules are becoming more complex and mistakes are costly. Delays, compliance risks and unclear regulations can slow businesses down.
CSG helps clients stay compliant, reduce risk and keep their supply chains moving.

Why Join Us

At CSG, you will be part of a growing international organization that is improving how customs work gets done.

You will:

Work with experienced customs professionals and technology teams
Gain exposure to international trade and complex supply chains
Contribute to services that have a real impact on global commerce

This is a chance to build a career in a stable but evolving industry, where expertise and good judgement still matter.

Purpose of the Position

As a Team Leader, you will be responsible for the day-to-day management of the data processing team, ensure timely clearance of import shipments, hold regular team meetings, make sure all procedures are adhered to at all times, training when required, plus manage all customer invoicing and any compliance issues.

Key Responsibilities:

Lead the team by example and ensure all Company policies and processes are being adhered to as per their specific authorisations and mutually agreed SOP
Ensure our AEO standard is met and maintained in accordance with UKCS documented procedures
Participate in monthly operations team meeting to discuss outstanding issues and upcoming pipeline of new clients and contract expectations
Manage calls with clients, resolving issues/queries promptly
Allocate workload to the team ensuring daily and weekly targets are met to minimise month end workload
Provide cover to support absence of other team leaders, team members and Operations Manager
Responsible for issuing and dividing the daily tasks to the team
Mentoring and cross training in all accounts
Complete all monthly procedures for Customers/Management
Take over/resolve queries and issues to assist the team to achieve their targets and remain compliant as per HMRC guidelines
Assist with maintaining the Rota for out of hours cover (if applicable)
Holiday and absence authorisation and monitoring, carrying out return to work interviews, updating documentation and uploading to YouManage
Carry out effective 1-2-1 meetings and appraisals with the team
Stay abreast of changes in import and/or export laws
Request or compile necessary documentation to support your team
Advise customers on Customs-related matters
Confer with officials in various agencies to facilitate clearance of goods through Customs
Out of hours working as and when required
Participate in any project teams for client work, or process and other change improvements

Qualifications

Essential: A good level of numeracy and literacy to confidently present to colleagues
2+ years experience
Proficiency in ASM Sequoia software, CHIEF, CDS and Microsoft Office Suite

Strong communication and interpersonal skills; excellent organisational and multitasking abilities; detail-oriented with a commitment to accuracy; ability to work independently and as part of a team; customer-focused mindset and dedication to providing exceptional service; proactive and confident; completes personal goals (agreed with line manager)
Desirable: Relevant industry qualifications

Apply Now

Refine Your Search

client manager jobs in felixstowe, sfk

Customs Clearance Team Leader - 1 Year Fixed-term

Client Support Manager (FTC)

Import Clerk

Advice Services Manager

Senior Client Relations Manager

Decking and Balustrading Specifications - Client Success Manager

HR Administrator

Advice Services Manager

Senior Sales Consultant

Project Administrator

Scheduler

QVC Assistant

Data Manager

Assistant Sales Manager

Recruitment Manager

Technical Project Manager

Contracts Installation Supervisor (Full Time)

Hard Services Category Manager

Claims or Fraud Product Managers

HR Advisor

I want to receive the latest job alerts for client manager in felixstowe, sfk

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