Customer service representative Work, Jobs in Formby, Eng (with Salaries)

Customer Service Representative
The Granite Group —Formby
- £25,877 - £27,515 a year
- Full-time
- Hybrid work
- Communication skills
- Flexible schedule
Quick apply
Customer Service Representative
William Hill —Southport
- £12.75 an hour
- Part-time
- Customer service
- Employee discount
Customer Service Representative
MSite —Liverpool
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Customer Banking Agent
Capita —Preston
- £27,032 - £30,032 a year
- Full-time
- Hybrid work
- Financial services
- Communication skills
- Banking
- Annual leave
- Work from home
Customer Services Assistant (CSA) (2 POSTS)
University of Liverpool —Liverpool
- £24,215 - £25,804 a year
- Part-time
- Hybrid work
- Hospitality
- Microsoft Outlook
- Customer service
8d
One Stop - Customer Service Assistant
One Stop —Southport
- £12.81 an hour
- Full-time
5d
Customer Service Advisor - 12 Month Fixed Term Contract
Olleco —Liverpool
- £27,497.64 a year
- Full-time
- Sales
- Customer service
- Communication skills
- Employee assistance programme
Quick apply
11d
Customer Service Advisor
EASIPAY MERCHANT SERVICES LTD —Blackpool
- £24,000 - £24,500 a year
- Full-time
- CRM software
- Customer service
- Microsoft Office
Quick apply
Customer Service Specialist
EMR Group —Warrington
- Full-time
- Microsoft Excel
- Microsoft Office
- IT
- Annual leave
Quick apply
Customer Service Representative - Full Time Evenings, Monday-Sunday: 15:00-23:00 (37.5 Hours)
QVC —Liverpool
- £13.81 an hour
- Full-time
- Customer service
- Computer skills
- Free parking
- Annual leave
Customer Service Advisor (FTC up to 12 Months)
CMA CGM —Liverpool
- Temporary
- Hybrid work
- Customer service
- Analysis skills
- Organisational skills
- Annual leave
- Employee assistance programme
Funded Customer Associate
The Progress Group —Liverpool
- £30,000 a year
- Hybrid work
- IT
11d
Customer Care Specialist
The Granite Group —Liverpool
- Up to £28,459 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Computer literacy
- Organisational skills
- Flexible schedule
Quick apply
10h
Customer Service Advisor
Pinnacle Group —Liverpool
- £26,227.50 a year
- Weekend availability
- Hybrid work
- Customer service
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Customer Support Specialist
H&T Pawnbrokers —Bootle
- From £12.75 an hour
- Full-time
- Hybrid work
- Customer service
- Financial services
- Communication skills
- Employee discount
5d
CSA (Customer Service Associate)
Essar Group —Maghull
- £12.71 an hour
- Part-time
- Sales
- Customer service
- In-person
Quick apply
6d
Funded Customer Associate
Flourish —Liverpool
- £30,000 a year
- Full-time
- Hybrid work
- English
- Business development
- Mentoring
- Annual leave
- Employee assistance programme
11d
Customer Support Coordinator
Boolean Inc. —Liverpool
- £2,350 - £3,100 a month
- Full-time
- Customer service
- Microsoft Office
- In-person
Quick apply
7d
Call Centre Agent
Jacobs Enforcement —Birkenhead
- £24,500 - £30,000 a year
- Overtime
- Sales
- Negotiation
- Time management
- Health & wellbeing programme
- Annual leave
Quick apply
16h
Customer Service Team Leader
Chemist4U —Skelmersdale
- Weekend availability
- Customer service
- Analysis skills
- Leadership
- Annual leave
- Employee discount

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Customer Service Representative

The Granite Group -
Formby

Quick apply

Job details

Full-time
£25,877 - £27,515 a year

Benefits

Flexible schedule

Qualifications

Communication skills

Full job description

Job Title: Customer Service Representative
Location: Formby
Salary: £25,877 - £27,515 plus up to £2,000 performance-related bonus
Working Hours: 37.5 hours per week, Monday to Friday 09:00am – 17:30pm, 1 in 3 Saturdays 09:00am – 12:30pm
An Exciting Opportunity to Kickstart Your Career in Insurance!
Are you ready to join an amazing team where every day brings a new challenge and opportunity to grow? This is more than just a job – it’s your chance to build a career, develop your skills, and be part of a high-energy, supportive environment that celebrates success. We’re looking for a Customer Service Representative to join our thriving inbound contact centre, specializing in insurance – and we want YOU to be part of our journey!

What You’ll Be Doing:

Crushing Your Goals & KPIs: Every day, you’ll have the chance to hit exciting targets and make a real impact on our team’s success. As you grow and improve, so will your salary!
Achieving Quality Excellence: Delivering fantastic service will be your superpower. You’ll shine in call audits and always strive to meet our high-quality standards.
Turning Complaints into Opportunities: Every complaint is an opportunity to WOW a customer. You’ll turn difficult situations around with your patience, empathy, and problem-solving skills.
Handling Policy Queries & Changes: You’ll be the go-to expert for customers seeking clarity or needing to make changes to their insurance policies.
Providing VIP Service to Every Customer: Whether helping a regular customer or someone facing a tough time, you’ll go above and beyond to make their experience amazing.
Being a Brand Ambassador: You’ll proudly represent our brand and values, creating an exceptional experience for everyone you interact with.

What We’re Looking For:

Motivation & Drive: You’re passionate about providing exceptional service, tackling challenges head-on, and continuously improving.
Strong Communication Skills: You’ll be on the phone and webchat – and you’re great at explaining things clearly and making customers feel heard and valued.
Empathy & Patience: You can handle tricky situations with grace and always put customers first, especially those who might need a little extra care.
Goal-Orientated: You love a challenge and take pride in hitting your targets and achieving your personal best.
Attention to Detail: Accuracy matters – and you’ve got an eye for it when it comes to managing insurance policies.

Why This Opportunity is So Exciting:

Career Growth with Pay Increases: Start with us and watch your career take off! With full training provided, you’ll gain valuable skills and experience that will set you up for long-term success. Plus, as your experience grows, so does your pay!
Join an Amazing Team: You won’t just be another employee – you’ll be part of a team that’s supportive, friendly, and always pushing each other to be better.
Endless Development Opportunities: We believe in continuous growth. As you master new skills and build your expertise, there’s always a chance to level up.
A Fun and Dynamic Environment: This isn’t your average job. With a positive, high-energy vibe, we make work enjoyable while achieving great things together.

Why You Should Apply:
This is not just a job; it’s an exciting opportunity to make an impact, develop professionally, and be part of something big. If you’re eager to grow, love helping others, and want to be part of a team that values YOU, this is the place for you. Don’t miss out on the chance to kickstart your career in the insurance industry with a company that’s all about growth, rewards, and success!
Ready to Take the Leap?
If you’re ready to make a real difference, hit new heights, and grow your career with us, we want to hear from you! Apply today and let’s make great things happen together.

Grow with Acorn

At Acorn Insurance, we’re proud of our Liverpool roots — and even prouder of how far we’ve come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we’ve grown into a national leader, now employing 1,700+ people across the UK and reached a milestone £750 million in total value of insurance policies written in 2024.

We’re growing fast, with new opportunities emerging every week. That growth is largely due to the values we share:

We run through walls for our customers and each other
We challenge the status quo
We succeed when we help those around us succeed
We decide quickly when the smart thing to do is use our judgement

Benefits:

A maximum of 35 days’ holiday (depending on role and tenure) including bank holidays, with additional buy/sell options
24/7 mental health support & free counselling available
Grow with us: Through career fairs, leadership programs, and learning on the go!
Flexible benefits, including early access to salary via our internal platform
Hybrid working options to support work-life balance and individual needs
Recognition awards, social events & more

Our Commitment to our colleague’s:
These aren’t just words — they’re the principles we live by. And we’re proud to back them up with real action, earning recognition and accreditation from leading organisations that share our commitment to people and growth:

Mindful Employer – championing mental health and wellbeing
Disability Confident Level 1 & 2 – creating accessible, inclusive opportunities
Menopause Friendly accredited – supporting every stage of life
️ Armed Forces Covenant signatory – honouring those who serve
️ Armed Forces Defence employer recognition scheme - Supporting those who serve
Great Places to Work 2024/25 – fostering an engaging and positive workplace culture
Best Place to Work for Development – proud to be investing in people’s future
‍• Best Place to Work for Women – breaking down barriers to women's career progression

If you’re looking for a company with a strong culture, real career progression, and a people-first approach — all rooted in the heart of Liverpool — Grow with Acorn.

A Few Things to Know Before You Apply

We’re really excited that you’re considering joining Acorn! To help everything go smoothly, here are a couple of things to keep in mind:

If your application is successful, we will commence relevant employment checks prior to you commencing employment with us. These will include a standard criminal record check and an insolvency register check.

 Visa Requirements

Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we’re not able to offer visa sponsorship.

 We’re Here to Support You

We’re committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process—or once you’re part of the team—just let us know. Whether it’s flexible hours, adapted equipment, or a bit of extra support, we’ll work with you to make sure you can do your best work.

Quick apply

Refine Your Search

customer service representative jobs in formby, eng

Customer Service Representative

Customer Service Representative

Customer Service Representative

Customer Banking Agent

Customer Services Assistant (CSA) (2 POSTS)

One Stop - Customer Service Assistant

Customer Service Advisor - 12 Month Fixed Term Contract

Customer Service Advisor

Customer Service Specialist

Customer Service Representative - Full Time Evenings, Monday-Sunday: 15:00-23:00 (37.5 Hours)

Customer Service Advisor (FTC up to 12 Months)

Funded Customer Associate

Customer Care Specialist

Customer Service Advisor

Customer Support Specialist

CSA (Customer Service Associate)

Funded Customer Associate

Customer Support Coordinator

Call Centre Agent

Customer Service Team Leader

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