Concierge Work, Jobs in Fisherrow, Eln (with Salaries)

Network Team Ambassador - Edinburgh and Newcastle
Rapport —Edinburgh
- £30,712 a year
- Overtime
- Travel
- Front desk
- Employee assistance programme
Casual Concierge
Hilton Edinburgh Carlton —Edinburgh
- Weekend availability
- Customer service
- Hotel
- Communication skills
- Free parking
- Employee assistance programme
Quick apply
9d
Casual Concierge
The Caledonian Edinburgh —Edinburgh
- £12.71 an hour
- Part-time
- Hotel
Quick apply
13d
Workplace Concierge
Mitie —Edinburgh
- Computer literacy
- Hotel
- Continuous improvement
6d
Casual Guest Service Agent
Hilton —Edinburgh
- £12.91 an hour
- Part-time
- Hotel
- Employee stock purchase plan
- Annual leave
Front Office Supervisor
YOTEL Edinburgh —Edinburgh
- £14.26 an hour
- Full-time
- Hotel
- Front desk
- Referral programme
Quick apply
14d
Security Concierge
Securitay Limited —Kirkcaldy
- £30,000 - £35,000 a year
- Weekend availability
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
- Store discount
Quick apply
Night Porter
InterContinental —Edinburgh
- £14.20 an hour
- Full-time
- Hotel
- Employee assistance programme
- Employee discount
12d
Guest Service Agent - Part time
Hilton —Edinburgh
- £12.91 an hour
- Part-time
- Bar
- Customer service
- Computer literacy
- Employee stock purchase plan
- Annual leave
13d
Night Guest Service Agent
Hilton —Edinburgh
- £13.42 an hour
- Full-time
- Bar
- Customer service
- Computer literacy
- Employee stock purchase plan
- Annual leave
13d
Front Office Porter
Kimpton —Edinburgh
- £13.54 an hour
- Full-time
- Hotel
- Front desk
- Restaurant
- Employee assistance programme
- Employee discount
Corporate Receptionist
Mitie —Edinburgh
- £13.45 an hour
- Monday to Friday
- Hotel
- Front desk
- Communication skills
2d
Night Guest Service Agent - Part time
Hilton —Edinburgh
- £13.42 an hour
- Part-time
- Bar
- Customer service
- Computer literacy
- Employee stock purchase plan
- Annual leave
13d
Receptionist
Aramark —Edinburgh
- £28,000 a year
- Weekend availability
- Microsoft Powerpoint
- Microsoft Word
- Hospitality
- Free parking
- Gym membership
12d
Kitchen Supervisor
Hilton —Edinburgh
- £32,000 a year
- Full-time
- Team management
- Employee stock purchase plan
- Annual leave
13d

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Casual Concierge
Hilton Edinburgh Carlton —Edinburgh
There’s a grill restaurant, as well as a chic bar. Helping guests, including luggage handling and package deliveries. Excellent rates for friends and family.
Quick apply
1d
Casual Concierge
The Caledonian Edinburgh —Edinburgh
Professional, well-presented and guest-focused at all times. Maintain up-to-date knowledge of hotel offerings and local area. Hourly rate of £12.71.
£12.71 an hour
Quick apply
13d

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Network Team Ambassador - Edinburgh and Newcastle

Rapport -
Edinburgh

Apply Now

Job details

Permanent | Full-time
£30,712 a year

Benefits

Company pension
Employee assistance programme

Qualifications

Customer communication
Customer service call handling
Guest relations
Stakeholder liaison
Internal department liaison
Front desk
Outbound calling
Guest services telephone call handling

Full job description

Role: Corporate Mobile Receptionist
Location: Scotland and Newcastle
Contract type: Full-time, Permanent
Hours: 40 per week (Monday-Friday, with a shift rota between 7 AM and 9 PM; flexibility required based on business needs). Opportunities for overtime and weekend work available upon request and based on business availability

We are looking for a Network Team Ambassador to join our Rapport Network Team to cover predominantly Edinburgh but also other parts of Scotland and Newcastle. Our Network Team plays a crucial role in supporting over 100 locations, stepping in during operational absences, such as vacations and training sessions.

This position is perfect for receptionists who seek diversity and excitement in their work. You will gain exposure to various operations and teams, and we will provide comprehensive training on systems and procedures before assigning you to a site.

While the role can be challenging, you will be part of an inclusive, innovative business that values teamwork.

Main responsibilities

Fulfilling multiple roles across the Rapport portfolio (e.g., receptionist, concierge, lobby host, helpdesk)
Addressing guest requests promptly and courteously, ensuring all needs are met efficiently
Professionally managing all incoming and outgoing calls
Collaborating with other departments and service providers to create a unified approach to guest satisfaction
Remaining flexible and adaptable in response to changing duties and potential shift or location adjustments

The ideal candidate will

Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together
Be willing to travel
Have at least one year of customer-facing experience in a fast-paced environment, such as five-star hotels, corporate settings, or luxury establishments
Demonstrate passion for exceptional customer service and build rapport with diverse stakeholders
Communicate effectively and adapt their working style to various environments
Exhibit strong interpersonal skills and a positive, proactive attitude under pressure

What will you get?

Financial Freedom: Enjoy exclusive travel and grocery discounts, plus life assurance and cash rewards!
Secure Your Future: Benefit from a contributory pension scheme for a stable financial tomorrow.
Health Matters: Access wellness programs, an Employee Assistance Program, and digital GP services for holistic support.
Thrive Personally & Professionally: Unlock endless learning and development opportunities to elevate your career!
Celebrate Excellence: Shine a spotlight on outstanding peers with WOW Awards for their exceptional contributions.
Give Back to Community: Take one paid day off annually to support a cause you’re passionate about!

About us

Rapport Guest Services is a multi-award-winning company, delivering front- and back-of-house guest services for leading organisations across the UK, Ireland, and globally. As part of Compass Group UK&I, we combine people-first culture with exceptional service standards.

We are proud of our commitment to inclusion, wellbeing, and creating opportunities for everyone to thrive. We are also a Disability Confident Employer, offering meaningful roles for individuals with additional needs.

Find out more about us and our values at www.rapportservice.com.

Rapport job adverts always gain a high response rate, but we do review all applications. Please check your inbox and your junk/spam folder for our response to your application. Due to high application volumes, we recommend that you do not apply for more than one role at any time. Please ensure you apply for the role that best matches your experience.

Apply Now

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concierge jobs in fisherrow, eln

Network Team Ambassador - Edinburgh and Newcastle

Casual Concierge

Casual Concierge

Workplace Concierge

Casual Guest Service Agent

Front Office Supervisor

Security Concierge

Night Porter

Guest Service Agent - Part time

Night Guest Service Agent

Front Office Porter

Corporate Receptionist

Night Guest Service Agent - Part time

Receptionist

Kitchen Supervisor

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