Merchant success manager Work, Jobs in Feltwell, Nfk (with Salaries)

Merchant Success Manager - eCommerce
Worldpay (UK) Limited —Cambridge
- Communication skills
Quick apply
1d
Internal Sales Executive
Deanta UK Ltd —Ely
- £30,000 - £35,000 a year
- Full-time
- Microsoft Powerpoint
- Sales
- Salesforce
- Free parking
- Annual leave
Quick apply
14d
Logistics Business Intelligence Lead
Deanta UK Ltd —Ely
- From £40,000 a year
- Full-time
- ERP systems
- Warehouse experience
- In-person
- Free parking
- Annual leave
Quick apply
2d
Technical Sales Executive – Door Sets
Deanta UK Ltd —Ely
- Up to £42,000 a year
- Full-time
- Sales
- Construction experience
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
14d
Product Manager
Worldpay (UK) Limited —Cambridge
- Management
- Product management
- Agile
Quick apply
Implementation Coordinator
Worldpay (UK) Limited —Cambridge
- Bachelor's degree
- Organisational skills
- APIs
Quick apply
Production Planning Coordinator
Precision Door Solutions —Ely
- Full-time
- Sales
- ERP systems
- Microsoft Office
- Annual leave
- Employee assistance programme
Quick apply
18h
eCommerce Growth & Optimisation Specialist
Worldpay (UK) Limited —Cambridge
- Analysis skills
- Bachelor's degree
- Communication skills
Quick apply
5d

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Merchant Success Manager - eCommerce

Worldpay (UK) Limited -
Cambridge

Quick apply

Job details

1 day ago

Qualifications

Account management
Communication skills

Full job description

Global Payments is launching a premium eCommerce growth and optimisation service to help merchants improve payments performance and unlock additional revenue. We’re looking for a Merchant Success Manager – eCommerce to own the experience and outcomes for merchants enrolled in this paid service.

This role is all about delivering value. You’ll work closely with merchants to understand their goals, coordinate expert teams, and ensure payments optimisation initiatives translate into real commercial results.

What you’ll do

Sell and support sales of Global Payment's new Professional Service offering
Act as the main point of contact for merchants using our paid eCommerce growth services.
Own merchant outcomes, success plans, and ongoing service delivery.
Coordinate technical and optimisation activity across specialist teams.
Lead regular merchant reviews focused on performance, value delivered, and next opportunities.
Ensure merchants benefit fully from enhanced SLAs, reporting tools, and premium fraud solutions.
Identify risks early and keep merchants on track to achieve their objectives.
Demonstrate the value of the service through clear outcomes and results.

What success looks like

Merchants seeing measurable improvements in payments performance
Strong merchant satisfaction and retention of paid services
Clear delivery of value against agreed success metrics
Effective coordination across growth and technical teams

What you bring

Experience in customer success, professional services, or complex account management
Strong communication skills and confidence working with senior merchant stakeholders
Commercial mindset with a focus on outcomes and ROI
Ability to navigate technical and commercial conversations
Organised, proactive, and comfortable working cross‑functionally
Interest in eCommerce, payments, and digital commerce optimisation

Why join Global Payments

Be part of a new, premium eCommerce services offering
Work directly with merchants to deliver real revenue impact
Collaborate with experts in payments, technology, and optimisation
Help shape how eCommerce success is delivered at scale

What we offer you

A multifaceted role with a high degree of responsibility and a broad spectrum of opportunities
A modern and flexible work environment and a dedicated, motivated, and supportive team
Time to support charities and give back to your community
A fantastic range of benefits designed to help support your lifestyle and well-being

#LI-BH1

#IND2025

#INDTECH2025

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merchant success manager jobs in feltwell, nfk

Merchant Success Manager - eCommerce

Internal Sales Executive

Logistics Business Intelligence Lead

Technical Sales Executive – Door Sets

Product Manager

Implementation Coordinator

Production Planning Coordinator

eCommerce Growth & Optimisation Specialist

More jobs to discover

I want to receive the latest job alerts for merchant success manager in feltwell, nfk

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Global Payments is launching a premium eCommerce growth and optimisation service to help merchants improve payments performance and unlock additional revenue. We’re looking for a Merchant Success Manager – eCommerce to own the experience and outcomes for merchants enrolled in this paid service.

What you’ll do

What success looks like

What you bring

Why join Global Payments

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