Fundraising & philanthropy occupations Work, Jobs in Fordingbridge, Ham (with Salaries)

Air Ambulance SUPPORTER AND DONATIONS OFFICER, Wimborne, Dorset
Dorset and Somerset Air Ambulance —Wimborne
- £27,000 - £28,000 a year
- Part-time
- CRM software
- Customer service
- English
- Health & wellbeing programme
- Sick pay
Quick apply
14d
Philanthropy Officer
RNLI —Poole
- £35,853 - £42,181 a year
- Full-time
- Hybrid work
- Travel
- Communication skills
- Annual leave
4d
Community & Corporate Fundraiser – Hampshire house.
Honeypot children's charity —Hythe West and Langdown
- £38,000 - £40,000 a year
- Full-time
- Hybrid work
- In-person
- Communication skills
12d
Field Sales Executive
Charity Link —Ringwood
- £26,400 - £55,000 a year
- Full-time
- Sales
- Communication skills
- Annual leave
- Employee discount
Quick apply
Charities Team Administrator
Hampshire Hospitals NHS Foundation Trust —Winchester
- £25,760 - £27,476 a year
- Part-time
- Hospice
- School
7d
Heartbeat Database Administrator
Heartbeat —Southampton
- £15 an hour
- Part-time
- CRM software
- Customer service
- Computer literacy
- Free parking
- Annual leave
Quick apply
6d
Face-to-Face Fundraisers Level 1, Dorset
RNLI —Poole
- £13.45 an hour
- Weekend availability
- Sales
- Communication skills
Face to Face Fundraiser
Local Hospice Lottery —Bournemouth
- £26,221.74 a year
- Full-time
- Hospice
- Annual leave
- Employee assistance programme
Quick apply
Door to Door Sales Executive
Charity Link —Salisbury
- £26,400 - £55,000 a year
- Full-time
- Sales
- Communication skills
- Employee discount
- Referral programme
Quick apply
Self-Employed Face to Face Fundraiser
Local Hospice Lottery —Bournemouth
- £30 - £55 an hour
- Full-time
Quick apply
Community Champion Volunteer - Southampton, Hampshire
British Heart Foundation —Southampton
- IT
- Leadership
- Communication skills
Marketing Executive
RNLI —Poole
- Full-time
- Hybrid work
- Communication skills
22h
Face-to-Face Fundraisers Level 1, Isle of Wight
RNLI —Cowes
- £13.45 an hour
- Weekend availability
- Sales
- Travel
- Communication skills
Field Sales Representative Southampton
Trinity Group —Southampton
- £26,000 - £44,000 a year
- Sales
- No experience needed
- Communication skills
Community Champion Volunteer - Winchester, Hampshire
British Heart Foundation —Winchester
- IT
- Leadership
- Communication skills
HELP Appeal Charity Volunteer Collector Warminster Area
HELP Appeal —Warminster
- £1 - £2 a year
- CRM software
- Marketing
Quick apply
6d
Community Stock Generation Volunteer
British Heart Foundation —Bournemouth
- Employee discount
Community Stock Generation Volunteer (Homestore)
British Heart Foundation —Southampton
- Employee discount

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Air Ambulance SUPPORTER AND DONATIONS OFFICER, Wimborne, Dorset

Dorset and Somerset Air Ambulance
Wimborne

Quick apply

Job details

Permanent | Part-time | Full-time
£27,000 - £28,000 a year
14 days ago

Benefits

Health & wellbeing programme
Company pension
Sick pay
On-site parking

Qualifications

CRM software
Driving Licence
Customer service
GCSE
English
Microsoft Office
Administrative experience
Fundraising
Organisational skills
IT
Communication skills
Time management
Office experience

Full job description

Supporter and Donations Officer – Air Ambulance Charity Reports to: Lottery and Regular Giving Manager

Location: Dorset (Wimborne)

Hours: Full-time/Part-time (min 22.5 hours per week) to 37.5 hours per week

Salary: circa £28,000 (FTE)

About the Charity

Dorset and Somerset Air Ambulance provides relief from sickness and injury for the people of Dorset and Somerset, by the provision of an air ambulance service, with an air and road delivered critical care capability, providing critical care where it is needed most.

Role Purpose

The Supporter and Donations Officer plays a vital role in maintaining and enhancing relationships with supporters and lottery participants of the Air Ambulance Charity. The role ensures excellent donor care, efficient donation processing and supports the growth of the charity’s lottery and regular giving programs. This is a key position in delivering an excellent supporter experience that encourages long-term engagement and sustainable income for our life-saving service.

Key Responsibilities:Supporter care & Communications

· Serve as a primary point of contact for supporters, providing outstanding customer service via phone, email, and post.

· Respond to enquiries related to donations, lottery participation, and general fundraising queries promptly and professionally.

Donation & Lottery Administration

· Accurately process member data, direct debit, standing orders and lottery entries.

· Maintain and update supporter data on the charity's database, ensuring compliance with data protection legislation (GDPR).

· Support the weekly draw process for the charity lottery, including data preparation, winner notifications, and prize dispatch.

Data Management & Reporting

· Ensure supporter records are accurate and up to date, enabling effective communications and campaign tracking.

Campaign & Fundraising Support

· Assist with the delivery of lottery and fundraising campaigns, appeals, and stewardship initiatives.

· Support events and donor engagement activities where appropriate (in-person or virtual).

Person Specification:Essential:

· Excellent interpersonal and communication skills both written and verbal.

· Strong administrative and organisational skills with great attention to detail.

· Customer service experience, ideally in a charity or fundraising environment.

· Comfortable working with databases or CRM systems.

· Ability to handle sensitive information with discretion and integrity.

· Proactive, positive attitude, and a genuine interest in charitable work.

· Comfortable working in a small office environment.

Desirable:

· Experience working in a lottery, supporter engagement or income-processing role (ideally involving direct debit processing).

· Understanding of data protection regulations (e.g., GDPR) and charity fundraising regulations.

· Passion for the work of air ambulance or emergency response charities.

Experience:

· Previous experience of working in administrative role in a fast-paced office environment.

· Minimum of 2 years’ experience of working in a people focussed engagement role

· Experience in customer service and handling queries.

Education:

· English and Maths GCSE’s Grade 5/C or above, or equivalent

Working Conditions:

· Office-based role.

· Occasional travel to charity fundraising events or meetings.

· Full-Time or Part-Time Options.

We offer flexibility in this role, with options for full-time or part-time employment.

Full-Time: (37.5 hours per week, Monday to Friday)

Part-Time: (Minimum 22.5 hours per week, with flexible options available)

Please indicate your preference for full-time or part-time work in your application. We are open to discussing how this role can be tailored to meet your availability while ensuring the effective achievement of our organisational goals.

Why Join Us?

Working for our Air Ambulance Charity means being part of a dedicated and compassionate team committed to saving lives every day. Your role will directly support the ongoing funding and growth of this vital service. We offer a supportive work environment, opportunities for personal development, and the chance to make a real difference in your community.

Job Types: Full-time, Part-time, Permanent

Pay: £27,000.00-£28,000.00 per year

Benefits:

Company pension
Health & wellbeing programme
On-site parking
Sick pay

Education:

GCSE or equivalent (required)

Experience:

Office: 2 years (required)
Customer service: 2 years (required)

Licence/Certification:

Driving Licence (required)

Work Location: In person

Quick apply

Refine Your Search

fundraising & philanthropy occupations jobs in fordingbridge, ham

Air Ambulance SUPPORTER AND DONATIONS OFFICER, Wimborne, Dorset

Philanthropy Officer

Community & Corporate Fundraiser – Hampshire house.

Field Sales Executive

Charities Team Administrator

Heartbeat Database Administrator

Face-to-Face Fundraisers Level 1, Dorset

Face to Face Fundraiser

Door to Door Sales Executive

Self-Employed Face to Face Fundraiser

Community Champion Volunteer - Southampton, Hampshire

Marketing Executive

Face-to-Face Fundraisers Level 1, Isle of Wight

Field Sales Representative Southampton

Community Champion Volunteer - Winchester, Hampshire

HELP Appeal Charity Volunteer Collector Warminster Area

Community Stock Generation Volunteer

Community Stock Generation Volunteer (Homestore)

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