Package Description
At Saga we recognise that our people make us special. We believe our colleagues deserve rewards for the excellence they demonstrate every single day, that's why we have put together an amazing benefits package for all colleagues.
BENEFITS AVAILABLE FOR THIS ROLE:
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25 days holiday + bank holidays
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Option to purchase additional leave - 5 extra days
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Pension scheme matched up to 10%
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Life assurance policy on joining us, 4 x salary
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Wellbeing programme
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Colleague discounts including family discounts on cruises, holidays and insurance
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Range of reductions and offers from leading retailers, travel groups and entertainment companies
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Enhanced maternity and paternity leave
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Grandparents leave
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Income protection
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Access to Saga Academy, our bespoke learning platform
Job Introduction
Field Sales & Business Development Sales Manager
Salary £45,000 to £50,000 + Bonus + Vehicle or allowance provided as part of the role
Field-based, UK + Visits to Folkestone
Are you ready to lead, inspire and motivate a team to be their best to deliver exceptional growth?
We are searching for an exceptional Field Sales & Business Development Sales Manager to join our team to help us deliver our redefined and ambitious travel agency strategy. You are an industry-leading sales professional with relationship building superpowers and a relentless hunger to achieve sales goals by creating excitement through engagement initiatives in the Trade community. You will motivate, influence and challenge your team and internal business partners to ensure Titan Travel is the best in class.
You thrive under pressure and can think creatively to ensure maximum return on investment and ensure Titan Travel is our travel agent partners first choice to deliver on our mission of being the most trusted partner. You are committed to being the best, never settling and always improving the service to our travel agent partners. Main Responsibilities
It is an exciting time to join our Trade team at Titan, we have an ambitious growth plan and redefined strategy but also want to keep the customer at the heart of everything we do. We are looking for a true ambassador to be out in the field to ensure Titan Travel is our travel agent partners first choice to deliver on our mission of being the most trusted touring partner.
Saga Travel Group (UK) Limited acquired Titan Travel in 2009, and while they are now part of the same group, Titan Travel continues to operate as a separate, though integrated, entity within the Saga Travel business.
You’ll maintain a balanced approach to the role, spending approximately 50% of your time on the road, leading from the front to ensure the Business Development Managers are motivated and supported. The remaining 50% of your time will be focused on planning, review and strategic delivery
Main Responsibilities
As our Field Sales & Business Development Sales Manager you will be responsible for creating, implementing, and owning the field team strategy, ensuring the team has the tools they need to be successful, ensuring the right amount of time is dedicated to strategic accounts
Other accountabilities will include:
- Acting as an ambassador for Titan Travel and demonstrate an exceptional level of product / sector knowledge ensuring the brand has an extremely high profile.
- Leading the field team of three Business Development Managers.
- Working closely with the wider sales team to deliver our stretching revenue goals.
- Ensuring the trade sales team is well supported and has the tools they need to be successful.
- Creating, implementing and owning the field team strategy, ensuring the team have the tools they need to be successful to achieve and exceed sales targets and KPI’s
- Collaborating with the trade contact centre team to ensure a timely response to all trade enquiries.
- Collaborating with operations team to review outstanding cases and ensure we have plans in place to effctively communicate with the travel agent partner.
- Identifying trade partner training needs and create a plan to address them.
- Owning the relationship of key training partners such as TIPTO, ATAS & Travel Gossip to enable our roadshow strategy.
- Driving participation in Titan Rewards to drive upsell and focus on business priorities.
- Helping develop training plans alongside the Sales Managers and Key Account Manager.
- Working with the Head of Trade Sales to prepare and host successful customer educational trips
- Maximising engagement with TITANium & trade communication sign-ups.
- Identifying and pursue new business opportunities including targeting new agents and partners who can expand Titan Travel’s reach
- Developing trade campaign engagement plans including incentives.
- Monitoring and report on competitor activity in the touring and wider holiday sectors to ensure Titan Travel remains at the forefront of our sector.
- Analysing field teams weekly, monthly and quarterly account activity and performance, spotting opportunities to improve performance and put in place tangible, measurable action plans that drive results.
- Ensuring that agreed sales and marketing activity is implemented, tracked and monitored to assess ROI
The Ideal Candidate
As our new Field Sales & Business Development Sales Manager you will have proven experience in a Travel Trade Sales role. You will have exceptional people management skills, particularly in a flexible/hybrid working environment
Other skills and experience required include:
- Experience in defining strategy
- Excellent communication skills, with the ability to quickly form relationships
- Sales driven and commercially savvy
- An eye for identifying commercial opportunities, and the skills to translate this into results
- Ability to partner with other stakeholders and challenge where necessary
- Innovative thinker constantly looking to improve ways of working
- Engaging and inspiring individual, influencing internal and external stakeholders at all levels
- Cost focused, with ability to manage multiple budget line
Saga Values: Make it Happen, Do the Right Thing, Customer First, Excellence Every Day, Our People Make Us Special
About The Company
Over the past 75 years we have become the UK's specialist provider of products and services to people aged over 50 in the UK. We’re the most trusted brand amongst UK consumers in this demographic, recognised for high-quality products and exceptional standards of service. Our product portfolio includes cruises, holidays, insurance, personal finance products and our Saga Magazine.
Our focus on delivering exceptional products and service empowers our colleagues to create moments that are personal and special for our customers and for each other and our values underpin our approach and help guide us to deliver our purpose.
We’re committed to making sure that colleagues can be their best, be themselves and make a difference – more than anywhere else. We have done this by creating a truly inclusive culture, where all colleagues can bring their full and authentic selves to work and be treated with dignity and respect in an environment that is free from discrimination and harassment.
Thanks to our people, Saga was awarded with a Gold for Best Customer Centric Culture in 2025. This is testament to the great culture we’ve built together. This award belongs to all our colleagues who collectively make Saga a fantastic place to work.
We are champions of age inclusivity and signatories of the Age-Friendly Employer Pledge, we are proud of our multigenerational teams we have in place. We’re also a committed Disability Confident employer and ensure that our recruitment process is inclusive and accessible. Your application will have fair consideration, and you’ll receive personal communication throughout your applicant journey when you apply to join Saga.
Saga does not accept agency CVs unless specifically engaged on the role by the Talent Acquisition Team. Please do not forward CVs to our recruiters, employees or any other company location. Saga will not be responsible for any fees related to CVs received in this unsolicited manner.
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