Quality & Compliance Coordinator - Domicillary Care
Home Care | Domiciliary Care | CQC Compliance
Redhill / Reigate / Crawley
£30,000 or above based on experience
Full-time | Permanent
Full UK Driving Licence Required
Join an Award-Winning Home Care Provider
Right at Home Reigate & Crawley is a premium quality home care provider supporting older people and vulnerable adults to live safely, comfortably and independently in their own homes.
We are looking for an organised, proactive and detail-focused Quality & Compliance Coordinator to join our growing office team.
This is an excellent opportunity for someone with experience in domiciliary care, care coordination, field care supervision or compliance support who is looking to progress into a quality-focused role within a supportive and professional environment.
You will work closely with the leadership team to help maintain high standards across the service and support continuous improvement throughout the business.
About the Role
The Quality & Compliance Coordinator will support the day-to-day monitoring of compliance, quality assurance and operational standards across the service.
The role involves a mixture of office-based and field-based responsibilities including audits, spot checks, documentation reviews, quality monitoring and supporting the office team with maintaining excellent standards of care delivery.
This role would suit someone who:
· enjoys organisation and structure
· has strong attention to detail
· is confident following processes
· wants to develop within care management and compliance
· takes pride in maintaining high standards
Key Responsibilities
· Conduct audits of care plans, MAR charts, daily records and client files
· Support quality assurance processes across the service
· Carry out spot checks and competency observations for care staff
· Assist with safeguarding, incident and complaint documentation
· Monitor compliance trackers and follow up outstanding actions
· Support preparation for CQC inspections and internal audits
· Maintain accurate digital records and documentation
· Work closely with scheduling, care coordinators and leadership team
· Support continuous improvement across the service
· Promote safe, effective and person-centred care at all times
What We Are Looking For
Essential
· Previous experience within domiciliary care or home care
· Good understanding of CQC standards
· Strong organisational and communication skills
· Good IT skills including Microsoft Office
· Experience using digital care planning systems
· Ability to prioritise workload and complete tasks accurately
· Professional and positive approach
· Full UK driving licence and access to a vehicle
· Right to work full-time in the UK
Desirable
· Experience as a Care Coordinator, Field Care Supervisor or Compliance Support role
· Level 3 or Level 5 qualification in Health & Social Care
· Experience completing audits, creating processes and managing spot checks
What We Offer
· Competitive salary
· Supportive and experienced management team
· Ongoing training and career development
· Opportunity to grow within a quality-focused organisation
· Pension scheme
· 20 days annual leave plus bank holidays
· Access to national franchise support and resources
· Positive and professional team culture
About Right at Home Reigate & Crawley
Right at Home is one of the UK’s most highly regarded home care providers, recognised for delivering high-quality care and excellent client satisfaction.
At Right at Home Reigate & Crawley, we are passionate about supporting both our clients and our team members. We are committed to maintaining high standards, investing in our people and creating a positive workplace culture where individuals can develop and succeed.
If you are organised, motivated and looking to build your career within quality and compliance in the care sector, we would love to hear from you.
Apply today to join our growing team.
Pay: From £30,000.00 per year
Benefits:
- Company pension
- Employee discount
Application question(s):
- How many years of experience do you have working within domiciliary/home care?
- Do you have previous experience completing audits or compliance checks within a care setting?
- Do you hold a full UK driving licence and have access to a vehicle for work?
- Do you currently have the right to work full-time in the UK without sponsorship requirements?
- Please share your home location area or postcode
Work Location: In person
