Planning lead Work, Jobs in Forest Hill, Gtl (with Salaries)

Client Engagement Manager
Monotype —London
- Full-time
- Analysis skills
- Travel
- Mentoring
Education Administrator – Timetabling and Exchanges
Imperial College London —South Kensington
- £41,005 - £45,616 a year
- Full-time
- Microsoft Office
- Administrative experience
- IT
3d
Executive Assistant
NAVEX —London
- £60,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Organisational skills
- Communication skills
Family Office Lead
R1CH.uk —Knightsbridge and Belgravia
- £85,000 - £135,000 a year
- Full-time
- Hybrid work
- Administrative experience
- Travel
- QuickBooks
- Free parking
- Work from home
Quick apply
6d
Education Engagement Practitioner
City of Westminster Council —Westminster
- £42,912 - £52,269 a year
- Temporary
- School
- Negotiation
6d
Student Experience and Success Insight Lead (50074985)
University of Westminster —London
- £47,732 - £52,867 a year
- Full-time
- University
4d
Customer Success Manager
Insurity —London
- £39,000 - £77,000 a year
- Microsoft Powerpoint
- Data analysis skills
- English
- Annual leave
- Referral programme
Quick apply
12d
Venue Operations Manager
Eden Group Operations Ltd —Greenwich
- From £35,000 a year
- Weekend availability
- Microsoft Office
- Master's degree
- Bachelor's degree
- Free parking
- Employee discount
Quick apply
12d
Programme Management Office (PMO) Lead
Carwow —London
- Full-time
- Hybrid work
- PMP
- IT
- Leadership
6d
Member Experience and Engagement Manager
LGBT Great —London
- Full-time
- Hybrid work
- Continuous improvement
- Human resources
- Time management
Quick apply
11d
EPR Change Support Officer
Lewisham and Greenwich NHS Trust —London
- £39,959 - £48,117 a year
- Full-time
- Patient care
- Communication skills
5d
Learning and Development Coordinator
Lumanity —London
- Management
- Organisational skills
- Communication skills
- Annual leave
Business Associate
Kyriba —London
- £40,300 - £51,100 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Master's degree
Programme Manager (Data)
BBC —London
- £95,000 - £125,000 a year
- Full-time
- Hybrid work
- Leadership
6d
Social Media Manager
French Connection —London
- £40,000 a year
- Full-time
- Social media management
- Project management
- No degree
- Employee discount
Quick apply
Operations Team Leader
Ministry of Justice —London
- £32,483 - £50,000 a year
- Full-time
- Microsoft Powerpoint
- Presentation skills
- Leadership
- Annual leave
- Employee discount
Student Admissions Manager (EDUCATIONAL CONSULTANT)
UK CAREERS —London
- £42,000 - £55,000 a year
- Full-time
- Sales
- Master's degree
- Bachelor's degree
Quick apply
Medical Education Delivery & Data Assistant (x3 vacancies)
ROYAL COLLEGE OF SURGEONS OF ENGLAND —London
- £29,250 a year
- Full-time
- No experience needed
- Administrative experience
- Annual leave
- Employee assistance programme
Leadership Support Assistant
Harvey Water Softeners —Woking
- £40,000 - £45,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Employee assistance programme
Quick apply
Head of Customer Strategy and Transformation Delivery
Bupa —London
- £110,000 a year
- Full-time
- No degree
- Communication skills
- Gym membership
- Life insurance
Quick apply
4d

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Client Engagement Manager

Monotype
London

Apply Now

Job details

Full-time

Qualifications

Analysis skills
Customer relationship management
Mentoring
Leadership

Full job description

London, UK

Are you our “TYPE”?

Named "One of the Most Innovative Companies in Design'' by Fast Company, Monotype brings brands to life through type and technology that consumers engage with every day. The company's rich legacy includes a library that can be traced back hundreds of years, featuring famed typefaces like Helvetica, Futura, Times New Roman and more. Monotype specializes in the design, development, licensing, and management of typefaces and font technologies for the world’s biggest global brands and individual creative professionals, offering a wide set of solutions that make it easier for them to do what they do best: design beautiful brand experiences.

Want to learn more about who we are, what we do, and how you can become part of our team of over 1,000 talented employees across the globe? Visit us at www.monotype.com.

The Client Engagement Manager serves as the primary post-sales delivery leader and client liaison. Partnering with a team of Operation Specialists, this role will align delivery with client expectations, help drive commercial outcomes and identify growth opportunities.

Reporting in to the Director, Services, the Client Engagement Manager will act as a strategic advisor to understand client needs, bridge sales and implementation with commercial responsibility. This role will be expected to travel within Europe/US from time to time.

This is a high-impact role at the heart of how Monotype delivers value to its clients. If you're someone who thrives at the intersection of strategy, delivery, and client relationships, and you want to do that work at a company with a genuinely unique creative legacy - we'd love to hear from you!

Key Responsibilities:

Delivery Leader: Lead and participate directly in client-facing work, including discovery interviews, compliance assessments, and font asset audits, ensuring high-quality execution across implementation engagements.

Commercial accountability: Own the financial health of your account portfolio, managing margin, scope changes, and change orders, while maintaining revenue forecast accuracy

Strategic partnership: Co-lead Quarterly Business Reviews (QBRs) with Sales, support account planning and coordinate executive engagement.

Delivery coordination: Oversee delivery across multiple customers and concurrent workstreams, manage escalations and ensure quality outcomes that align with internal SLAs

Sales bridge: Partner with Sales during pre-sale discovery and scoping, contribute to the development of Statements of Work (SOWs), and ensure that sold services are realistic and deliverable.

Growth and retention: Cultivate ongoing client relationships to uncover expansion opportunities, and collaborate with Sales to inform renewal strategies and support upsell discussions.

Skills/Experience:

Proven experience in client delivery, ideally in a professional services environment

Strong problem solving and analytical skills

Proven leadership experience, or mentoring experience

Demonstrated strength in client relationship management, including leading QBRs and navigating escalations

Experience coordinating multi‑workstream or multi‑pillar delivery, ensuring quality and on‑time execution

Excellent presentation skills, ability to present in front of internal and external stakeholders

Familiarity with creative services, brand identity workflows, or digital asset management is a plus. You'll be working at the intersection of design, technology, and enterprise brand.

Apply Now

Refine Your Search

planning lead jobs in forest hill, gtl

Client Engagement Manager

Education Administrator – Timetabling and Exchanges

Executive Assistant

Family Office Lead

Education Engagement Practitioner

Student Experience and Success Insight Lead (50074985)

Customer Success Manager

Venue Operations Manager

Programme Management Office (PMO) Lead

Member Experience and Engagement Manager

EPR Change Support Officer

Learning and Development Coordinator

Business Associate

Programme Manager (Data)

Social Media Manager

Operations Team Leader

Student Admissions Manager (EDUCATIONAL CONSULTANT)

Medical Education Delivery & Data Assistant (x3 vacancies)

Leadership Support Assistant

Head of Customer Strategy and Transformation Delivery

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