Call centre work from home Work, Jobs in Feltham (with Salaries)

Telephone Fundraiser - Full Time Contract (Remote)
RETURN FUNDRAISING LIMITED —London
- £13.45 - £14.50 an hour
- No weekends
- Remote
- Microsoft Word
- Microsoft Excel
- Sales
Quick apply
Customer Service Agent - Travel Insurance
Cover-More —Uxbridge
- £25,000 a year
- Weekend availability
- Sales
- Customer service
- Travel
Quick apply
Concierge (reception)
GLL —Teddington
- £13.85 an hour
- Part-time
- Customer service
- Cash handling
- Communication skills
2h
Customer Service Advisor
M Group —Slough
- £23,213 a year
- Hybrid work
- Customer service
- Annual leave
- Employee assistance programme
10d
Casework Admin Support
Ministry of Justice —Croydon
- £30,001 - £40,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Annual leave
Patient Services Advisor
Mandeville Medical Centre —Northolt
- £12.71 an hour
- Part-time
- Administrative experience
- In-person
- Office experience
- Free parking
- Store discount
Quick apply
5d
Clerical Officer
Kingston and Richmond NHS Foundation Trust —Kingston upon Thames
- £30,142 a year
- Full-time
- Customer service
- IT
- Communication skills
16h
Postperson with Driving
Royal Mail Group —Twickenham
- Part-time
- Employee discount
Contact Centre Administrator
Sureserve —London
- £26,000 a year
- Full-time
- Microsoft Outlook
- Customer service
- Microsoft Office
- Annual leave
- Employee assistance programme
Quick apply
5d
Contact Centre Advisor
Butlin's —Hemel Hempstead
- Full-time
- Customer service
- Computer skills
- Communication skills
3d
Customer Service Advisor
GLL —Lambeth
- £30,096.94 a year
- Full-time
- Customer service
- Cash handling
- Communication skills
Telesales Executive
Premium Credit Limited —Leatherhead
- Monday to Friday
- Remote
- Microsoft Word
- Microsoft Excel
- Customer service
Contact Centre Support Assistant
Costa Limited —Loudwater
- From £32,800 a year
- Weekend availability
- Hybrid work
- Customer service
- Computer literacy
- Communication skills
- Employee discount
Quick apply
10d
Fraud Investigator
Newham Council —London
- £45,750 - £49,056 a year
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
10d
Patient Coordinator
Imperial College Health Centre —South Kensington
- £14.15 - £15.15 an hour
- Full-time
- Customer service
- Word processing
- Organisational skills
- Sick pay
Quick apply
3d
Dog Intake Coordinator
Battersea Dogs & Cats Home —Old Windsor
- £16,974 - £28,290 a year
- Part-time
- Customer service
- IT
- AI
- Annual leave
- Employee assistance programme
Helpdesk Co-Ordinator
InPost UK —Hemel Hempstead
- Hybrid work
- Customer service
- Communication skills
- Time management
- Annual leave
Quick apply
Business Support Administration Officer (HR)
Ministry of Justice —London
- £20,001 - £40,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee assistance programme
5d
Waste Management - Non-Vocational Instructor (NVI) - HMP Feltham
Ministry of Justice —Feltham
- £30,001 - £40,000 a year
- Full-time
- Hybrid work
- Basic maths
- English
- Presentation skills
- Annual leave
11d
Guest Services Host
ABM UK —Wembley
- £14.42 an hour
- Full-time
- Customer service
- English
- Organisational skills
- Employee discount
Quick apply

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Telephone Fundraiser - Full Time Contract (Remote)

RETURN FUNDRAISING LIMITED -
London

Quick apply

Job details

Permanent
£13.45 - £14.50 an hour

Qualifications

Microsoft Word
Microsoft Excel
Sales
Customer service
Microsoft Office
Administrative experience
Fundraising
Relationship management
Communication skills
Negotiation

Full job description

Make a Real Difference – From Your Own Home!

Are you looking for a job where you can create real social impact without leaving the house?

Join our Telephone Fundraising team, where every call helps support life-changing work. We proudly fundraise on behalf of some of the UK’s best-known charities, helping raise awareness and money to improve lives every day. We offer full training, ongoing coaching and guidance to help you reach your full potential. So, if you are a socially minded, good communicator who is committed to making a lasting difference by building relationships and through exceptional supporter care, we want to hear from you!

What we’re looking for from you: Key Responsibilities

As a Telephone Fundraiser, you will be the compassionate and persuasive voice of our charity partners, responsible for:

Supporter Experience: Engaging existing supporters through personalised calls to maintain and deepen their connection to the cause.
Securing Support: Clearly and effectively communicate the urgency of our campaigns and successfully secure one-off or regular donations.
Empathy and Advocacy: Articulating and understanding, the key issues faced by the charities and explaining precisely how the supporter's contribution makes a lasting, tangible difference.
Supporter Care: Delivering exceptional care by listening attentively, handling enquiries with empathy, and connecting with supporters.
Administrative Excellence: Accurately recording call outcomes, donation details, and any necessary supporter feedback into our database

What we’re looking for: Skills and Experience:

The most successful candidates will possess a blend of strong communication skills and professional discipline:

Essential Skills

Relationship Management: Excellent proven ability to build rapport and manage relationships with a diverse range of individuals over the phone.
Influencing Skills: Strong interpersonal, negotiating, and influencing skills to effectively motivate supporters.
Communication: Ability to communicate personably and effectively, with confidence and fluency, both verbally and in writing.
Organisation: Excellent organisation, administrative, and prioritising skills, with the ability to work independently to multiple deadlines.
Technical Competency: Proficient in Microsoft Office, particularly Excel and Word, with experience of using diallers.
Teamwork: A strong commitment to supporting colleagues and contributing positively to a remote team culture.

Highly Desirable Experience

Previous Fundraising: Experience in telephone fundraising, or related sales/customer service roles. 2+ years of fundraising experience is required to qualify for the Senior Fundraiser role
Target-Driven Environment: Proven history of working successfully in a role that involves meeting performance goals or targets.
Contact Centre Experience: Previous experience in a high-volume call centre or contact environment is a significant benefit.
Remote Working: Experience of working remotely from home, and keeping motivated
Home-Working Requirement

Home-Working Requirement

To successfully perform this remote role, you must have the following setup from day one:

A reliable, strong internet connection with an ethernet cable to connect directly to your router.
A dedicated, quiet, and private home-working space free from background noise.
A personal laptop or PC that is under 5 years old.
A high-quality headset for making and receiving calls.

What we offer:

Job Type: Full-time
Hours: Positions of 28 or 35 hours per week
£13.45 per hour starting rate with promotional opportunities.
Experienced fundraisers with at least 2 years of fundraising experience may start at our senior fundraising rate of £14.50 per hour
Work-from-home with flexible shifts
Four-weekly pay, with access to 50% of your earnings via Employment Hero after the first 12 weeks of employment
Supportive team culture and plenty of opportunities for progression
Monday to Friday only: No weekend or bank holiday work
Shift patterns: Monday - Thursday: 12.30pm - 4.00pm / 4.30pm - 8.00pm Friday: 10.30am - 2.00pm / 2.30pm - 6.00pm

If you're a people-person who wants to do meaningful work in a flexible and supportive environment, we want to hear from you!

Company Overview

Since 2015, our team of specialist fundraisers have raised millions of pounds for incredible causes, through their inspiring conversations and supporter focused calls.

Quick apply

Refine Your Search

call centre work from home jobs in feltham

Telephone Fundraiser - Full Time Contract (Remote)

Customer Service Agent - Travel Insurance

Concierge (reception)

Customer Service Advisor

Casework Admin Support

Patient Services Advisor

Clerical Officer

Postperson with Driving

Contact Centre Administrator

Contact Centre Advisor

Customer Service Advisor

Telesales Executive

Contact Centre Support Assistant

Fraud Investigator

Patient Coordinator

Dog Intake Coordinator

Helpdesk Co-Ordinator

Business Support Administration Officer (HR)

Waste Management - Non-Vocational Instructor (NVI) - HMP Feltham

Guest Services Host

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