Customer success manager Work, Jobs in Ferndown, Dor (with Salaries)

Customer Success Manager
Nourish Care —Bournemouth
- Hybrid work
- Travel
- Time management
- Annual leave
- Employee assistance programme
2d
Agricultural Sales Representative
Hunt Forest Group —Dorchester
- £65,000 a year
- Full-time
- Sales
- Travel
- Free parking
- Sick pay
12d
Quality Control and Diary Manager
FTTC Communications —Southampton
- £35,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
5d
Regional Sales Manager
OrderYOYO —Southampton
- Up to £52,000 a year
- Remote
- Leadership
- Communication skills
- Work from home
Quick apply
Team Leader
Card Factory —Ferndown
- £13 an hour
- Leadership
Business Development Manager (BDM) - Poole- Circa 41k Package - 53k OTE Uncapped
Yell Ltd —Poole
- £35,875 a year
- Full-time
- Remote
- Microsoft Outlook
- Presentation skills
- Negotiation
- Referral programme
Quick apply
Sales Executive
Commercial Washrooms —Poole
- £28,000 - £45,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Sales
- Free parking
- Employee discount
Quick apply
3d
Hire Manager
Travis Perkins —Wimborne
- Full-time
- Customer service
- Leadership
- Employee discount
11d
Account Manager
Elliotts —Southampton
- £37,500 - £47,500 a year
- Full-time
- Sales
- Business development
- Project management
- Employee discount
Quick apply
Store Manager
Wed2B UK and ROI —Bournemouth
- £26,574 a year
- Part-time
- Leadership
- Employee discount
Quick apply
Call Centre Supervisor
Churchill Retirement PLC —Ringwood
- Overtime
- English
- Microsoft Office
- Analysis skills
- Annual leave
- Employee assistance programme
Business Development Manager
OrderYOYO —Bournemouth
- Sales
- Restaurant
Quick apply
Branch Manager
Williams Trade Supplies —Poole
- Up to £45,000 a year
- Full-time
- Customer service
- Communication skills
- Annual leave
- Employee assistance programme
Bid & Proposal Manager
Callen-Lenz —Salisbury
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Management
- Annual leave
2d
Business Development Represntative
Hubexo —Bournemouth
- Full-time
- Hybrid work
- Sales
- Customer service
- Business development
- Employee assistance programme
Quick apply
Graduate Management Trainee - Bournemouth
Enterprise Mobility —Bournemouth
- Full-time
- Sales
- Customer service
- Bachelor's degree
Store Manager
Southern Coop —Bournemouth
- £32,000 a year
- Full-time
- Management
- Store discount
- Annual leave
6d
Customer Service Team Leader - Stewarts Christchurch Garden Centre
D Stewart & Son Ltd —Christchurch
- Weekend availability
- Customer service
- Organisational skills
- In-person
- Free parking
- Employee discount
Quick apply
Territory Manager
IQVIA —Dorchester
- Presentation skills
- No degree
- Organisational skills
- Annual leave
- Employee assistance programme
Graduate Management Trainee - Dorchester
Enterprise Mobility —Dorchester
- Full-time
- Sales
- Customer service
- Bachelor's degree

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customer success manager jobs near ferndown, dor

Customer Success Manager

Nourish Care
Bournemouth

Apply Now

Job details

2 days ago

Benefits

Annual leave
Company pension
Employee assistance programme
Private medical insurance
Enhanced maternity leave

Qualifications

Time management

Full job description

Our Purpose

At Nourish Care Systems we are currently expanding our Revenue team following our accelerated growth. Reporting to the Head of Customer Success, the Customer Success Manager will play a crucial role within Nourish Care.

As a current market leader, with over 44,000 service users receiving support, Nourish Care provides a digital solution to the health and social care sector which enhances the process of recording, analysing, and sharing of information.

As an employer, we offer all the support and development our employees need to grow their skills and expertise and we foster a culture of collaboration and contribution.

About the Job

As a Customer Success Manager at Nourish, you will play a pivotal role in ensuring our clients achieve value when using our solution. You will care deeply about our relationships with customers and work collaboratively with them to understand and fulfil their needs. As well as owning renewals for your customers, you will be tasked with identifying growth opportunities within you customer base. You will be responsible for a book of smaller, independent homes who use Nourish. Your ultimate goal will be to ensure those customers are using Nourish in the best way possible, and they are getting value from our solution. To do this, you will need to work cross-functionally with different teams, and be data driven.

The role and your responsibilities

Ensure that all customers are receiving the correct level of engagement with Nourish, based on their type of Organisation
Negotiate renewals and expanded use of our services, working with the Sales Team as appropriate
Deliver strategic level reviews
Contribute to improving both internal and customer facing processes with a view to improving customer experience
Build your personal profile and domain knowledge within the sector
Ensure complete and accurate recording of customer data in our CRM system
Work cross-functionally with sales, product, support teams to deliver an outstanding customer experience

Personal Profile

A passion for how we care for people in society. This may be from work experience or from experiences in your personal life. What matters is that you feel connected with our goals as a business to make care better. Clinical experience desirable
A process mindset, able to design effective ways of working for our team
The intellect to solve problems and find a way to achieve your goals
A strong work ethic, always able to organise effectively, work within a team and take accountability for your own actions and results
A consultative approach, with excellent active listening skills, a humble style and a willingness to learn

Required experience

2+ years in a customer facing role – ideally Customer Success
Ideally experience working for a fast growing business
Experience working in Customer Success at scale (you will be owning 200+ customers)
Have proactive and collaborative mentality and excellent time management skills, ability to handle multiple accounts & assignments simultaneously
Enjoys working closely with customers to ensure complete satisfaction
Be a quick learner and have the ability to work effectively in a constantly evolving scale-up environment
Willing and able to travel

As an employer, we offer all the support and development our employees need to grow their skills and expertise and we foster a culture of collaboration and contribution.

Nourish Benefits:

25 Days paid leave + Public holidays
Private Medical Insurance
Group Life Assurance
Dental Cover
Optical Cover
Enhanced Maternity leave
Pension Contribution
Employee Assistance Programme
Birthday Day off
and many more.....

Apply Now

Refine Your Search

customer success manager jobs in ferndown, dor

Customer Success Manager

Agricultural Sales Representative

Quality Control and Diary Manager

Regional Sales Manager

Team Leader

Business Development Manager (BDM) - Poole- Circa 41k Package - 53k OTE Uncapped

Sales Executive

Hire Manager

Account Manager

Store Manager

Call Centre Supervisor

Business Development Manager

Branch Manager

Bid & Proposal Manager

Business Development Represntative

Graduate Management Trainee - Bournemouth

Store Manager

Customer Service Team Leader - Stewarts Christchurch Garden Centre

Territory Manager

Graduate Management Trainee - Dorchester

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