Dispatchers Work, Jobs in Fontwell, Wsx (with Salaries)

Pallet Network Collection & Customer Service Coordinator
Roberts Transport (Sussex) Limited —Littlehampton
- £28,000 - £32,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
4d
Weighbridge Operator
Charles Muddle Ltd —Billingshurst
- £50,000 - £60,000 a year
- Full-time
- Analysis skills
- In-person
- Communication skills
- Free parking
Quick apply
15h
Helpdesk Coordinator
Goldin Construction Ltd —Brighton and Hove
- £28,500 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Sick pay
Quick apply
14h
Warehouse and Order Dispatch Operative
Kawaii Trading —Portsmouth
- From £13 an hour
- Overtime
- Warehouse experience
- In-person
- Communication skills
Quick apply
1d
Work Coordinator
Liberty —Havant
- £27,976 a year
- Overtime
- Analysis skills
- Communication skills
- Annual leave
Quick apply
Transport Administrator
Biffa Waste Services —Burgess Hill
- £26,000 - £29,000 a year
- Full-time
- Microsoft Excel
- Microsoft Office
Quick apply
7d
Operations Support Agent
FedEx EU —Alton
- £14.02 an hour
- Full-time
- Communication skills
- Employee assistance programme
11d
Senior Traffic Dispatcher
Biffa Waste Services —Burgess Hill
- Full-time
- Employee discount
Quick apply
12d
Transport Compliance Coordinator
Conquip —Alton
- £32,000 - £35,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
4d
Scheduling and Planning Coordinator (Maternity Cover)
Nviro —Portsmouth
- £15,870 a year
- Part-time
- Administrative experience
- Annual leave
- Employee assistance programme
12d
Customer Service
Westbourne Motors —Hickstead
- Weekend availability
- Computer literacy
Dispatcher
Veezu —Portsmouth
- Full-time
- Customer service
- Continuous improvement
- Computer skills
Summer School Transport Manager (6 months)
EC English Language Centres —Brighton
- £30,000 a year
- Microsoft Excel
- English
- Microsoft Office
Quick apply
8d
Rail Replacement Coordinator
First Bus —Fareham
- £14.89 an hour
- Weekend availability
- Customer service
- Employee assistance programme
- Employee discount

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Weighbridge Operator
Charles Muddle Ltd —Billingshurst
Operate the site’s weighbridge, accurately recording inbound and outbound vehicle movements. Based near Billingshurst, West Sussex and operating from a fully…
£50,000 - £60,000 a year
Quick apply
15h
Weighbridge Operator
Veolia ES South Downs Limited —Brighton
Respond to telephone and visitors’ enquiries; deal with those concerning the services provided by the site as appropriate. Good knowledge of health and safety.
£30,564.23 a year
Quick apply
4d

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dispatchers jobs near fontwell, wsx

Pallet Network Collection & Customer Service Coordinator

Roberts Transport (Sussex) Limited
Littlehampton

Quick apply

Job details

Full-time
£28,000 - £32,000 a year
4 days ago

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Customer service
Logistics
Microsoft Office
Transportation management systems
Communication skills
Time management

Full job description

Job Summary

The Pallet Network Collections & Customer Service Coordinator is responsible for managing customer collection requests, coordinating with pallet network partners, and providing excellent customer service throughout the collection and delivery process. The role ensures collections are booked accurately, customer enquiries are resolved efficiently, and service levels are maintained.

Key Responsibilities

Collections Coordination

Book and schedule pallet collections through the pallet network system.
Liaise with customers to arrange suitable collection times.
Ensure all collection information is accurate and complete before submission.
Monitor collection progress and resolve any issues or delays.
Coordinate with drivers, depots, and network partners to ensure successful collections.

Customer Service

Handle inbound and outbound customer calls and emails professionally.
Provide updates on collection and delivery status.
Resolve customer queries, complaints, and service issues promptly.
Build and maintain positive relationships with customers.
Escalate complex issues to management where necessary.

Administration

Enter and maintain accurate customer and shipment data.
Process collection requests and update transport management systems.
Produce reports on collections, service performance, and customer issues.
Maintain records in accordance with company procedures.

Operations Support

Work closely with the traffic and warehouse teams to ensure smooth operations.
Assist with POD (Proof of Delivery) requests and shipment tracking.
Identify opportunities to improve customer service and operational efficiency.
Support the team during peak operational periods.

Skills & Experience

Previous experience in customer service or transport/logistics.
Experience working with a pallet network is desirable.
Excellent communication and interpersonal skills.
Strong organisational and time management abilities.
Ability to prioritise workload in a fast-paced environment.
Good problem-solving and decision-making skills.
Competent in Microsoft Office (Word, Excel, Outlook).
Experience using transport management systems (TMS) is an advantage.

Personal Attributes

Customer-focused with a positive attitude.
Reliable and dependable.
Able to work under pressure and meet deadlines.
Strong attention to detail.
Team player with the ability to work independently.
Professional and courteous manner.

Key Performance Indicators (KPIs)

Collection booking accuracy.
Customer satisfaction levels.
Response times to customer enquiries.
Successful first-time collection rate.
Complaint resolution times.
On-time collection performance.

Working Hours

Full-time, Monday to Friday 09:00 - 18:00 (with occasional flexibility depending on operational requirements).
1 in 2 Saturday mornings - Paid as overtime

Pay: £28,000.00-£32,000.00 per year

Experience:

Customer service: 1 year (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

dispatchers jobs in fontwell, wsx

Pallet Network Collection & Customer Service Coordinator

Weighbridge Operator

Helpdesk Coordinator

Warehouse and Order Dispatch Operative

Work Coordinator

Transport Administrator

Operations Support Agent

Senior Traffic Dispatcher

Transport Compliance Coordinator

Scheduling and Planning Coordinator (Maternity Cover)

Customer Service

Dispatcher

Summer School Transport Manager (6 months)

Rail Replacement Coordinator

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