Hotel & accommodations concierges Work, Jobs in Forest Hill, Gtl (with Salaries)

Night Concierge
Covent Garden Hotel - Concierge —London
- £14.50 - £15.50 an hour
- Full-time
- Bar
- Hotel
- Language training provided
- Employee discount
Quick apply
Night Concierge - London, SE16
Encore —London
- £29,500 a year
- Night shift
- Customer service
- Communication skills
- Annual leave
- Employee discount
Quick apply
Night Concierge
Portico Corporate Reception Management —London
- £35,334 a year
- Full-time
- Hotel
- Annual leave
- Life insurance
Quick apply
Night Concierge - London, SE1
Encore —London
- £29,000 a year
- Night shift
- Customer service
- Communication skills
- Annual leave
- Employee discount
Quick apply
Day Residential Concierge - The Helios, Television Centre Residential, London
Savills Management Resources —London
- £33.50 an hour
- 12 hour shift
- Front desk
- Computer skills
- Guest services
17h
Concierge Officer
Pinnacle Group —Bromley-by-Bow
- £29,000 - £29,741 a year
- Full-time
- English
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Concierge (Casual Hours)
Chelsea Bridge Wharf RTM Company Limited —London
- £16 - £17 an hour
- Part-time
- Customer service
- Communication skills
Quick apply
Day Concierge - Luxury residential
POD Management Ltd —London
- £33,000 a year
- Full-time
- Bilingual
- Hospitality
- Customer service
- Health & wellbeing programme
- Employee discount
Quick apply
Concierge
Hilton —London
- £13.27 an hour
- Full-time
- Hotel
- Employee stock purchase plan
- Annual leave
8d
Night Concierge
urbanest —London
- £32,010 a year
- 12 hour shift
- Customer service
- IT
- Employee assistance programme
- Employee discount
Quick apply
Night Concierge
Rendall & Rittner —London
- £29,000 - £30,000 a year
- Full-time
- Hospitality
- Hotel
- Employee assistance programme
- Employee discount
Day Concierge (Maternity Cover) - London, SE1
Encore —London
- £31,065 a year
- Full-time
- Guest services
- Communication skills
- Annual leave
- Employee discount
Quick apply
4d
Night Concierge - Greenwich, London, SE10
Encore —London
- £30,000 a year
- Night shift
- Guest services
- Communication skills
- Annual leave
- Employee discount
Quick apply
5d
Night Concierge
Rhodium RH-45- —London
- Full-time
- Customer service
- English
- Communication skills
Quick apply
10d
Casual Spa Concierge
Mandarin Oriental Hyde Park —London
- Temporary
- Hotel
- Front desk
- IT
Concierge
PPHE Hotel Group —London
- £13.98 an hour
- English
- Hotel
- Communication skills
- Employee discount
- Referral programme
Quick apply
Night Concierge
Lee Baron —West London
- 12 hour shift
- Microsoft Word
- Computer literacy
- English
Quick apply
14d
Residential Concierge
Battersea Academy for Skills & Employment —London
- £15.25 an hour
- Overtime
- Customer service
- Computer literacy
- English
- Annual leave
- Employee assistance programme
Quick apply
17h
Door Person
The May Fair Hotel —London
- Part-time
- Hotel
- Communication skills
- Referral programme
Quick apply
Day Door Person
Rhodium RH-45- —London
- Full-time
- English
- Front desk
- Guest services
Quick apply
10d

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Night Concierge

Covent Garden Hotel - Concierge -
London

Quick apply

Job details

Full-time
£14.50 - £15.50 an hour

Benefits

Cycle to work scheme
Season ticket loan
Language training provided
Discounted gym membership
Employee discount
Paid volunteer time
Referral programme

Qualifications

Guest check-in and check-out
Guest relations
Guest services telephone call handling

Full job description

Join our vibrant team at Covent Garden Hotel as a Night Concierge, where every night brings new opportunities to exceed guest expectations and make their stay truly memorable. As part of the renowned Firmdale Hotels family, we pride ourselves on providing exceptional service in the heart of London.

As a Night Concierge, you'll play a pivotal role in ensuring the smooth operation of our concierge desk during evening hours. From warmly welcoming guests to assisting with luggage and facilitating seamless check-ins and check-outs, you'll be the reassuring presence that ensures our guests feel attended to and cared for throughout their stay.

Responsibilities:

Manage the concierge desk independently during evening shifts, maintaining the highest standards of service excellence.
Greet and assist guests upon arrival, providing personalised attention and anticipating their needs.
Handle incoming calls efficiently and courteously, providing information and assistance as required.
Assist guests with luggage, ensuring their belongings are safely transported to their rooms.
Respond promptly to guest requests and inquiries, demonstrating a proactive and accommodating attitude.
Collaborate closely with other team members to ensure a cohesive and supportive work environment.
Uphold the hotel's standards of presentation and professionalism at all times, embodying warmth and attention to detail.
Maintain a thorough knowledge of hotel facilities, services, and local attractions to enhance the guest experience.
Adhere to security procedures and protocols to ensure the safety and well-being of guests and colleagues.

What you Need:

A genuine passion for delivering exceptional customer service and creating memorable guest experiences.
Strong teamwork skills, with a willingness to collaborate and support colleagues.
Impeccable personal presentation and a warm, engaging demeanour.
Attention to detail and a proactive approach to problem solving.
Enthusiasm for working in a dynamic hospitality environment, with a flexible attitude towards shift patterns.
Previous experience in a similar role or hospitality setting is advantageous but not essential.

What We Offer:

Competitive hourly rate of £14.50 - £15.50 inclusive of service charge.
Access to Wagestream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching.
Health cash plan (including contributions towards dental, optical, alternative and complementary therapies)
Discounted cinema tickets, gym membership, travel, retailers and restaurants
Complimentary meals on shift
Referral bonus scheme for recommending top talent
Flexible scheduling without split shifts
Dry cleaning service for work attire and discounted personal dry cleaning
Enhanced holiday allowance based on length of service
Season ticket loan for convenient commuting
Ongoing training, professional development, and fully funded English lessons
Regular social events, team activities, and fitness sessions
Benefits like cycle to work scheme and annual long service awards
One allocated paid day per year for volunteering work
Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks
And much more!!

Why join Firmdale Hotels?

Firmdale Hotels is an international, award winning group of 11 luxury hotels and 10 bars and restaurants in London and New York. World renowned for their unique interiors and exceptional service, the hotels are trailblazers in hospitality and design.

We are delighted to have been recognised by the hospitality and travel industries for the great work our teams have achieved. To name a few of our recent awards and accolades:

Proud winners of The Times Best Places to Work for both 2024 and 2025
The Kings Award for Enterprise 2024 for outstanding contribution to International Trade
Manager of the Year – Helle Jensen – Cateys 2024
Food & Beverage Manager of the Year - Pedro Paulo - Hotel Cateys 2024
Hotel Chef of the Year Finalist - Jamie Atkinson - Hotel Cateys 2024
Haymarket Hotel & The Soho Hotel – One AA Rosette for Culinary Excellence and AA Breakfast Award 2025
Covent Garden Hotel – One AA Rosette for Culinary Excellence 2025
Dorset Square Hotel – AA Breakfast Award 2025
Ham Yard Hotel, Covent Garden Hotel and Haymarket Hotel – Two Michelin Keys 2024
Charlotte Street Hotel, The Soho Hotel, Knightsbridge Hotel and Number Sixteen Hotel – One Michelin Key 2024
Ham Yard Hotel - two AA Rosettes for Culinary Excellence, Ham Yard Bar & Restaurant, 2024 as well as an AA Breakfast Award
Dorset Square Hotel – One AA Rosette for Culinary Excellence, The Potting Shed, 2024
Warren Street Hotel - Travel & Leisure ‘IT List’ best hotels in the world
Whitby Hotel, Crosby Street and Warren Street - Michelin keys
Number Sixteen - Best Boutique Hotels in London, The Times, 2024.

You can see a full list of our awards and accolades here: https://www.firmdalehotels.com/b/awards-accolades/s/

If you are passionate about hospitality and delivering exceptional guest experiences, we would love to hear from you. Join Firmdale Hotels and be part of something extraordinary.

Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process.

In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

INDFOH

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Refine Your Search

hotel & accommodations concierges jobs in forest hill, gtl

Night Concierge

Night Concierge - London, SE16

Night Concierge

Night Concierge - London, SE1

Day Residential Concierge - The Helios, Television Centre Residential, London

Concierge Officer

Concierge (Casual Hours)

Day Concierge - Luxury residential

Concierge

Night Concierge

Night Concierge

Day Concierge (Maternity Cover) - London, SE1

Night Concierge - Greenwich, London, SE10

Night Concierge

Casual Spa Concierge

Concierge

Night Concierge

Residential Concierge

Door Person

Day Door Person

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