Job Role
As Duty Manager you will be the key point of contact during operational hours, ensuring the smooth day-to-day running of the sports centre and swimming pool. You’ll lead by example, supervising staff, supporting customers, and maintaining high standards of safety, cleanliness, and service.
Main duties and responsibilities:
General
- To act as duty manager in the Sports Centre during agreed times, this will include evenings and weekends;
- To supervise the swimming pool during allocated time, ensuring the highest level of health and safety and safeguarding (this will include being part of the rota for Lifeguards);
- To work closely with the Head of Commercial Enterprise and Director of Operations to ensure all bookings run successfully and portray an excellent reputation and image for the School;
Main tasks - Sports Centre
- Act as duty manager in the Sports Centre which will include greeting customers and visiting sports clubs and ensuring the building is locked at the end of the day;
- Manage the facility booking system (Vivfy) to ensure that all records are maintained accurately, including facility hire and programmes, ensuring year round continuity;
- Deal effectively and efficiently with internal and external customers;
- Work with the Head of Commercial Enterprise to make sure procedures are followed with regards to lettings.
- To follow Health and safety procedures as required as part of the management of the Sports Centre.
- Update the Risk assessments for the Sports Centre as required. These will be signed off by the Director of Sport.
- Actively seek new lets for the use of the premises.
Main tasks - Pool
- Line manage the Senior Lifeguard / Assistant Pool Manager.
- Overseen the work of all lifeguards including approval of timesheets and delegating tasks;
- To act as a Lifeguard on the swimming pool rota minimum 6 hours per week;
- Advise and participate in the appointment and induction of new lifeguards;
- To assist with Health & Safety for the swimming pool, keeping accurate records and regularly reviewing processes (including the swimming pool’s operating procedures).
- Supervise the swimming pool in line with the risk assessment. Make recommendations and implement as guidance changes;
- Effect rescue or other assistance in accordance with the Emergencies Action Plan (EAP);
- Assist with the organisation of regular monthly training to ensure lifeguards maintain their National Pool Lifeguard Qualification (NPLQ);
- Supervise swimmers and other users in accordance with the NOP;
- Take appropriate action to prevent accidents as outlined in the NOP, and to ensure the appropriate recording procedures are followed;
- Take appropriate action in responding to emergency situations as outlined in the EAP;
- Involvement in the operation of the pool plant and associated equipment including the taking and recording of water quality tests.
- Ensure adequate supplies of stock materials (including cleaning materials, chemicals and first aid equipment;
Other
- Be aware of and comply with policies and procedures relating to child protection, health and safety, security, confidentiality and data protection, relating all concerns to the appropriate person.
- Be aware of and support difference and ensure equal opportunities for all
- Appreciate and support the role of other professionals
- Support audit processes by providing documentation and explanations where required.
- Maintain confidentiality of sensitive financial and personal information in line with GDPR and school policy.
- Attend and participate in relevant meetings and training as required
- Provide clear, courteous, and professional communication both in writing and verbally.
- Maintain a calm, empathetic approach when dealing with sensitive or contentious fee matters.
- Carry out any other reasonable requests from the Senior Management
The position is fixed term to 6th July 2027. The salary is currently paid at an hourly rate if £13 per hour. Holiday entitlement is 25 days per annum plus 8 Bank Holidays.
The hours of work are 6pm until 10pm on Monday, Thursday and Friday, plus 2pm until 10pm on Saturdays and Sunday, although some flexibility will be required.
At Rossall we provide a supportive and inclusive working environment where care for all our staff is an important part of our culture. We employ motivated people who work together to produce excellent outcomes for our staff and students. Our staff are recognised as being central to achieving our mission and vision statements, and long-term plans for the future.
In addition to providing a great place to work, we offer a generous remuneration package to colleagues which includes:
- Membership of the school contributory pension scheme
- Free meal and refreshments during term-time
- Free parking on site
- Medical centre on site during term time
- Free use of the School swimming pool, gymnasium and sports facilities
- A generous discount on the School fees of employees’ children attending the School (except the Nursery)
To apply, please complete the application form available on the School website, ensuring that your referees include your current or most recent employer.
Deadline for submission of applications: Monday 31st August 2026
Rossall School is committed to safeguarding and promoting the welfare of children. An enhanced DBS clearance will be undertaken by the School. The position is regulated activity and therefore exempt from the Rehabilitation of Offenders Act 1974. An online check will also be conducted.
The School’s Child Protection and Safeguarding Policy can be viewed here: https://rossall.org.uk/policies/
Job Types: Full-time, Permanent
Pay: £13.00 per hour
Benefits:
- Discounted or free food
- On-site parking
- Sick pay
Work Location: In person
