Technical support Work, Jobs in Ferndown, Dor (with Salaries)

IT Service Delivery Specialist
McCarthy & Stone —Bournemouth
- Up to £30,000 a year
- Full-time
- Organisational skills
- IT
- In-person
- Employee assistance programme
Quick apply
11d
Operations Coordinator
Glow Green Ltd —Bournemouth
- Up to £35,000 a year
- Overtime
- Customer service
- In-person
- Communication skills
- Annual leave
- Referral programme
Quick apply
6d
Technical Support Analyst
FASTENER DISTRIBUTION HOLDINGS LLC. —Fordingbridge
- Full-time
- Computer Science
- Customer service
- Bachelor's degree
IT technician, Associate
Curtiss-Wright —Wimborne
- Full-time
- IT
5d
1st Line Support Engineer
Lester Aldridge —Southampton
- Microsoft Powerpoint
- Microsoft Word
- Azure
Customer Support Executive
Nourish Care —Bournemouth
- Full-time
- Hybrid work
- Organisational skills
- Annual leave
- Employee assistance programme
3d
1st Line Helpdesk Engineer
Newburgh Networks Limited —Dorchester
- £27,000 - £32,000 a year
- Full-time
- Hybrid work
- Windows
- Computer networking
- IT
Quick apply
Digital & AI Support Apprentice
QA Apprenticeships —Shaftesbury
- £23,132 a year
- Full-time
- Customer service
- IT
- Communication skills
- Life insurance
IT Operations
Rapid Repair Network Limited —Lyndhurst
- Full-time
- JavaScript
- No degree
- Organisational skills
Quick apply
Trainee Software support
Xora Print —Salisbury
- From £25,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Sick pay
Quick apply
IT Systems and End User Administrator (1 Year FTC)
IMI Plc - Legacy Precision —Poole
- Full-time
- Organisational skills
- IT
- Communication skills
Technology Systems Consultant
Paultons Park —Romsey
- £45,000 a year
- Weekend availability
- In-person
4d
Project & Management System Administrator/Document Controller
Engineering Technology Applications (ETA) —Romsey
- £26,500 - £28,000 a year
- Full-time
- Hybrid work
- Software troubleshooting
- Microsoft Office
- IT
- Flexitime
- Sick pay
Quick apply
14h
Junior Operations Analyst
kingfisher —Southampton
- 12 hour shift
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Windows
17h
IT Support Officer
Southampton Primary Care Ltd —Southampton
- £28,275 a year
- Full-time
- Customer service
- Windows
- Computer networking
Quick apply
10d
IT Technician
Spectrum Geosurvey Limited —Lymington
- £25,000 - £28,000 a year
- Full-time
- Windows
- Microsoft Office
- SQL
- Free parking
- Annual leave
Quick apply
Payment Lifecycle Analyst - Swift Monitoring
JPMorganChase —Bournemouth
- Weekend availability
- Communication skills
IT Specialist-Advanced Dynamic Resource Scheduler (DRS)
BCP Council —Poole
- £35,077 a year
Junior ICT Consultant
turn IT on —Totton
- £24,000 - £27,000 a year
- Full-time
- IT
- Communication skills
- School
- Employee assistance programme
Quick apply
6d
CSS Service Desk Engineer
Roke Manor Research Limited —Romsey
- Business

I want to receive the latest job alerts for technical support in ferndown, dor

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

technical support jobs near ferndown, dor

IT Service Delivery Specialist

McCarthy & Stone -
Bournemouth

Quick apply

Job details

Full-time
Up to £30,000 a year
11 days ago

Benefits

Company pension
Employee assistance programme
Paid volunteer time

Qualifications

MCP
ITIL
Organisational skills
IT
Communication skills

Full job description

About You

We are looking for a customer-focused IT Service Delivery Specialist who brings the capability to deliver high-quality IT support and ensure the effective operation of our core systems and services.

You bring proven experience working within an IT Service Desk or Service Delivery environment, with the ability to manage incidents and service requests efficiently while maintaining a focus on service excellence. You are confident diagnosing and resolving technical issues across hardware, software, and network infrastructure, ensuring minimal disruption to the business.

You have experience working within structured IT environments, applying operational support frameworks and best practices such as ITIL. You understand the importance of accurate data capture, system tracking, and maintaining high-quality documentation to support consistent and effective service delivery.

You combine strong organisational skills with a proactive approach, managing competing priorities and high volumes of work within tight deadlines. You communicate effectively with stakeholders at all levels, building positive relationships and ensuring clear updates on issues, risks, and resolutions.

With strong attention to detail and a commitment to continuous improvement, you contribute to enhancing systems, processes, and service standards. You are comfortable supporting wider IT projects and activities while maintaining day-to-day operational performance.

We will give you:

Financial:

Competitive Salary + Discretionary Bonus
Company Pension Scheme
Life Assurance
Professional Subscriptions paid for

Lifestyle/Health & Wellbeing:

24 days holiday plus Bank Holidays
Monday to Friday, 37 hours per week
Onsite at our central Bournemouth Head Office
2 fully paid volunteering days per year (supported by the McCarthy & Stone Foundation)
Health benefits such as Remote GP, 24/7 access to EAP Services (including counsellors and legal advisors) and eyecare voucher
Colleagues Benefit Booklet with a range of store offers discounts and promotions
Family Friendly Policies

Your Impact

As an IT Service Delivery Specialist, you will play a key role in ensuring the effective delivery of IT services across the business.

You will be critical in:

Delivering first-line support for IT incidents and service requests, ensuring timely resolution within agreed SLAs
Supporting the build, configuration, and deployment of IT equipment, including laptops, mobile devices, and network hardware
Maintaining accurate records across IT systems, including asset management, stock control, and knowledge documentation
Contributing to system stability through daily checks, monitoring, and proactive issue identification
Supporting continuous improvement by enhancing processes, documentation, and service delivery practices aligned to ITIL principles
Working collaboratively with internal teams and external suppliers to ensure consistent, high-quality service delivery across all locations

What we are looking for

You are a proactive IT Service Delivery Specialist who thrives in a fast-paced environment and is passionate about delivering excellent service.

You’ll likely bring:

Proven experience within an IT Service Desk or Service Delivery role supporting hardware and software
Strong knowledge of incident and request management processes within structured IT frameworks
Experience building, configuring, and deploying IT equipment including laptops, mobile devices, and network components
The ability to manage workload effectively, prioritising tasks and adapting to changing demands
Strong communication skills with the ability to engage professionally across multiple channels
High attention to detail, with experience maintaining accurate records, documentation, and system updates
An understanding of ITIL practices (ITIL v4 Foundation desirable)
Relevant certifications such as MCP or CompTIA (desirable)

At McCarthy Stone, we celebrate diversity and promote equality and inclusion amongst our colleagues. We welcome applications from all, regardless of personal characteristics or background.

All applications will be reviewed as soon as they are received, and we hold the right to appoint before the closing date.

Pay: Up to £30,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

technical support jobs in ferndown, dor

IT Service Delivery Specialist

Operations Coordinator

Technical Support Analyst

IT technician, Associate

1st Line Support Engineer

Customer Support Executive

1st Line Helpdesk Engineer

Digital & AI Support Apprentice

IT Operations

Trainee Software support

IT Systems and End User Administrator (1 Year FTC)

Technology Systems Consultant

Project & Management System Administrator/Document Controller

Junior Operations Analyst

IT Support Officer

IT Technician

Payment Lifecycle Analyst - Swift Monitoring

IT Specialist-Advanced Dynamic Resource Scheduler (DRS)

Junior ICT Consultant

CSS Service Desk Engineer

I want to receive the latest job alerts for technical support in ferndown, dor

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected