Customer relations representative Work, Jobs in Fitzrovia, Gtl (with Salaries)

UKVI Compliance & Administrative Review Officer
Regent College London —London
- £42,000 - £50,000 a year
- Full-time
- Microsoft Word
- CRM software
- Microsoft Excel
Quick apply
2d
Customer Service Sales Representative
Original Gravity Media Ltd —Croydon
- £14 - £16 an hour
- Full-time
- Hospitality
- Sales
- Customer service
- Free parking
- Health & wellbeing programme
Quick apply
1d
Events Coordinator - Kings Cross Estate, London
Savills Management Resources —London
- £35,000 - £40,000 a year
- Weekend availability
- Management
- Administrative experience
- Communication skills
14d
Resourcing Partner
Central and North West London NHS Foundation Trust —London
- £58,133 - £65,261 a year
- Full-time
1d
Assistant Building Manager - The Post Building, London
Savills Management Resources —London
- £46,000 a year
- Customer service
- English
- Microsoft Office
Performance Analyst - Band D – Strategy, Performance & Planning – Counter Terrorism Policing HQ
Metropolitan Police —West Brompton
- £37,510 - £40,519 a year
- Full-time
- English
- Travel
- IT
1d
Work Experience Manager - The Wingate, London
Savills Management Resources —London
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
10d
Junior Talent Acquisition Coordinator (12 month fixed-term contract)
Anaplan —London
- Hybrid work
- Microsoft Office
- Human resources
- Organisational skills
Quick apply
4d
Second Line Support Analyst – RCJ & Judicial
HM Courts & Tribunal Service —London
- £40,001 - £50,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee discount
7d
Client Service Associate
Manulife —London
- £76,275 - £137,295 a year
- Full-time
- Annual leave
- Life insurance
People & Culture Advisor
Neg Earth Lights Ltd —Park Royal
- £40,000 - £50,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
People Support Coordinator, art-K Central
art-K —Beckenham
- £29,000 a year
- Full-time
- Microsoft Office
- Travel
- Human resources
- Annual leave
Media Solutions Representative
Radancy —London
- Sales
- Organisational skills
- Communication skills
8d
People Partner
Manulife —London
- £76,275 - £137,295 a year
- Full-time
- Microsoft Outlook
- Project management
- Bachelor's degree
- Annual leave
- Life insurance
Head of Waste Services and Development
Tower Hamlets —London
- £84,459 - £92,332 a year
- Leadership
- Annual leave
9d
Security Manager
UniTrust —London
- £57,000 a year
- Full-time
- Management
- Customer service
- Presentation skills
- Employee assistance programme
- Sick pay
Quick apply
CR Government & Policy Manager — UK
Shell —London
- Full-time
- Travel
- Flexible schedule
10d
Analyst Relations Executive - 12 Month FTC
Schneider Electric —South East London
- Full-time
- Hybrid work
- Customer service
- English
- Presentation skills
People Support Coordinator
art-K —Beckenham
- £29,000 a year
- Full-time
- Microsoft Office
- Travel
- Human resources
- Annual leave
4d
Commercial Assistant - Specialist (12 month FTC)
Hermès Paris —London
- Full-time
- Microsoft Excel
- Sales
- Microsoft Office

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customer relations representative jobs near fitzrovia, gtl

UKVI Compliance & Administrative Review Officer

Regent College London -
London

Quick apply

Job details

Full-time
£42,000 - £50,000 a year
2 days ago

Qualifications

Microsoft Word
CRM software
Microsoft Excel
Management
Multilingual
Computer literacy
Administrative experience
Communication skills

Full job description

Job Title

UKVI Compliance & Administrative Review Officer

Department

Pre-Enrolment Compliance

Reporting to

Head of Pre-Enrolment UKVI Compliance

Contract type

Fulltime

Salary

£42,000 - £50,000

Contractual hours

40 hours per week (9am-6pm)

Start date

As soon as possible

Main Purpose of the Job

UKVI Compliance & Administrative Review Officer will oversee visa refusal case management, administrative reviews, and UKVI compliance activities in line with the Student Route UKVI regulations, and others as required, and in relation to international students by leading the development, application and maintenance of Points Based Immigration systems whilst working with stakeholders to uphold compliance across the College.

The candidate will have primary responsibility of supporting applicants and students with immigration matters and ensuring full compliance with UKVI regulations. You will also need to monitor performance against the UKVI Basic Compliance Assessment and other key measures and to provide management reports detailing current risks and opportunities.

The ideal candidate will have substantial experience dealing with Student Route visa refusals, Administrative Reviews, UKVI compliance requirements, and immigration casework. A legal or immigration advisory background is highly desirable.

Main Duties and Responsibilities
Key areas of responsibility will include:

Review Student Route visa refusals and assess eligibility for Administrative Review.
Analyse refusal notices and identify case-specific errors in UKVI decision-making.
Prepare and submit Administrative Review applications and supporting representations.
Draft detailed case summaries, evidence bundles and supporting documentation.
Monitor Administrative Review outcomes and maintain accurate case records.
Liaise with applicants, students, agents, legal representatives, and UKVI where appropriate.
Provide advice on refusal trends and preventative measures.
Support complex immigration cases and provide guidance.
Assist in preparing evidence and documentation for immigration-related matters.
Keep up to date with changes to immigration legislation, policy, and sponsor guidance, and keep the College and teams up to date with relevant changes.
Support the CCO and HoD in managing all aspects of Home Office compliance to ensure retention of the College’s Student Visa licence.
Act as SMS User for the Student Visa licences on the UKVI Sponsor Management System.
Maintain the College’s procedural documents pertaining to visa checks, expiring visas, withdrawals from study, changes to study plans, visa refusals and Student Visa reporting.
Maintain and update the visa related material of the College’s website.
Provide guidance to students with visa applications via email and individual meetings, including checking of the final application prior to submission.
Assist the CCO and HoD, and be responsible for all aspects of the preparation, coordination, liaison and organisation with UKVI and the College over compliance visits.
Work under the direction of the CCO and HoD to manage the domestic and international students.
Disseminate relevant information on UKVI compliance issues and relevant changes to colleagues around the College in a timely manner.
Pro-actively review and recommend appropriate modifications to the Regent College policy to ensure that all operational processes and procedures used throughout the institution follow the relevant UKVI legislation and guidelines.
Carry out regular internal compliance audits.
Provide advice and training to staff and students in matters relating to UKVI compliance, Student Visa Sponsor responsibilities and relevant College policies and procedures, when applicable.
Adopt a proactive approach to Regent College procedures and policies to adhere to compliance.
Maintain management information on enquiries using the Customer Relation Management (CRM) student and SMS (Sponsor Management System).
Assess the consistency and credibility of responses given by applicants.
Deliver excellent customer service in all aspects of the role.

This job description provides a general reflection of the key accountabilities associated with the post; it is expected that the jobholder will undertake any other reasonable duties relating to the broad scope of the position and to assist in efficient service of pre-enrolment UKVI delivery.

Essential

Educated to degree level or relevant work experience.
Knowledge of immigration compliance or experience working in a compliance setting.
Experience and knowledge of Student Route visa compliance, visa refusals and administrative reviews.
Outstanding attention to detail and strong critical thinking and organisation skills.
Ability to work with speed and accuracy.
Computer literate with experience of Microsoft Word, Excel and CRM systems.
Commitment to, and responsibility for, meeting strict deadlines.
Able to build good working relationships across all levels with excellent interpersonal and communication skills.

Desirable

Experience of working in the Higher Education sector.
Competent user of the SMS UKVI reporting system.
Understanding of other immigration rules, regulations and regulatory frameworks.
Experience of monitoring and reporting data.
Line management experience.
Proficiency in using interview techniques and tools.
High ethical standards and integrity.
Ability to handle sensitive information confidentially.
Multilingual skills are an advantage and desirable, but not essential.

Compliance Statement

Successful applicants will be required to complete pre-employment checks, including a criminal records check, two references, ID and Right to Work verification, and education confirmation. We are an equal opportunity employer and value diversity and inclusion, selection for employment is based solely on an individual’s skills, qualifications, and experience relevant to the role.

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Refine Your Search

customer relations representative jobs in fitzrovia, gtl

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