patient services manager Work, Jobs in fleet, ham (with Salaries)

Farnham Integrated Care Services (FICS) Manager
Farnham Integrated Care Services —Farnham
- £37,000 - £45,000 a year
- Full-time
- Management
- Microsoft Office
- Analysis skills
- Free parking
- Employee discount
Quick apply
Patient Services Manager
Nuffield Health —Guildford
- Up to £42,000 a year
- Full-time
- Analysis skills
- Continuous improvement
- Organisational skills
- Employee discount
- Gym membership
Patient Transport Liaison Officer
EMED Group —Farnborough
- £13.50 an hour
- Full-time
- Patient care
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Patient Services Administrator
Salus Medical Services —Farnborough
- £12.71 an hour
- Part-time
- GP surgery experience
- Administrative experience
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
4d
Clinical Services Manager – Imaging
Circle Health Group —Guildford
- Up to £67,000 a year
- Full-time
- Hospital
- Customer service
- Supervising experience
- Employee discount
- Life insurance
Contact Centre Liaison Manager
PracticePlusGroup —Reading
- Up to £75,000 a year
- Remote
- Continuous improvement
- Travel
- Leadership
- Annual leave
- Employee assistance programme
5d
Assistant Branch Manager - Farnham
Leightons Opticians & Hearing Care —Farnham
- £28,000 - £35,000 a year
Quick apply
Operational Service Manager for Maternity
Hampshire Hospitals NHS Foundation Trust —Basingstoke
- £66,582 - £77,368 a year
- Full-time
- Leadership
9d
Patient Flow Facilitator
Hampshire Hospitals NHS Foundation Trust —Basingstoke
- £28,392 - £31,157 a year
- Full-time
- Communication skills
10d
Support Worker
Priory Group —Farnborough
- Care plans
- Referral programme
Pharmacy Support Manager
Montu UK —Winnersh
- £55,000 - £60,000 a year
- Full-time
- Organisational skills
1d
Emergency Planning Officer
Hampshire Hospitals NHS Foundation Trust —Basingstoke
- £39,959 - £48,117 a year
- Full-time
2d
Theatre Operations Manager B8a
Royal Surrey NHS Foundation Trust —Guildford
- £59,798 - £67,020 a year
- Full-time
1d
Full Time Dental Receptionist
Home Counties Clinics - Elvetham Dental Care —Fleet
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
Quick apply
Head of Service for Adult Community Health Services
Royal Surrey NHS Foundation Trust —Godalming
- £81,774 - £93,879 a year
- Full-time
- Management
3d
Clinical Services Manager – Theatre
Circle Health Group —Reading
- Up to £65,000 a year
- Full-time
- Hospital
- Team management
- Organisational skills
- Employee discount
- Life insurance
Research Facilitator
Hampshire Hospitals NHS Foundation Trust —Basingstoke
- £32,073 - £39,043 a year
- Part-time
1d
HR Manager, UK
Alcon —Watchmoor Park
- Full-time
- Bachelor's degree
- Human resources
Pharmacy Manager (Non Pharmacist Manager)
Rowlands Pharmacy —Guildford
- Full-time
Patient Services Coordinator
DoctorNow —Beaconsfield
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
10d

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Farnham Integrated Care Services (FICS) Manager

Farnham Integrated Care Services -
Farnham

Quick apply

Job details

Full-time
£37,000 - £45,000 a year

Benefits

Free parking
Cycle to work scheme
Company pension
Company events
Employee discount
Sick pay
On-site parking

Qualifications

Contract management
Management
Procurement
Primary care
Microsoft Office
Analysis skills
Supervising experience
Project management
Certificate of higher education
Team management
Leadership
Communication skills

Full job description

Who we are:

Farnham Integrated Care Service (FICS) is a federation offering services at the heart of Farnham Primary Care Network (PCN). Serving patients from our GP Practices, offering various clinical and non-clinical NHS commissioned services. FICS offers both reactive and proactive care through urgent same day care services and integrated care management.

Role Summary

The ideal candidate will be a strong, proactive and adaptable leader with a proven ability to balance strategic oversight and hands‑on operational management. They will be a detail‑oriented yet forward‑thinking individual. Experienced and motivated, with a passion in healthcare for delivering high‑quality outcomes for patients and our partner practices.

The FICS Manager will play a key role in managing the operational delivery and contractual responsibilities of Farnham Integrated Care Services (FICS). They will design, embed and manage commissioned services, ensuring operational excellence, CQC compliance, and strong collaborative working across partner practices and external stakeholders. The role will line manage and support a team of clinical and non-clinical staff.

Key Responsibilities

1. Strategic and Operational Management

Oversee the planning, delivery, and evaluation of FICS services, contributing to strategic objectives and performance frameworks. Ensure smooth daily operations, drive innovation and efficiency, and coordinate cross-practice projects and quality improvement initiatives.

2. Contract and Service Oversight

Manage contracts, SLAs, and commissioned projects, ensuring compliance, renewals, and performance reporting. Oversee appointment systems, gather and analyse patient and staff feedback, and maintain strong relationships with external providers. Ensure governance, audit requirements, and patient satisfaction monitoring are met.

3. Financial and Resource Management

Oversee budgets and financial planning, contribute to cost analysis and funding applications, and support accurate payroll processes.

4. People and Workforce Support

Lead recruitment, onboarding, and staff management, ensuring training compliance and performance reviews. Oversee rotas, promote a positive working culture, and maintain HR documentation. Manage disputes, grievances, absence, and disciplinary processes while keeping up with employment legislation.

5. Governance and Quality Assurance

Ensure compliance with CQC standards, policies, and procedures. Oversee insurance, business continuity, complaints, investigations, and risk management. Maintain data protection, confidentiality, health and safety, and up-to-date governance documentation.

6. Communication and Relationship Management

Act as a key contact for partner practices and stakeholders, coordinate PCN communications, and foster collaboration across teams. Represent FICS in meetings and ensure services adapt to evolving primary care priorities.

7. IT, Data, and Reporting

Ensure accurate data capture and reporting, support digital transformation, and produce insights to inform decision-making. Oversee staff compliance with IT systems and policies.

Person specification

Essential

· Minimum 3 years management experience in healthcare, primary care, or service management

· Strong understanding of CQC compliance

· Excellent organisational, analytical, and communication skills

· Ability to manage multiple priorities and stakeholders effectively

· Leadership and team coordination skills

· Proven supervisory experience line managing a team and handling HR processes

· Adaptable & flexible management style

· Proficiency in Microsoft Office and digital systems

· Financial and contract management awareness

Desirable

· Understanding of NHS contractual frameworks and service delivery

· Knowledge of PCN DES and ICB frameworks

· Experience with EMIS, Ardens, or NHS reporting tools

· Project management qualification or equivalent experience

· Formal finance or procurement training

Job Type: Full-time

Pay: £37,000.00-£45,000.00 per year

Benefits:

Company events
Company pension
Cycle to work scheme
Employee discount
Free parking
On-site parking
Sick pay

Ability to commute/relocate:

Farnham GU9 9QS: reliably commute or plan to relocate before starting work (required)

Application question(s):

Do you have strong awareness of CQC compliance?
Ability to start role as soon as possible?

Education:

Certificate of Higher Education (preferred)

Experience:

Healthcare management: 3 years (required)
line management: 1 year (required)
financial and contract managemnent: 1 year (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

patient services manager jobs in fleet, ham

Farnham Integrated Care Services (FICS) Manager

Patient Services Manager

Patient Transport Liaison Officer

Patient Services Administrator

Clinical Services Manager – Imaging

Contact Centre Liaison Manager

Assistant Branch Manager - Farnham

Operational Service Manager for Maternity

Patient Flow Facilitator

Support Worker

Pharmacy Support Manager

Emergency Planning Officer

Theatre Operations Manager B8a

Full Time Dental Receptionist

Head of Service for Adult Community Health Services

Clinical Services Manager – Theatre

Research Facilitator

HR Manager, UK

Pharmacy Manager (Non Pharmacist Manager)

Patient Services Coordinator

I want to receive the latest job alerts for patient services manager in fleet, ham

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