Customer service advisor Work, Jobs in Fleetwood (with Salaries)

Customer Support & IT Advisor
James Hall & Co Ltd —Preston
- Weekend availability
- Software troubleshooting
- Customer service
- Communication skills
- Free parking
- Annual leave
Quick apply
11d
Customer Service Assistant
The Scratch Doctor —Blackpool
- £21,000 - £25,000 a year
- Full-time
- Customer service
- Microsoft Office
- Warehouse experience
- Free parking
Quick apply
Customer Service / Administrative Assistant
Reliant Direct —Blackpool
- £26,500 a year
- Full-time
- Microsoft Excel
- Customer service
- Microsoft Office
- Free parking
- Employee discount
Quick apply
1d
Customer Service Specialist
Walker Fire Ltd —Preston
- From £25,000 a year
- Full-time
- CRM software
- Customer service
- Microsoft Office
Quick apply
4d
Customer Service Advisor - WMF2998e
Westmorland & Furness Council —Barrow-In-Furness
- £28,598 - £29,540 a year
- Full-time
- Annual leave
- Employee discount
4d
One Stop - Customer Service Assistant
One Stop —Preesall
- £12.81 an hour
- Part-time
Trainee Customer Service Advisor
Preston City Council —Preston
- £25,185 - £28,142 a year
- Part-time
- Annual leave
- Employee assistance programme
Customer Engagement Agent
Key Group —Preston
- Full-time
- Financial services
- Work from home
Customer Banking Agent
Capita —Preston
- £27,032 - £30,032 a year
- Full-time
- Financial services
- Communication skills
- Banking
- Annual leave
8d
Customer Service Representative
William Hill —Morecambe
- £12.75 an hour
- Part-time
- Customer service
- Employee discount
6d
Customer Service Assistant
Nisa Local —Heysham
- From £13 an hour
- Overtime
- Microsoft Word
- Microsoft Outlook
- In-person
- Employee discount
Quick apply
Customer Service Coordinator
TVS Supply Chain Solutions —Chorley
- Weekend availability
- Customer service
- Travel
- Communication skills
Customer Service Representatives – Chorley, Lancashire
Health and Fitness Education —Chorley
- From £23,795 a year
- Part-time
- Communication skills
- Annual leave
Night Customer Service Assistant
Shell New Hall Lane Services —Preston
- Up to £13.50 an hour
- Part-time
- Customer service
- English
- In-person
- Free parking
- Employee discount
Quick apply
5d
Retail Customer Service Assistant - Nights
bp Retail —Preston
- £13.45 an hour
- Part-time
- Café
- Annual leave
- Employee assistance programme
1d
Customer Services Assistant
ChelmsfordStarCoop —Chorley
- £12.75 an hour
- Weekend availability
- Bakery
- Paid training
- Annual leave
Customer Services Assistant
Central Coop —Chorley
- £12.75 an hour
- Weekend availability
- Bakery
- Paid training
- Annual leave

Other jobs to consider

Find your next job by exploring related positions.

Customer Service Advisor
United Utilities —Whitehaven
We’re looking for people-focused team members to support our customers with billing queries, payment plans, and general enquiries. Week 3: Mon-Fri 12-8.
£13.95 an hour
Quick apply
11d
Customer Support & IT Advisor
James Hall & Co Ltd —Preston
Communicating effectively: Engaging with customers and internal teams through email, Microsoft Teams, telephone, and face-to-face interactions.
Quick apply
11d

I want to receive the latest job alerts for customer service advisor in fleetwood

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer service advisor jobs near fleetwood

Customer Service Representative jobs in Barrow-In-Furness

Customer Service Representative jobs in Preston

Customer Service Representative jobs in Chorley

Customer Service Representative jobs in Blackpool

Remote Customer Service jobs in Liverpool

Customer Service Representative jobs in Cardiff Cf24

Dental Sales Representative jobs in London

Customer Service Representative jobs in Hemel Hempstead

Customer Service Representative jobs in Denton

Customer Service Representative jobs in Banbury

Civil Service jobs in Milton Keynes

Civil Service jobs in Derby

Nurse Sales Representative jobs in London

Customer Service Representative jobs in Stirling

Customer Service Representative jobs in Charlton

Work From Home Customer Service jobs in Manchester

Customer Service Representative jobs in Ashford

Customer Assistant jobs in London

Civil Service jobs in Leicester

Customer Service Representative jobs in Glasgow

Customer Support & IT Advisor

James Hall & Co Ltd -
Preston

Quick apply

Job details

Permanent | Full-time
11 days ago

Benefits

Free parking
Annual leave
Company pension
Employee discount
Life insurance
Sick pay
On-site parking

Qualifications

Software troubleshooting
Customer service
IT support
Communication skills

Full job description

Based at our contemporary head office and distribution centre on the outskirts of Preston, James Hall & Co. Ltd. have been established for over 150 years proudly serving communities across the north of England as supplier and distributor to over 450 SPAR stores.

We are proud to be one of the biggest employers in Lancashire with over 4000 colleagues who represent our core values of passion, enterprise, and family every single day.

Contract Type: Permanent
Hours of work: 39 hours per week over 4 days, between the hours of 6.00am and 6.30pm and includes around 1 full weekend in 6 (6.00am to 4.30pm)
Location: Office based - James Hall & Co. Ltd, SPAR Distribution Centre, Bowland View, Preston, PR2 5QT

About the Role
We have an exciting opportunity to become part of our in-house team of Customer Support & IT Advisors here at James Hall & Co. As a key member of our Customer Support Hub, you’ll handle a blend of customer service and IT-related queries. You’ll ensure smooth operations by resolving customer issues, troubleshooting technical problems, and maintaining high service standards for our network of around 450 SPAR stores.

Here’s What You Can Expect to be Doing

Providing first-line support for customer queries: Addressing a range of issues from general service enquiries to IT support, including till problems, software issues, and network outages.
Collaborating with IT specialists: Liaising with the wider IT department for complex technical issues and following escalation processes to ensure timely resolution.
Communicating effectively: Engaging with customers and internal teams through email, Microsoft Teams, telephone, and face-to-face interactions.
Managing and documenting incidents: Accurately recording and overseeing incidents while coordinating with internal and third-party teams for swift resolution.
Contributing to excellent customer service: Upholding our company's reputation through your commitment to quality service and technical proficiency.
Taking personal responsibility: Proactively managing tasks, following through on commitments, and seeking solutions independently rather than waiting for direction.

A Few Things About You
We're seeking individuals with a passion for both customer service and IT support. While prior experience in a contact centre or IT support environment is preferred, we particularly value the following attributes:

Customer Service Excellence: A proven track record in delivering high-quality customer service, with the ability to manage customer expectations and resolve issues effectively.
IT Support Experience: Strong understanding of troubleshooting hardware, software, and network issues.
Excellent communication skills: Both verbal and written, with the ability to explain technical issues clearly and effectively.
Problem-solving abilities: A proactive approach to addressing customer issues and a keen eye for detail.
Adaptability: Ability to thrive in a fast-paced, dynamic environment and work effectively under pressure

Why Join Us?
James Hall & Co. Ltd. have one simple vison: to still be in business in another 50 years!
To make this vision possible we need the best talent to join us on our journey. We are a family company and believe that if we look after our people, they will look after us.

Loyalty Pay - Celebrate your work anniversary with a little extra! You’ll earn an additional £0.25 per hour over the financial year, with the hourly amount increasing the longer you stay with us. Your total is paid as a lump sum in the month following your anniversary.
20% Staff Discount - Enjoy 20% off your shopping in our company-owned SPAR stores — perfect for those everyday essentials and treats.
Annual Leave- Start with a generous 30 days of annual leave, inclusive of Bank Holidays. Entitlement increases with length of service, rewarding your continued commitment.
Health & Wellbeing - All colleagues can access our on-site registered nurses and physiotherapist at Bowland View for confidential support. We also run a year-round programme of health and wellbeing initiatives covering physical, mental, and lifestyle topics.
Company Sick Pay - We offer a Company Sick Pay scheme to support you during periods of ill health, providing peace of mind when you need it most.
Pension & Life Insurance - You will be enrolled into the Nest pension scheme. After two years of service, you will also receive life insurance cover, offering added security for you and your loved ones.
Free Onsite Parking - All colleagues have access to free onsite parking, making your commute more convenient and cost-effective.
Learning & Development - Whether you're looking to build your career or gain new skills, our in-house team will support you with fully funded, accredited training and industry-recognised qualifications.
Grocery Aid Support - Access free, confidential, 24/7 support through Grocery Aid — offering expert advice and help on everything from mental health and financial concerns to legal issues and family support.

For more information about us and the benefits we offer, please head over to our careers page.

Please note if we receive a high number of applicants, we may close the advert early. We advise interested candidates to submit their applications promptly to avoid disappointment.

#JHCHP

Quick apply

Refine Your Search

customer service advisor jobs in fleetwood

Customer Support & IT Advisor

Customer Service Assistant

Customer Service / Administrative Assistant

Customer Service Specialist

Customer Service Advisor - WMF2998e

One Stop - Customer Service Assistant

Trainee Customer Service Advisor

Customer Engagement Agent

Customer Banking Agent

Customer Service Representative

Customer Service Assistant

Customer Service Coordinator

Customer Service Representatives – Chorley, Lancashire

Night Customer Service Assistant

Retail Customer Service Assistant - Nights

Customer Services Assistant

Customer Services Assistant

Other jobs to consider

I want to receive the latest job alerts for customer service advisor in fleetwood

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected