Business to business technical support Work, Jobs in Fobbing, Ess (with Salaries)

Business Analyst (RLAM)
Royal London —London
- SQL
- Agile
- Annual leave
IT Support Engineer
NTT Ltd —London
- Software troubleshooting
- Customer service
- Maintenance
Junior IT Support Engineer – MSP Helpdesk - Full Time
Eipsys Limited —Chelmsford
- £26,000 - £28,000 a year
- Full-time
- Hybrid work
- Google Suite
- Microsoft Outlook
- Customer service
- Free parking
Quick apply
8d
2nd Line Helpdesk Engineer - Basildon or Yateley Office
Arc —Basildon
- £28,000 - £38,000 a year
- Hybrid work
- Customer service
- Computer networking
- SharePoint
1st Line Technical Support Agent
Digital Fibre —Maidstone
- £25,420.00 - £41,456.27 a year
- Full-time
- Customer service
- Computer literacy
- Computer networking
- Free parking
Quick apply
5d
Business Development Associate (SME) - uncapped commission, OTE (£40,000–£45,000+)
Arthur Branwell & Co Ltd —Epping
- £35,000 - £45,000 a year
- Full-time
- CRM software
- Customer service
- ERP systems
- Free parking
- Employee assistance programme
Quick apply
13d
Assistant Technical Consultant (Passive Fire Protection)
Golden Thread Fire Delay Ltd —Hutton
- £34,000 - £45,000 a year
- Full-time
- In-person
- Communication skills
- Free parking
- Profit sharing
Quick apply
6d
Insurance Claims Handler - Trainee
Rightpath Insurance Solutions Limited —Basildon
- From £24,000 a year
- Full-time
- Organisational skills
- In-person
- Communication skills
Quick apply
7d
Business Intelligence (BI) Developer & Data Analyst
Wilkin & Sons Ltd —Colchester
- £30,000 - £35,000 a year
- Full-time
- ERP systems
- Data analysis skills
- English
- Free parking
- Store discount
Quick apply
13d
Distributor Client Services ADS Team Senior Technical Associate
SS&C Technologies —Basildon
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Financial services
- Annual leave
- Employee assistance programme
Software Support Specialist
LegalRM —Orpington
- £32,000 - £40,000 a year
- Full-time
- Hybrid work
- Azure
- English
- SQL
- Flexitime
- Work from home
Quick apply
7d
1st Line IT Support Apprentice Training for SecOps / CloudOps
3Gi Technology Ltd —Brentwood
- £16,640 a year
- Full-time
- Customer service
- In-person
- Communication skills
- Free parking
- Work from home
Quick apply
4d
Graduate OPS Area/Shift Manager - UK , Amazon Operations
Amazon UK Services Ltd. - A10 —Tilbury
- Full-time
- Microsoft Word
- Microsoft Outlook
- Data analysis skills
Technical Business Analyst, Consultant, Strategy, Governance & Architecture, AI & Data
Deloitte —London
- Hybrid work
- Azure
- SQL
- AWS
Mechanical Technical Lead
Leidos —Thurrock
- £44,700 - £57,300 a year
- Overtime
- AutoCAD
- Engineering
- Microsoft Office
- Annual leave
IT Support Team Leader
Stonebridge Mortgage Solutions Limited —Basildon
- Full-time
- Windows
- Supervising experience
- Mentoring
- Employee assistance programme
- Employee discount
Quick apply
Technical Support Analyst
Ground Control —Billericay
- Full-time
- Azure
- Windows
- Analysis skills
- Annual leave
- Life insurance
Quick apply
6d
Import Coordinator (Freight Forwarding Focus)
Commodity Centre UK Ltd —Great Braxted
- Up to £35,000 a year
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
4d
Analyst, Enterprise Service Desk
ABACUS —Sittingbourne
- Full-time
- Azure
- Customer service
- Windows
- Annual leave
- Employee discount
Quick apply
Testing & UAT Coordinator - D365 F&SCM Implementation - Contract
Pineapple Contracts —Aylesford
- Azure
- ERP systems
- Organisational skills
- Free parking
- Work from home
Quick apply

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business to business technical support jobs near fobbing, ess

Business Analyst (RLAM)

Royal London -
London

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Job details

Permanent

Benefits

Annual leave
Company pension
Private medical insurance

Qualifications

Business analysis
SQL
Scrum
Agile

Full job description

Job Description

Business Analyst (RLAM)

Contract type: Permanent
Location: London
Working style: Hybrid 50% home/office based

We’re looking for an experienced Business Analyst to join Royal London Asset Management and play a key role in delivering client‑focused change. Working within business‑facing agile scrum teams, you’ll lead business and data analysis across Client Group initiatives, with a strong focus on our CRM landscape.

With a focus on improving CRM and client service processes, you’ll identify opportunities for optimisation, automation and better use of data. You’ll work closely with Product Owners, senior stakeholders and technical teams to shape practical solutions, translating business needs into clear user stories, acceptance criteria and process documentation.

This is a hands‑on delivery role, ideal for someone who enjoys working close to the detail, thrives in agile environments, and brings strong knowledge of the Asset Management operating model.

About the role

Lead business and data analysis for Client Group initiatives and complex change.
Analyse and document CRM business processes, identifying opportunities for optimisation and automation.
Evaluate CRM centric solutions, considering feasibility, risks, costs and benefits, and recommend practical enhancements.
Define and implement improvements to processes, systems and data across CRM and Client Services ensuring alignment with business goals.
Apply and embed agreed business analysis methods, tools and standards within the scrum framework and across the wider organisation.
Translate business requirements into clear, actionable user stories, acceptance criteria and process documentation.
Identify barriers to transformation, supporting the prioritisation and scoping of complex backlog items.
Coach and guide less experienced team members and actively contribute to the business analysis community.

About you

Experienced Business Analyst with experience ideally within Asset Management.
Strong SQL skills, with the ability to interrogate data, support reporting requirements and ensure data quality.
Experience working with Microsoft Dynamics 365 (or similar enterprise CRM platforms).
Proven track record in business and data modelling, process design and solution concepts.
Able to communicate complex CRM concepts clearly, and articulate the principles and drivers for change to both technical and non-technical audiences.
Demonstrates specialist knowledge across CRM and client related business areas.
Maintains a commercial and customer-centric approach when delivering solutions.
Builds and nurtures relationships with business stakeholders, ensuring effective collaboration in a scrum environment.
Proficient in agile and scrum methodologies, with experience working in cross-functional teams.

About Royal London Asset Management

Royal London Asset Management (RLAM), part of the Royal London Group, is one of the UK's leading fund management companies working with a wide range of clients across the globe to achieve their investment goals. Our long-term, client-driven focus means that we have a long-standing commitment to responsible investment. We act as responsible stewards of our clients’ capital, exercising their rights and influencing positive change.

Our People Promise to our colleagues is that we will all work somewhere inclusive, responsible, enjoyable and fulfilling. This is underpinned by our Spirit of Royal London values; Empowered, Trustworthy, Collaborate, Achieve.

We've always been proud to reward employees by offering great workplace benefits such as 28 days annual leave in addition to bank holidays, an up to 14% employer matching pension scheme and private medical insurance.

Inclusion, diversity and belonging

We’re an inclusive employer. We celebrate and value different backgrounds and cultures across Royal London. Our diverse people and perspectives give us a range of skills which are recognised and respected – whatever their background.

Apply Now

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business to business technical support jobs in fobbing, ess

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