Contact centre team leader Work, Jobs in Fitzrovia, Gtl (with Salaries)

Administration Team Leader
University College London Hospitals NHS Foundation Trust —London
- £38,488 - £46,852 a year
- Full-time
- Administrative experience
- Leadership
4d
Supervisor- Contact Centre
vServices —London
- Analysis skills
- Team management
Medical and Admissions Officer
Harris Federation —London
- £29,506.74 - £34,488.00 a year
- Full-time
- Microsoft Office
- First Aid Certification
- Communication skills
8d
Customer Services Manager
Global Switch —London
13d
Service Coordinator Team Leader
Dyno Rod —Enfield
- £30,000 - £36,000 a year
- Overtime
- Maintenance
- Supervising experience
- In-person
- Free parking
- Life insurance
Quick apply
Head of Member Experience & Support
PRS for Music —London
- Full-time
- Hybrid work
- CRM software
- Customer service
- Salesforce
- Work from home
- Employee discount
1h
Front of House Team Leader
The Argyle —London
- Up to £13.16 an hour
- Full-time
- Bar
- Employee discount
Quick apply
Assistant Reservations Manager
Crowne Plaza Docklands —London
- £31,000 - £33,000 a year
- Full-time
- Hospitality
- Customer service
- Hotel
- Free parking
- Flexitime
Quick apply
1d
Contact Centre Advisor
Pension Protection Fund (PPF) —Croydon
- £28,675 a year
- Full-time
- Hybrid work
- Customer service
- Financial services
11d
Ward Clerk
King's College Hospital NHS Foundation Trust —London
- £31,066 a year
- Full-time
- Customer service
- Organisational skills
- IT
- Annual leave
1h
Customer Care Manager
One Retail Group —London
- Hybrid work
- Customer service
- Continuous improvement
- AI
Sales Director
SwiftSwitch —London
- Sales
- Financial services
- Gym membership
Quick apply
Senior Executive Assistant
Places for People —London
- £45,000 - £50,000 a year
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
- Employee discount
- Flexible schedule
7d
SCUK Contact Centre Team Leader (12 Month FTC)
SCU Santander Consumer (UK) plc —Redhill
- £35,000 - £38,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance programme
13d
Executive Assistant to the Artistic Director (Part-time)
Darbar Arts Culture Heritage Trust —London
- £38,000 - £42,000 a year
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
Quick apply
6d
People Operations Generalist
Splendid Hospitality Group —Watford
- £45,000 - £50,000 a year
- Full-time
- Hybrid work
- Hospitality
- Analysis skills
- Continuous improvement
- Employee assistance programme
- Employee discount
Sales Trainer
Bionic Services Ltd —London
- Full-time
- Sales
- Customer service
- Microsoft Office
- Annual leave
- Employee assistance programme
Quick apply
Service Delivery Manager – Contact Centre & Specialist Removals Team
Metropolitan Police —Charlton
- £45,986.00 - £54,743.25 a year
- Full-time
- Travel
- Negotiation
Facilities Team Leader
Barnet Council —London
- Weekend availability
- Hybrid work
- Oracle
- Customer service
- Supervising experience
- Annual leave
- Flexitime
12d
Delivery Supervisor
Booker Group —London
- Customer service
- Supervising experience
- Warehouse experience
- Employee assistance programme
- Employee discount
Quick apply

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Administration Team Leader

University College London Hospitals NHS Foundation Trust -
London

Apply Now

Job details

Full-time
£38,488 - £46,852 a year
4 days ago

Qualifications

Administrative experience
Leadership

Full job description

University College London Hospitals NHS Foundation Trust (UCLH), a complex UK NHS trust, is seeking a dynamic, enthusiastic, and self-motivated Administration Team Leader to join the Haematology team. This role involves providing supervision and leadership to an outpatient administration team to ensure a high-quality, effective, and efficient service focused on positive patient experience.

The post holder will offer expert administrative support to multidisciplinary clinical teams, guiding them through complex pathways and monitoring waiting lists and service capacity to meet targets. Contributions to service improvement initiatives and the strategic direction of the administration service are key. Essential duties also include managing complex booking issues, ensuring accurate data capture, and overseeing team development and rota management.

The ideal candidate will be proactive, driven, and highly motivated, demonstrating strong engagement and support for colleagues.

The post holder leads and supervises a specialty administration team, ensuring a high‑quality, efficient patient administrative service that supports clinical pathways and excellent patient experience. The role involves overseeing waiting lists and RTT performance, coordinating appointments and referrals, resolving complex queries and complaints, and acting as the point of contact between patients, clinicians and managers. The Team Leader is responsible for staff management, training and performance, data quality and reporting, and contributes to service improvement, capacity management and change initiatives across the specialty.

University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research.

We provide first-class acute and specialist services across eight sites:

University College Hospital (incorporating the Elizabeth Garrett Anderson Wing)
National Hospital for Neurology and Neurosurgery
Royal National ENT and Eastman Dental Hospitals
University College Hospital Grafton Way Building
Royal London Hospital for Integrated Medicine
University College Hospital Macmillan Cancer Centre
The Hospital for Tropical Diseases
University College Hospital at Westmoreland Street

We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women’s health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology.

We are committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2031 and indirect emissions by 2040.

For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description.

Come and be a part of the best NHS trust in England to work for, according to our staff*

UCLH top trust to work at in England - In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England – for the third year in a row.

UCLH recognises the benefits of flexible working for staff – To find out more, visit: Flexible working .

To discover more about what makes UCLH a great place to work, visit: Why Choose UCLH?

Apply Now

Refine Your Search

contact centre team leader jobs in fitzrovia, gtl

Administration Team Leader

Supervisor- Contact Centre

Medical and Admissions Officer

Customer Services Manager

Service Coordinator Team Leader

Head of Member Experience & Support

Front of House Team Leader

Assistant Reservations Manager

Contact Centre Advisor

Ward Clerk

Customer Care Manager

Sales Director

Senior Executive Assistant

SCUK Contact Centre Team Leader (12 Month FTC)

Executive Assistant to the Artistic Director (Part-time)

People Operations Generalist

Sales Trainer

Service Delivery Manager – Contact Centre & Specialist Removals Team

Facilities Team Leader

Delivery Supervisor

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