Customer service manager Work, Jobs in Forest Gate, Gtl (with Salaries)

Guest Service Manager
Holiday Inn Express Royal Docks —London
- Maintenance
- Hotel
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
10d
Zara Covent Garden Customer Experience Manager
INDITEX —London
- Weekend availability
- Sales
- Contracts
- Leadership
Quick apply
22h
Train Service Manager
c2c Railways —Upminster
- £58,332 - £64,814 a year
- Full-time
- English
Quick apply
6h
Coffee Operations Manager
Farmer J —London
- £55,000 - £60,000 a year
- Full-time
- IT
- Employee assistance programme
- Employee discount
Quick apply
11d
Senior Customer Success Manager
Insurity —London
- £48,000 - £88,000 a year
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Data analysis skills
- Annual leave
- Referral programme
Quick apply
Customer Experience Team Leader
SwiftSwitch —London
- £35,000 - £40,000 a year
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Gym membership
Quick apply
Duty Operations Manager
Science Museum Group —London
- £39,884 a year
- Full-time
- School
- Annual leave
- Employee assistance programme
14d
Customer Experience Manager
Gaia —London
- £38,000 - £45,000 a year
- Full-time
- Hybrid work
- Salesforce
- Analysis skills
- Financial services
Quick apply
Customer Success Manager
Insurity —London
- £39,000 - £77,000 a year
- Microsoft Powerpoint
- Data analysis skills
- English
- Annual leave
- Referral programme
Quick apply
9d
Senior Account Manager Client Service - Remote
Optum —London
- Full-time
- Remote
- CRM software
- Salesforce
- Microsoft Office
2d
Head Of Customer Experience
Five Guys UK —London
- Up to £70,000 a year
- Hospitality
- Customer service
- Leadership
- Employee discount
Head of Customer Experience
Curriculum Solutions —London
- £150 - £180 a day
- Part-time
- Remote
- CRM software
- Management
- English
- Work from home
Quick apply
2d
Store Manager - Stratford City
Ernest Jones —Stratford
- Full-time
- Employee discount
General Manager - Samsung Experience Store
Partner Retail Services —London
- From £55,000 a year
- Full-time
- Management
- Retail management
- Leadership
- Employee discount
Quick apply
Operations Manager - Lefties Lakeside NEW OPENING
INDITEX —Grays
- Full-time
- Employee discount
Quick apply
Customer Experience Manager
BidvestNoonan —London
- £42,000 a year
- Full-time
Quick apply
Head of Retail for the South (UK)
Lovisa —London
- Hybrid work
- Continuous improvement
- Organisational skills
- Leadership
Quick apply
Head of Client Services
GetAgent —London
- £80,000 - £90,000 a year
- Hybrid work
- Travel
- Leadership
10d
Customer Support Lead
Legl —London
- Hybrid work
- AI
3d
Customer Success Manager
Emburse —London
- £63,000 - £70,000 a year
- Full-time
- Spanish
- Analysis skills
- Bachelor's degree
14d

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customer service manager jobs near forest gate, gtl

Guest Service Manager

Holiday Inn Express Royal Docks
London

Quick apply

Job details

10 days ago

Benefits

Employee assistance programme
Employee discount
Life insurance
Referral programme
On-site parking

Qualifications

Maintenance
Communication skills

Full job description

JOIN US

At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey...

OUR HOTEL

This modern hotel is in London Docklands, 0.1 mi from Canning Town Station, a 20-minute drive from the O2 Arena and a 10-minute drive from the ExCel Exhibition Center. It has large air-conditioned rooms with power showers. The colorful rooms feature work desks and a TV with Freeview channels. Rooms also have hairdryers, tea/coffee facilities and telephones. The Holiday Inn Express Royal Docks has secure on-site car parking and a 24-hour front desk. The on-site bar offers a selection of cold and hot beverages; a free breakfast is served daily. Guests can also make use of the business facilities on site. The Holiday Inn Express Royal Docks is outside London's congestion zone. London City Airport is 2 mi from the hotel, and Canary Wharf is a 10-minute drive away or 2 stops on the underground.

OUR BENEFITS

You will have access to a benefits package we believe truly works for our people

Discounted hotel room rates for you and your friends & family
An additional day's leave for your birthday
Course Sponsorship
30% F&B discount at RBH hotels
Refer a Friend scheme (earn £250 for each referral up to 5 referrals)
Flexible working arrangements
Wagestream - choose how and when you get paid
Life Insurance
Employee Assistance Programme
Social and wellness events and activities all year round
Free meals on duty saving you over £1000 per year

And much much more!

A DAY IN THE LIFE OF A GUEST SERVICE ASSISTANT AT OUR HOTEL

What you'll be doing...

Lead the front desk team with a friendly, proactive vibe, making every guest feel welcome and taken care of from the moment they step in.
Keep front desk operations flowing smoothly, managing everything from busy check-ins to late check-outs with ease.
Be the go-to for front desk agents, offering guidance, training, and support to ensure high standards and a positive atmosphere.
Tackle guest inquiries, special requests, and occasional challenges with confidence, turning every interaction into a great experience.
Coordinate with housekeeping and maintenance to manage room availability and ensure every guest need is met.
Oversee reservations, check-ins, and billing accuracy, keeping guest accounts error-free and organised.
Pitch in with shift planning and scheduling to keep the front desk fully prepped and ready to roll.
Maintain a welcoming and polished front desk area, setting the stage for a memorable guest experience.

WHAT WE NEED FROM YOU

A welcoming personality who loves connecting with people and making their day brighter.
Strong communication skills, comfortable chatting with guests and coordinating with team members.
Sharp attention to detail, especially when it comes to handling guest needs and reservations.
A problem-solver who can think on their feet, handling any situation with a positive attitude.
Team spirit, ready to jump in wherever needed to keep things flowing smoothly.
High energy and adaptability, thriving in a fast-paced environment where no two days are the same.

EQUAL OPPORTUNITIES

RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact .

INDFOH

Quick apply

Refine Your Search

customer service manager jobs in forest gate, gtl

Guest Service Manager

Zara Covent Garden Customer Experience Manager

Train Service Manager

Coffee Operations Manager

Senior Customer Success Manager

Customer Experience Team Leader

Duty Operations Manager

Customer Experience Manager

Customer Success Manager

Senior Account Manager Client Service - Remote

Head Of Customer Experience

Head of Customer Experience

Store Manager - Stratford City

General Manager - Samsung Experience Store

Operations Manager - Lefties Lakeside NEW OPENING

Customer Experience Manager

Head of Retail for the South (UK)

Head of Client Services

Customer Support Lead

Customer Success Manager

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