Service desk engineer Work, Jobs in Fleckney, Lec (with Salaries)

1st Line IT Support Handler
SinglePointCalls Ltd —Daventry
- £27,000 - £30,000 a year
- Full-time
- Microsoft Outlook
- Customer service
- English
- Free parking
Quick apply
Service Desk Analyst
Leicestershire Partnership NHS Trust —Leicester
- £28,392 - £31,157 a year
6d
Entry Level Service desk Engineer
Novem Limited —Coventry
- £24,785 - £26,000 a year
- Full-time
- Software troubleshooting
- Customer service
- Travel
- Bereavement leave
- Life insurance
Quick apply
6d
Support Engineer - Mobile (Northamptonshire)
RM Education Limited —Desborough
- Maintenance
- IT
- School
Digital Service Desk Engineer
Bellrock Property and Facilities Management —Leicester
- Customer service
- Windows
- Microsoft Office
- Health & wellbeing programme
- Annual leave
Quick apply
IT Support Analyst
LKQ Corporation —Tamworth
- Full-time
- Communication skills
- Annual leave
- Employee assistance programme
7d
Senior Service Desk Engineer
Zenzero Solutions —Coventry
- English
- Communication skills
Help Desk Engineer
PCS Business Systems —Kettering
- Customer service
- Communication skills
- Time management
Shift Technician
ISS Facility Services —Northampton
- £42,000 - £45,000 a year
- Rotating shift
- Maintenance
- In-person
Quick apply
Regional Support Engineer
RS Group —Nuneaton
- Management
- Customer service
- English
- Annual leave
- Employee assistance programme
7d
Field Engineer
PCS Business Systems —Kettering
- English
- Organisational skills
- IT
- Work from home
Customer Service Desk Co-ordinator
Axis Automatic Entrance Systems —Northampton
- Full-time
- Customer service
Administration Coordinator
Bellrock Property and Facilities Management —Leicester
- £29,000 a year
- Hybrid work
- Data entry
- Organisational skills
- IT
- Health & wellbeing programme
- Annual leave
Quick apply
Customer Care Champion - Dispatcher
Otis —Leicester
- Full-time
- Remote
- Communication skills
8d
IT Field Service Engineer
Zenzero Solutions —Coventry
- Azure
- IT
- Leadership
Geo-Environmental Engineer
Shadbolt Group —Corby
- £33,000 - £40,000 a year
- Full-time
- AutoCAD
- Engineering
- English
- Life insurance
Quick apply
5d
Customer Care Champion - Call Handler
Otis —Leicester
- Full-time
- Communication skills
8d
Service Controller
Pioneer Plant —Corby
- £32,000 - £34,000 a year
- Full-time
- Microsoft Office
- Analysis skills
- IT
- Free parking
Quick apply
Transport Operator
GXO Logistics —Coventry
- £31,724.16 a year
- Full-time
- Analysis skills
- Annual leave
- Employee discount
14d
L4 Network Engineer Apprentice
Primary Goal —Coventry
- £21,000 - £25,000 a year
- Full-time
- Computer networking
- IT
- Power tools
Quick apply

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1st Line IT Support Handler

SinglePointCalls Ltd
Daventry

Quick apply

Job details

Full-time
£27,000 - £30,000 a year

Benefits

Free parking
Casual dress
Company pension
On-site parking

Qualifications

ConnectWise
Microsoft Outlook
Customer service
English
Active Directory
CompTIA A+
VPN

Full job description

Job title: 1st Line IT Support Handler Company: SinglePoint Calls Ltd Location: Daventry NN11 4GD (in person) Salary: £27,000.00 to £30,000.00 per year Job type: Full-time, Permanent Schedule: Monday to Friday, day shift Work authorisation: United Kingdom (required)

About SinglePoint

SinglePoint Calls Ltd is a Daventry-based call handling and IT support business. Around 40 of us work under one roof on Vicar Lane, answering calls for hundreds of UK businesses across legal, professional services, e-commerce, trades and IT.

Our IT support desk works for UK Managed Service Providers on a white label basis. We are Cyber Essentials certified and hold ISO 27001 and ISO 9001 accreditations.

The role

You will sit on our IT support desk in Daventry, answering inbound calls from end users at our MSP partners' clients. Most calls you will resolve yourself on the line. The rest you will log cleanly and pass back to the partner's engineers with everything they need to pick it up.

Typical fixes you will handle:

Password resets and account unlocks
MFA resets and re-enrolment
Account creation and basic permission or security group changes
PC reboots and the classic "turn it off and on again"
Outlook profile fixes, signature changes, missing email panics
Printer queue clears, default printer changes, basic driver reinstalls
Monitor, dock and peripheral problems
Browser cache clears and password manager unlocks
VPN reconnects, Teams and Zoom basic fixes

You will work in PSA platforms including Halo, HaloPSA, ConnectWise, Autotask, Atera, Syncro, ServiceDesk Plus and Freshservice. Full training is given.

What we need from you

A confident telephone manner and clear written English
Solid working knowledge of Windows, Microsoft 365, Outlook and Teams
A basic grasp of Active Directory or Entra ID concepts
Comfort troubleshooting common end user problems
Patience under pressure and the reliability to turn up on shift
Right to work in the UK

Nice to have

Previous MSP service desk experience
Hands-on time with any of the PSA platforms we use
CompTIA A+, Microsoft 365 Fundamentals or a similar qualification
Call centre, contact centre or customer service background

What you get

£27,000 to £30,000 per year, depending on experience
Full-time, permanent contract
Head office role in Daventry, with free on-site parking
28 days holiday including bank holidays
Workplace pension
Full training on every system and partner we work with
Genuine progression as the IT desk grows
A team of around 40 in one building, in Daventry

How to apply

Apply through Indeed or send your CV to [email protected] with "1st Line IT Support Handler" in the subject line. Short telephone interview first, then a face-to-face interview at our Daventry office.

Job Type: Full-time Pay: £27,000.00 to £30,000.00 per year

Pay: £27,000.00-£30,000.00 per year

Benefits:

Casual dress
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

service desk engineer jobs in fleckney, lec

1st Line IT Support Handler

Service Desk Analyst

Entry Level Service desk Engineer

Support Engineer - Mobile (Northamptonshire)

Digital Service Desk Engineer

IT Support Analyst

Senior Service Desk Engineer

Help Desk Engineer

Shift Technician

Regional Support Engineer

Field Engineer

Customer Service Desk Co-ordinator

Administration Coordinator

Customer Care Champion - Dispatcher

IT Field Service Engineer

Geo-Environmental Engineer

Customer Care Champion - Call Handler

Service Controller

Transport Operator

L4 Network Engineer Apprentice

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