Dental receptionist Work, Jobs in Fishponds, Bst (with Salaries)

Dual-Site Patient Coordinator/Receptionist
Aurora Dental and Implant Clinic —Chippenham
- £29,068 - £30,186 a year
- Full-time
- Customer service
- Organisational skills
- In-person
- Free parking
Quick apply
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Brockley House Dental Practice —Stroud
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- Organisational skills
- Typing
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Alliance Dental Care LTD —Bristol
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Bristol Specialist Dental Clinic —Bristol
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- Employee assistance programme
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Dual-Site Patient Coordinator/Receptionist

Aurora Dental and Implant Clinic -
Chippenham

Quick apply

Job details

Permanent | Full-time
£29,068 - £30,186 a year
3 days ago

Benefits

Free parking
Additional leave
Company pension
Company events
On-site parking

Qualifications

Customer service
Organisational skills
Communication skills

Full job description

A fantastic opportunity has arisen to join the team at Aurora Dental Implant Clinic as a Dual-Site Patient Coordinator/Receptionist, working across our Chippenham and Devizes clinics. We are looking for an enthusiastic, motivated and efficient person to join us in our ever expanding team. If you have a positive attitude and enjoy working in a busy, challenging environment please read on….

We pride ourselves on our patient care and attention to detail, providing excellent treatment and customer service. We offer general, cosmetic and specialist treatments. All of our clinicians have undertaken extensive training to provide the highest quality.

Ideal candidate will have/be:

Experience working on reception, front of house, treatment co-ordinating and/or sales
Passion for delivering 5 star customer service
Reliable, Dependable and a Team Player
Caring & Empathetic
Professional, proactive, attentive and immaculately presented
Experience with working with KPI’s
Target driven
Outstanding communication skills
Enthusiasm for practice promotion, use of social media & review collection
Good organisational skills and be able to prioritise

Benefits:

Modern and well equipped clinic
Excellent, supportive team
Opportunity for career development and further training including a Level 2/3 Customer Service Apprenticeship

Salary dependent on experience

Responsibilities:

You will act as a patient coordinator, dealing with enquiries in person, over the phone, video, via email and social media.
You will advise patients on treatments and services, take bookings and payments and provide an excellent standard of customer service at all times
You will communicate with dentists, nurses, receptionists, labs and patients in order to ensure each patient receives a great experience with us
You will increase the number of enquiries by monitoring, measuring and improving marketing streams as well as increasing referrals from current patients
You will be converting enquiries into consultations
You will follow up cancelled and incomplete treatments
You will keep patient records, reports and consent forms up-to-date and accurate, and you will ensure that the diaries of the clinicians are managed efficiently
You will monitor and improve our reputation, requesting reviews and offering loyalty cards
You will review and monitor reception customer service skills and implement training where necessary
You will ensure a high standard of service, professionalism and behaviour is maintained at all times.
You will provide regular reports on KPIs set for individual team members, specific treatments as well as for the clinic as a whole

If you are interested in being part of the Aurora team, please send your CV with a covering letter detailing what your special qualifications are. Please be specific about your talents, experience or skills and what makes you uniquely qualified for this position.

We look forward to hearing from you!

Our vision is to make a positive difference to the lives of our patients and of our team through a shared commitment to go above and beyond for our patients and each other. We are high quality dental clinics with a reputation for consistently combining excellent dentistry with an outstanding patient experience.

https://www.auroradentalclinic.co.uk/

Job Types: Full-time, Permanent

Pay: £29,068.00-£30,186.00 per year

Benefits:

Additional leave
Company events
Company pension
Free parking
On-site parking

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

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