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Senior IT Technician

Learning Partners -
Guildford

Quick apply

Job details

Full-time
£31,481 - £33,764 a year
9 days ago

Benefits

Free parking
Store discount
Cycle to work scheme
Company pension
Employee discount
Gym membership
Life insurance
Sick pay
On-site parking

Qualifications

Software troubleshooting
Customer service
Technical support
IT support
Help desk

Full job description

Senior IT Technician

Pattern of work: Full Time

Salary: £31,482 to £33,764 (Plus a new pay award coming in September)

Excellent local government pension and life insurance scheme

Learning Partners are seeking to appoint a Senior IT Technician, responsible to assist in the support, management and maintenance of our school IT networks based in Guildford & Woking.

Although you will predominantly be working at two schools in Guildford and Woking (approximately 8 miles apart), you will need to be flexible in order to support IT requirements across our 18 schools.

Our school environment is caring and friendly, with a strong sense of community, and we are looking to add an additional Senior IT Technician to add to our growing team.

The successful candidate will support our staff and students as part of a team in two Secondary school's across the Guildford and Woking area. The role will consist of providing high quality IT support supported as part of a wider team.

We have network staff across our Multi Academy Trust (Learning Partners) with group communications and regular meetings. This creates a community where we help each other resolve issues and work towards joint goals.

The successful candidate will be directly supported by the service desk, development teams and a Senior IT Technical Lead.

The role will have specific responsibilities:

· Resolve IT helpdesk tickets and assist staff and students with IT related queries.

· Support schools through the IT Development Plan

· Support, guide and train staff members in the use of ICT.

· Provide remote and onsite IT support across our schools to ensure the smooth running of school computer systems.

· Diagnose, repair and maintain hardware and software components to ensure the smooth running of school computer systems.

· Resolve IT helpdesk tickets and assist staff and students in person with IT related queries.

· Install and configure new IT equipment purchased from the school development plan.

· Manage school classroom equipment such as computers, audio/visual and classroom safety.

· Implement and support IT projects to improve school networks across the trust.

· Keep a tidy work environment.

· Manage and monitor systems for issues.

· Managing 3rd party providers for core equipment.

· Support Trust wide projects across our schools

The person appointed may not necessarily be familiar with all the areas listed above, but a willingness to learn and be proactive is essential.

If interested please send in your CV, or if you have any questions please feel free to contact me directly Ben Sayers, Learning Partners IT Director on:

Phone: 01483 484837

Learning Partners is committed to safeguarding and promoting the welfare of children and young people, and expects all staff and volunteers to demonstrably share this commitment. The successful candidate will be required to undergo an Enhanced DBS check.

Job Type: Full-time

Pay: £31,481.00-£33,764.00 per year

Benefits:

Company pension
Cycle to work scheme
Employee discount
Free parking
Gym membership
Life insurance
On-site parking
Sick pay
Store discount

Ability to commute/relocate:

Guildford GU1: reliably commute or plan to relocate before starting work (required)

Application question(s):

What would you say is the most important part of providing IT Support?

Experience:

IT Support: 2 years (preferred)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

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