Customer consultant Work, Jobs in Felixstowe, Sfk (with Salaries)

Customer Experience Consultant
Maersk —Felixstowe
- Full-time
- Data analysis skills
- Analysis skills
- Organisational skills
12d
Site Supervisor (No Staff)
Jungheinrich UK —Felixstowe
- Monday to Friday
- Customer service
Quick apply
8d
Travel Consultant - Ipswich
Hays Travel —Ipswich
- Full-time
- Customer service
- Communication skills
- Annual leave
- Employee discount
Software Helpdesk Support Analyst
enable.services —Ipswich
- From £24,000 a year
- Full-time
- Computer literacy
- Organisational skills
- Computer skills
- Annual leave
Quick apply
14d
Business Development Consultant - Colchester/Cambridge/Harlow
Wurth UK Ltd —Colchester
- £24,000 - £35,000 a year
- Monday to Friday
- CRM software
- Customer service
- Business development
Quick apply
Warranty Audit Consultant
MSX International —Colchester
- Overtime
- Computer literacy
- Continuous improvement
- Travel
- Annual leave
Quick apply
Senior Sales Consultant
LRG —Felixstowe
- £30,000 - £35,000 a year
- Monday to Friday
- Sales
- Customer service
- Business development
- Employee discount
Quick apply
Sales Host / Member Consultant
Everlast Gyms —Colchester
- Weekend availability
- CRM software
- Sales
- Organisational skills
- Employee discount
- Gym membership
Quick apply
13d
Lead Generator
Tezlo —Colchester
- £15,600 - £18,720 a year
- Part-time
- Hybrid work
- CRM software
- Sales
- Employee discount
- Flexible schedule
Quick apply
Trainee Sales Consultant
LRG —Ipswich
- Up to £28,000 a year
- Monday to Friday
- Sales
- Customer service
- Business development
- Employee discount
Quick apply
15h
Kitchen & Bathroom Design/Sales Consultant
Wickes —Ipswich
- Full-time
- Sales
- Customer service
- Annual leave
- Employee discount
Decking and Balustrading Specifications - Client Success Manager
Dura Composites —Clacton-on-Sea
- £55,000 - £65,000 a year
- Full-time
- Hybrid work
- Customer service
- Presentation skills
- Continuous improvement
- Free parking
- Sick pay
Quick apply
23h
Sales Consultant
Verisure Services (UK) Limited —Harwich
- Full-time
- Communication skills
Quick apply
AI Software Engineer
Southern Communications Group —Melton
- £25,000 - £35,000 a year
- Full-time
- Master's degree
- Agile
- Computer skills
- Free parking
Design Engineer
M Group —Ipswich
- Microsoft Word
- Computer literacy
- Training & development
- Annual leave
- Employee assistance programme
Head of Pre-Construction – Internal Drainage Boards (IDB)
Balfour Beatty —Ipswich
- Hybrid work
- Civil engineering
- Business development
- Construction experience
- Annual leave
6d
Sports & Exercise Medicine Consultant/MSK Physician
Bupa —Ipswich
- Part-time
- Patient care
- Gym membership
- Referral programme
Quick apply

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Site Supervisor (No Staff)
Jungheinrich UK —Felixstowe
Close liaison with the after sales office to ensure accurate information for customers in regards to repair times and estimated times of arrival.
Quick apply
8d
Senior Site Manager
Unity Schools Partnership —Newmarket
2 week October half term. Have experience as a caretaker or site keeper in a school or similar environment; An excellent programme of induction into the Academy…
£32,596 - £36,362 a year
12d

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Customer Experience Consultant

Maersk -
Felixstowe

Apply Now

Job details

Full-time
12 days ago

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Stakeholder collaboration
Stakeholder liaison
Data analysis skills
Logistics
Process improvement
Microsoft Office Suite
Analysis skills
Organisational skills
Customer support
Customer interaction
Multidisciplinary collaboration
Transport scheduling
Communication skills

Full job description

Customer Experience Consultant

At Maersk, we are simplifying global trade by connecting and simplifying our customers' supply chains. We are looking for a Customer Experience Consultant to join our team in Felixstowe, where you will play a key role in delivering an outstanding customer experience while supporting operational planning activities in a fast-paced logistics environment.

Working closely with customers, transport partners, and internal teams, you will manage time-critical activities, interpret operational data, and ensure effective coordination to deliver the best possible outcomes for our customers.

What We Offer

An exciting opportunity in a fast-paced and internationally expanding logistics environment.
The opportunity to work with a collaborative team of engaged professionals with diverse backgrounds.
Ongoing learning and development opportunities within a global organization.

Key Responsibilities

Deliver an exceptional customer experience by managing customer enquiries and supporting the end-to-end planning process.
Coordinate daily transport and planning activities, responding effectively to last-minute operational changes and customer requirements.
Build and maintain strong relationships with customers, transport providers, and internal stakeholders.
Participate in customer calls and act as a key point of contact for operational discussions.
Interpret and analyse operational data to support planning decisions and ensure service delivery.
Maintain accurate planning information and demonstrate a high level of attention to detail.
Work collaboratively with multiple internal teams to resolve issues and deliver customer-focused solutions.
Prioritise competing tasks effectively in a fast-paced, time-sensitive environment.
Identify opportunities to improve processes and enhance the customer experience.

This Is How You Reach Your Goal

Customer-focused with a passion for delivering excellent service.
Comfortable communicating confidently with customers over the phone and through other communication channels.
Strong organisational and prioritisation skills with the ability to manage multiple tasks simultaneously.
Ability to remain calm and make sound decisions under pressure.
Highly adaptable and comfortable working in a dynamic operational environment.
Strong analytical skills with the ability to interpret data and use it to support planning activities.
Proactive, solution-oriented, and able to work independently while collaborating effectively across teams.
Excellent communication and stakeholder management skills.

Your Profile

You enjoy working in a customer-facing environment where no two days are the same. You thrive in a fast-paced setting, are comfortable managing changing priorities, and enjoy building strong relationships with customers and colleagues alike.

Ideally, you will have:

Experience in a customer service or customer-facing role.
Experience within logistics, transport, haulage, supply chain, or planning is advantageous but not essential.
Experience managing customer enquiries or escalations is desirable.
Strong attention to detail and the ability to work accurately with operational data.
Good working knowledge of Microsoft Office, particularly Excel and Outlook.
Confidence working with data to support planning and operational decision-making.
The ability to communicate professionally with customers and internal stakeholders at all levels.

If you're passionate about delivering exceptional customer experiences, enjoy solving operational challenges, and are looking to build your career with a global leader in integrated logistics, we'd love to hear from you.

#RPO

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing [email protected] .

Apply Now

Refine Your Search

customer consultant jobs in felixstowe, sfk

Customer Experience Consultant

Site Supervisor (No Staff)

Travel Consultant - Ipswich

Software Helpdesk Support Analyst

Business Development Consultant - Colchester/Cambridge/Harlow

Warranty Audit Consultant

Senior Sales Consultant

Sales Host / Member Consultant

Lead Generator

Trainee Sales Consultant

Kitchen & Bathroom Design/Sales Consultant

Decking and Balustrading Specifications - Client Success Manager

Sales Consultant

AI Software Engineer

Design Engineer

Head of Pre-Construction – Internal Drainage Boards (IDB)

Sports & Exercise Medicine Consultant/MSK Physician

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