Helpdesk administrator Work, Jobs in Fitzrovia, Gtl (with Salaries)

Facilities & Compliance Co-ordinator
Optim Facilities —London
- £34,000 - £38,000 a year
- Full-time
- Customer service
- In-person
- Communication skills
Quick apply
4d
Helpdesk Administrator
CBRE Local UK —London
14d
Helpdesk Administrator
CBRE —London
- Full-time
- Microsoft Office
- Analysis skills
- Typing
14d
Workplace Services Administrator
ISS Facility Services —London
- Hospitality
- Customer service
- Organisational skills
Quick apply
Estates & Facilities Administrator - 6 month FTC
Chatham House —London
- £30,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee assistance programme
8d
Business Support Administrator
Equans —Barbican
- Full-time
- Microsoft Excel
- Oracle
- Microsoft Outlook
- Annual leave
- Employee assistance programme
Communication and Information Systems Desk Officer (CIS DO)
The Council of Reserve Forces' and Cadets' Association —London
- £30,740 a year
- Full-time
- Travel
- Organisational skills
- IT
Quick apply
2d
Contract Support Administrator
JAA-Jones Lang LaSalle Limited —London
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
2d
Contract Support Administrator
JLL —London
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
2d
Sales Administrator
Netcalibre Ltd —London
- £25,000 - £30,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- CRM software
- Microsoft Excel
Quick apply
5d
Helpdesk Administrator (12 Month FTC)
Skanska —London
- Computer skills
- Bereavement leave
Second Line Support Analyst – RCJ & Judicial
HM Courts & Tribunal Service —London
- £40,001 - £50,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee discount
5d
IT Helpdesk Specialist, UK
Similarweb —London
- Windows
- Microsoft Office
- Scripting
6d
FM Contract Administrator
R&A Consultants Ltd —Westminster
- £43,000 a year
- Monday to Friday
- Customer service
- Microsoft Office
- Administrative experience
9d
Aspire Assist Agent
Land Securities —London
- Full-time
- Microsoft Outlook
- Customer service
- Organisational skills
- Annual leave
- Employee assistance programme
15h
Scheduling Team Member / Administrator
Quest Medical UK Ltd —Brentwood
- £24,000 a year
- Overtime
- Microsoft Office
- Administrative experience
- Accounting
- Free parking
- Health & wellbeing programme
Quick apply
Human Resources Administrator
Baily Garner —London
- £25,000 - £30,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Flexible schedule
Quick apply
System Administrator 1 - UK
M.C. Dean, Inc —London
- Weekend availability
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
9d
Systems Administrator Industry Placement Year (London)
D. E. Shaw & Co., L.P. —London
- Project management
- Linux
- AI
9d
Contract Administrator
JLL —London
- Remote
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel

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Facilities & Compliance Co-ordinator

Optim Facilities
London

Quick apply

Job details

Full-time
£34,000 - £38,000 a year
4 days ago

Qualifications

Customer service
Facilities management
GCSE
Communication skills
Help desk

Full job description

Overview:

Established in 1999, Optim Facilities are a small but perfectly formed facilities management company based in Holborn. We provide facilities management services to multi-tenanted commercial properties in the UK, mainly situated in central London working directly alongside our clients and commercial tenants to ensure the smooth running of the buildings. We are now looking to recruit an experienced Facilities Helpdesk Co-ordinator.

This is an integral role within the business, providing helpdesk support to our clients. You will be therefore confident, articulate and personable with skills to quickly build rapport with our internal team and clients in order to forge lasting, successful working relationships.

Key Responsibilities:

Logging call outs and generating jobs for contractors via our internal system, scheduling jobs and liaising with tenants for access
Act as the central point of contact for clients, addressing their requirements and concerns promptly
Risk Assessment Actions - reviewing actions on risk assessments and gaining quotes for any works to remedy that are outside of the maintenance contractor's remit
Responsible for scheduling reactive and planned maintenance tasks with contractors, including tracking the progress of works and following up on service report sheets for any further works noted
Trouble shooting issues with tenants over the phone to decipher the issue they have and deducing the issue and requesting photos in order to provide a detailed description to the contractor attending
Procuring works over an agreed amount and comparing specifications and e-mailing summaries for approval
Engagement: Support with Helpdesk, Risk assessors, contractors and tenants on compliance queries
Be customer-led responding efficiently to queries via email & calls - Able to communicate effectively using excellent verbal and written communication skills
Property Service Documentation - Accept and validate service documentation whilst also tracking expiration dates to ensure removal and renewal
Monitor activities of contract suppliers, SLA’s and KPI. Feeding this information back to management
Annual data analysis on the helpdesk category call outs and sourcing new contractors as and when needed

Required Skills

Strong administrator
Problem-solving mindset with a keen attention to detail
Ability to work effectively in a fast-paced environment
Excellent communication abilities
Committed, reliable, personable
Job Type: Full-time in our London Office - 5 days a week

Job Type: Full-time

Pay: £34,000.00-£38,000.00 per year

Ability to commute/relocate:

London WC1V 7DN: reliably commute or plan to relocate before starting work (preferred)

Education:

GCSE or equivalent (preferred)

Experience:

Help desk: 2 years (preferred)

Work Location: In person

Quick apply

Refine Your Search

helpdesk administrator jobs in fitzrovia, gtl

Facilities & Compliance Co-ordinator

Helpdesk Administrator

Helpdesk Administrator

Workplace Services Administrator

Estates & Facilities Administrator - 6 month FTC

Business Support Administrator

Communication and Information Systems Desk Officer (CIS DO)

Contract Support Administrator

Contract Support Administrator

Sales Administrator

Helpdesk Administrator (12 Month FTC)

Second Line Support Analyst – RCJ & Judicial

IT Helpdesk Specialist, UK

FM Contract Administrator

Aspire Assist Agent

Scheduling Team Member / Administrator

Human Resources Administrator

System Administrator 1 - UK

Systems Administrator Industry Placement Year (London)

Contract Administrator

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