Center operation Work, Jobs in Fordham (with Salaries)

IT Service Desk Analyst
Hexcel Corporation —Duxford
- Full-time
- Customer service
- Windows
- Analysis skills
14d
Maintenance Manager - Central Buildings
Center Parcs —Thetford
- £52,500 a year
- Weekend availability
- Management
- Computer literacy
- Microsoft Office
- Employee discount
14d
Supply Chain Coordinator
STEMCELL Technologies Inc —Cambridge
- £32,000 - £43,400 a year
- Computer literacy
- ERP systems
- Organisational skills
Data Operations Officer
Alzheimer's Research UK —Cambridge
- £32,000 a year
- CRM software
- Microsoft Excel
- Salesforce
- Sick pay
1d
UK-BC Service Trainee - Lakenheath (PT30) Req #2266
OMBP —Brandon
- £13.40 - £13.95 an hour
- Part-time
- Customer service
- Microsoft Office
- Travel
Quick apply
13d
Data Operations Executive
Alzheimer's Research UK —Cambridge
- £25,000 a year
- CRM software
- Customer service
- Salesforce
- Sick pay
1d
HR Officer
Churchgate Accountants —Bury St. Edmunds
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee assistance programme
IT Infrastructure Solutions Architect
Aveva —Cambridge
- Full-time
- Hybrid work
- Azure
- Engineering
- AWS
- Annual leave
Lead Buyer - New Product Development Sourcing (Huntingdon or Nottingham, UK)
Videojet —Huntingdon
- Full-time
- Oracle
- Engineering
- Bachelor's degree
- Annual leave
Quality Engineer Early Career Program
Hexcel Corporation —Duxford
- Full-time
- Microsoft Office
- Analysis skills
- Communication skills
Assistant Manager
QSRP-BurgerKing —Cambridge
- Up to £32,000 a year
- Hybrid work
- Quick service & fast food restaurant
- Leadership
- Employee discount
- Referral programme
14d
Construction QC Manager
Perini Management Services, Inc —Lakenheath
- Full-time
- Engineering
- Bachelor's degree
- Quality control
Engineering Shift Team Leader
Hexcel Corporation —Duxford
- Full-time
- Microsoft Word
- Microsoft Excel
- Management
Global Integrated Supply Chain Finance Manager
Hexcel Corporation —Duxford
- Full-time
- Management
- Microsoft Office
- Continuous improvement
Electrician
Hexcel Corporation —Duxford
- Full-time
- Engineering
- Maintenance
- Electrical Engineering
5d

I want to receive the latest job alerts for center operation in fordham

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

center operation jobs near fordham

IT Service Desk Analyst

Hexcel Corporation -
Duxford

Apply Now

Job details

Full-time
14 days ago

Qualifications

ITIL Certification
Customer service
Windows
Analysis skills
CompTIA Network+
IT support
IT
Communication skills
Active Directory
CompTIA A+

Full job description

With our strong investment in research and development and our culture of continuous improvement, Hexcel is the industry leader in the manufacturing of advance composite materials, including carbon fiber, woven reinforcements, resins, prepregs, honeycombs and additive manufactured parts. We invite you to join the Hexcel team at various manufacturing sites, sales offices and R&D centers around the globe. Become a part of the “strength within.”

Are you a tech-savvy problem solver who thrives on delivering exceptional customer support? Do you enjoy being the go-to person who keeps people connected, productive and empowered? Hexcel is looking for a motivated and customer-focused IT Service Desk Analyst to join our high-performing IT Service team in Duxford, UK. This is an exciting opportunity to work in a fast-paced manufacturing environment where no two days are the same. You'll play a vital role in supporting business-critical technology, resolving technical challenges and ensuring our users receive a first-class IT experience.

Key Responsibilities

Deliver first-line and second-line IT support services, ensuring incidents and service requests are resolved efficiently and within agreed Service Level Agreements (SLAs).

Serve as a primary point of contact for end users, providing exceptional customer service while diagnosing, troubleshooting and resolving hardware, software, network, connectivity, printing and access-related issues.

Monitor, prioritise and manage tickets within the Service Management platform, ensuring timely updates, clear communication and appropriate escalation to specialist support teams when required.

Perform installation, configuration, deployment and lifecycle support of desktop and laptop computers, peripherals, mobile devices and standard business applications in accordance with company standards.

Administer user accounts, security groups, email accounts and system access in accordance with corporate security policies, established IT procedures and access management controls.

Execute routine operational and maintenance activities, including scheduled system checks, backup verification, software updates and other infrastructure support tasks.

Collaborate with global IT teams to identify root causes, contribute to problem resolution efforts and enhance overall IT service delivery.

Maintain accurate technical documentation, knowledge base articles and support records to promote consistency, compliance and knowledge sharing across the organisation.

Support employee onboarding, offboarding and workplace technology initiatives, ensuring users have the equipment, systems access and technical support required to perform their roles effectively.

Contribute to the continuous improvement of Service Desk operations by identifying recurring issues, recommending process enhancements and helping drive operational excellence and customer service standards.

What We're Looking For

Combination of education and professional experience in Information Technology or a related field, supported by a Degree, Diploma or recognized industry certification.

Proven experience providing IT support within a fast-paced Service Desk, Help Desk or End User Computing environment, ideally within an SME, manufacturing, engineering or global enterprise setting.

Strong technical knowledge of Microsoft Windows operating systems, Microsoft 365 applications, desktop hardware and common enterprise technologies, including experience supporting hybrid workplaces, mobile devices and remote users.

Demonstrated ability to troubleshoot and resolve hardware, software, connectivity, printing and account-access issues using a structured, analytical and methodical approach.

Experience working with IT Service Management (ITSM) tools and ticketing systems, including incident, request, escalation and service delivery processes.

Good understanding of Active Directory, user account administration, permissions management and email administration within a corporate environment.

Excellent customer service, verbal and written communication skills, with the ability to explain technical concepts clearly to non-technical users and support colleagues across different time zones.

Strong analytical and problem-solving skills, with a proactive approach to identifying root causes and implementing effective solutions.

Proven ability to prioritise competing demands, manage multiple support requests, work independently and maintain attention to detail in a fast-paced environment.

A collaborative team player with a positive, professional and service-oriented attitude; industry certifications such as CompTIA A+, Network+, ITIL Foundation, Microsoft certifications or equivalent would be advantageous.

We are committed to providing a professional, engaging, and transparent recruitment experience that allows candidates to fully demonstrate their technical expertise, knowledge capability, and experience:

Stage 1: Recruiter Pre-Screen Interview (Microsoft Teams)
Stage 2: 1 st Stage Interview ( In Person )
Final Stage: Technical Interview & Q&A ( Microsoft Teams )

Candidates must be eligible to work in the country where the position is based. Hexcel (NYSE: HXL) is a global leader in advanced composites technology, a leading producer of carbon fiber, and the world leader in honeycomb manufacturing for the commercial aerospace industry.

Apply Now

Refine Your Search

center operation jobs in fordham

IT Service Desk Analyst

Maintenance Manager - Central Buildings

Supply Chain Coordinator

Data Operations Officer

UK-BC Service Trainee - Lakenheath (PT30) Req #2266

Data Operations Executive

HR Officer

IT Infrastructure Solutions Architect

Lead Buyer - New Product Development Sourcing (Huntingdon or Nottingham, UK)

Quality Engineer Early Career Program

Assistant Manager

Construction QC Manager

Engineering Shift Team Leader

Global Integrated Supply Chain Finance Manager

Electrician

I want to receive the latest job alerts for center operation in fordham

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected