Customer support representative Work, Jobs in Ferrybridge, Wyk (with Salaries)

Customer Care Representative June 2026
Cromwell Polythene Ltd —Sherburn in Elmet
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Life insurance
Quick apply
Tribunal, Dispute Resolution and Complaints Lead
North Yorkshire Council —Selby
- £51,356 - £55,539 a year
- Full-time
- Travel
- Communication skills
- Negotiation
- Annual leave
- Employee discount
12d
Line Manager - Production
Forza Foods Ltd —Pontefract
- £14.49 an hour
- Rotating shift
- Management
- In-person
- Leadership
- Store discount
- Annual leave
Hygiene Operative - Days
Forza Foods Ltd —Pontefract
- £13.47 an hour
- Rotating shift
- In-person
- Time management
- Store discount
- Annual leave
Customer Contact Centre Advisor (Payments / Technical Support)
Mastercard —Harrogate
- Full-time
- Financial services
- In-person
- Communication skills
- Work from home
Hygiene Operative - Nights
Forza Foods Ltd —Pontefract
- £14.38 an hour
- Night shift
- In-person
- Time management
- Store discount
- Annual leave
Factory Trainer
Forza Foods Ltd —Pontefract
- Monday to Friday
- Microsoft Excel
- Organisational skills
- IT
- Store discount
- Annual leave
Operational Support Officer
HM Courts & Tribunal Service —Bradford
- £20,001 - £30,000 a year
- Part-time
- Hybrid work
- Customer service
- Administrative experience
- Presentation skills
- Annual leave
- Employee discount
14d
Relief Sales Rep
Bobbys Foods PLC —Pontefract
- £26,500 a year
- Monday to Friday
- Hybrid work
- Sales
- Customer service
- Employee assistance programme
- Employee discount
13d
Order Entry & Customer Service Advisor (f/m/d)
Edmund Optics —York
- Customer service
- Computer literacy
- English
- Gym membership
Business Development Representativ - South West Yorkshire
AG Barr —York
- £27,800 a year
- Full-time
- Hospitality
- Sales
- Business development
- Employee discount
Quick apply
6d
Contracts Officer
YPO —Wakefield
- £41,771 - £45,091 a year
- Full-time
- Contracts
- Leadership
- Communication skills
- Free parking
- Annual leave
10d
Business Development Executive
So-Trak LTD —Wetherby
- £30,000.00 - £40,063.26 a year
- Full-time
- CRM software
- Sales
- Salesforce
- Free parking
Quick apply
12d
Call Service Representative
Co-op —Sheffield
- £25,430 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Engagement Officer
Reed In Partnership —Leeds
- £26,300 - £32,000 a year
- Full-time
- Sales
- Continuous improvement
- Travel
- Annual leave
- Flexible schedule
Operational Support Officer
HM Courts and Tribunals Service —Bradford
- £25,582 a year
- Part-time
- Customer service
- Administrative experience
- Presentation skills
- Annual leave
14d
Sales Representative
AWR Doncaster —Doncaster
- £27,500 - £65,000 a year
- Full-time
- Sales
- Customer service
- No experience needed
- Flexible schedule
Quick apply
12d
Mobile Service Advisor - Hybrid Working
TrustFord —Castleford
- From £13.52 an hour
- Hybrid work
- Customer service
- Hotel
- Communication skills
- Annual leave
- Employee discount
5d
Sales Executive
ECOHAPPY —Wakefield
- £35,000 - £45,000 a year
- Full-time
- Sales
- Customer service
- HVAC
- Free parking
Quick apply
6d
Group Photographer Temporary position to cover Maternity Leave
Cars 2 ltd —Huddersfield
- £24,825 a year
- Full-time
- In-person
Quick apply
6d

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Customer Care Representative June 2026

Cromwell Polythene Ltd
Sherburn in Elmet

Quick apply

Job details

Full-time

Benefits

Company pension
Life insurance

Qualifications

Microsoft Word
Sales support
Microsoft Excel
Microsoft Outlook
Customer service
Administrative experience
IT
Communication skills

Full job description

At Cromwell, we believe success starts with people. Our Culture of Excellence means every colleague is valued,

supported, and empowered to deliver their best work. By setting high standards and celebrating achievements, we

create an environment where professionalism and enjoyment go hand in hand.

As part of our Sales Team, the Customer Care function is at the heart of delivering exceptional service. You’ll be the

first point of contact for customers, ensuring every interaction reflects Cromwell’s values of professionalism,

accountability, and innovation, while supporting our ambition for Industry Leadership.

As a Customer Care Representative, you will be responsible for providing outstanding service and administrative

support to the Sales Department. You’ll be the first to respond to emails, inbound calls and enquiries, resolving queries

efficiently and effectively wherever possible, and ensuring a seamless experience for every customer.

This role requires excellent communication skills, attention to detail, and a proactive mindset. You’ll work closely with

Account Managers, Business Development team and other departments to ensure customer needs are met, while also

contributing to team performance and continuous improvement.

ROLE AND RESPONSIBILITIES

Communicate directly with customers, delivering the highest standards of service.
Respond to inbound calls and enquiries, resolving queries where possible before escalating.
Process sales orders, confirming details with customers and liaising with Account Managers when needed.
Provide updates to customers on order progress, delivery dates, or lead times (including made-to-order or back-ordered items).
Work collaboratively with the Sales Team to improve efficiency, highlighting opportunities for improvement.
Identify opportunities to upsell products and services to customers.
Monitor and maintain stock levels, escalating issues such as extraordinary usage or outages to management.
Process returns, credit notes, and missing stock requests in line with company procedures.
Organise customer sample requests.
Manage the shared sales email inbox, forwarding enquiries to the Sales Manager where required.

QUALIFICATIONS AND EDUCATION REQUIREMENTS

Previous customer service or administrative experience preferred (ideally in a sales support environment), although training will be provided.

Cromwell Polythene believes in developing their team members through structured learning and development opportunities as part of our culture.

Requirements

Excellent verbal and written communication skills.

Strong problem-solving abilities and a keen attention to detail.

Strong IT skills (including Microsoft 365 - Word, Excel, Outlook, Teams)

Familiarity in using customer relationship management (CRM) systems (desirable).

A friendly and approachable demeanor.

A resilient and adaptable personality, capable of handling challenging situations.

Ability to work effectively in a team environment.

Passionate about delivering exceptional customer service.

This is a fully office-based role in Leeds, West Yorkshire (UK). Applicants must already have the existing right to work in the UK, as we are unable to offer visa sponsorship.

Benefits

Competitive salary
Profit Share*
Life insurance
Workplace pension*
Private medical benefits (taxable)*

conditions apply

Quick apply

Refine Your Search

customer support representative jobs in ferrybridge, wyk

Customer Care Representative June 2026

Tribunal, Dispute Resolution and Complaints Lead

Line Manager - Production

Hygiene Operative - Days

Customer Contact Centre Advisor (Payments / Technical Support)

Hygiene Operative - Nights

Factory Trainer

Operational Support Officer

Relief Sales Rep

Order Entry & Customer Service Advisor (f/m/d)

Business Development Representativ - South West Yorkshire

Contracts Officer

Business Development Executive

Call Service Representative

Engagement Officer

Operational Support Officer

Sales Representative

Mobile Service Advisor - Hybrid Working

Sales Executive

Group Photographer Temporary position to cover Maternity Leave

I want to receive the latest job alerts for customer support representative in ferrybridge, wyk

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