Senior service technician Work, Jobs in Fitzrovia, Gtl (with Salaries)

Remote Support Desk Operative
Titchfield Group —Essendon
- £27,500 - £30,000 a year
- Full-time
- Software troubleshooting
- Analysis skills
- IT
- Free parking
- Employee discount
Quick apply
11d
2nd Line Support Technician
Cortec IT Solutions —Dartford
- £34,000 - £38,000 a year
- Full-time
- Azure
- Administrative experience
- SharePoint
- Free parking
Quick apply
7d
Plaster Technician
Chelsea and Westminster Hospital NHS Foundation Trust —London
- £36,943 - £44,900 a year
- Weekend availability
7d
Senior Restoration Technician - Fire & Flood
BELFOR UK Ltd —North London
- Up to £38,000 a year
- Full-time
- Team management
- Hand tools
- Leadership
- Employee assistance programme
- Life insurance
Quick apply
11d
Head of Modernisation
WeMaintain —London
- £90,000 - £100,000 a year
- Leadership
Quick apply
Project Manager - Insurance Claims - Flood and Fire
BELFOR UK Ltd —London
- £50,000 - £55,000 a year
- Full-time
- Customer service
- Organisational skills
- Leadership
- Employee assistance programme
- Life insurance
Quick apply
Highway Engineering Apprentice
Southwark Council —London
- Full-time
- English
- Communication skills
1d
Pharmacy Technician
Manor View Practice —Borehamwood
- £13 - £16 an hour
- Part-time
- Medication administration
- Patient care
- In-person
Quick apply
4d
Senior Revit Technician
Elliott Wood Partnership —London
- Hybrid work
- Microsoft Office
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
6d
Senior AV Technician
Kinly —London
- Full-time
- Organisational skills
- Computer skills
- Communication skills
Quick apply
Senior Claims Technician
Ryan Specialty —London
- Full-time
- Administrative experience
- Maths
Senior Reinsurance Technician - Ceded Reinsurance (FTC)
Claims Recruitment Services —London
6d
Senior Shift Technician
BGIS —London
- Full-time
10d
Medical Technical Officer 1
Synnovis —London
- £34,186 - £37,388 a year
- Part-time
- Laboratory experience
- School
3d
Senior Ceded Technician
Everest Re Group, Ltd. —London
- Full-time
- Microsoft Excel
- Accounting
- Communication skills
Senior Audio-Visual Technician
Kinly —London
- £45,000 - £50,000 a year
- Full-time
- Customer service
- Microsoft Office
- Organisational skills
Quick apply
19h
Senior Pharmacy Technician: Cancer Services
Guy's and St Thomas' NHS Foundation Trust —London
- £38,488 - £46,852 a year
- Full-time
- Communication skills
11d
Senior Architect/Senior Architectural Technician
Baily Garner —London
- £50,000 - £60,000 a year
- Full-time
- Hybrid work
- AutoCAD
- Annual leave
- Flexible schedule
Quick apply
Sr Field Service Specialist
MCIM —London
- Military
- Travel
- Communication skills
12d
Head of Talent Development
Important Looking Pirates —London
- Hybrid work
- Human resources
- IT

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Remote Support Desk Operative

Titchfield Group
Essendon

Quick apply

Job details

Permanent | Full-time
£27,500 - £30,000 a year
11 days ago

Benefits

Free parking
Company pension
Employee discount
On-site parking

Qualifications

Desktop support
Software troubleshooting
Technical support
Analysis skills
IT support
Mac OS
IT
Communication skills
Help desk

Full job description

About Us

Established in 1994, Titchfield Group is one of the UK’s largest providers of both Out of Home advertising and commercial property refurbishment services, with offices in both Cardiff, Cuffley, Morecambe, Germany, and Spain.

With over 30 years’ experience in the media, building and commercial sectors, our owners have created, developed, and delivered successful campaigns and projects. This covers a range of building services, including to large scale construction developments.

The Role

Titchfield Digital Support Ltd is seeking a skilled and customer-focused Remote Support Desk Operator to provide technical assistance to clients and internal teams. This role involves diagnosing and resolving issues remotely, offering expert guidance, and ensuring a seamless digital support experience. The ideal candidate should have strong problem-solving skills, technical expertise, and excellent communication abilities.

Duties include:

Provide first-line technical support to customers via phone, email, and remote access tools.
Diagnose, troubleshoot, and resolve hardware, software, and connectivity issues.
Escalate complex issues to senior technicians when necessary and ensure timely resolution.
Maintain detailed records of customer interactions and technical solutions.
Set up, configure, and troubleshoot routers, PCs, and network devices.
Log and manage service requests through the IT ticketing system.
Proactively monitor systems and digital platforms to identify potential issues.
Assist in performing software updates, patches, and system maintenance remotely.
Ensure security protocols and best practices are followed when handling sensitive data.
Guide customers through technical procedures and best practices.
Provide clear, step-by-step instructions to resolve user issues effectively.
Maintain professionalism and patience while handling customer inquiries and complaints.
Work closely with internal teams to improve service efficiency and customer experience.
Document common technical issues and develop knowledge base articles for future reference.
Stay up to date with industry trends and emerging technologies to enhance support quality.

What is expected of you

A relevant IT or technical support qualification (Diploma, Certification, or Degree).
Previous experience in a technical support, IT helpdesk, or remote support role preferred.
Familiarity with troubleshooting Windows, macOS, and network-related issues.
Strong problem-solving and analytical skills.
Excellent verbal and written communication abilities.
Ability to explain technical concepts in a clear and simple manner.
Experience with remote support tools and ticketing systems.
Ability to work independently and manage multiple support requests efficiently.

What will we do for you

Employee discounts to Bright Exchange
28 days holiday
Company pension
Company uniform
Ongoing training support
Multifunction Tester Equipment provided
Specialist tools & equipment provided

What to do next

This is a fantastic opportunity for the right candidate to join a growing team, and growing company. Please only apply if you meet the following criteria.

If you’re interested in applying for our job role, please click ‘apply now’ and we look forward to hearing from you soon!

Job Types: Full-time, Permanent

Pay: £27,500.00-£30,000.00 per year

Benefits:

Company pension
Employee discount
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

senior service technician jobs in fitzrovia, gtl

Remote Support Desk Operative

2nd Line Support Technician

Plaster Technician

Senior Restoration Technician - Fire & Flood

Head of Modernisation

Project Manager - Insurance Claims - Flood and Fire

Highway Engineering Apprentice

Pharmacy Technician

Senior Revit Technician

Senior AV Technician

Senior Claims Technician

Senior Reinsurance Technician - Ceded Reinsurance (FTC)

Senior Shift Technician

Medical Technical Officer 1

Senior Ceded Technician

Senior Audio-Visual Technician

Senior Pharmacy Technician: Cancer Services

Senior Architect/Senior Architectural Technician

Sr Field Service Specialist

Head of Talent Development

I want to receive the latest job alerts for senior service technician in fitzrovia, gtl

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