client services occupations Work, Jobs in formby, msy (with Salaries)

Onboarding Team Member - PI (Southport)
Fletchers Solicitors —Southport
- £24,479 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Communication skills
- Sick pay
Quick apply
Client Project Coordinator
Parkingeye Limited —Coppull
- £24,879.84 a year
- Full-time
- Sales
- Customer service
- English
Quick apply
12d
Customer Escalations Officer
Perch Group —Blackpool
- £27,500 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Customer service
- Work from home
- Referral programme
Quick apply
5d
Client Services Specialist - Liverpool
Rapport —Liverpool
- £29,754 a year
- Full-time
- Computer literacy
- Communication skills
- Employee assistance programme
2d
Corporate Accounts Administrator
ADAPTABLE RECRUITMENT LTD —Liverpool
- £26,000 a year
- Monday to Friday
7h
Client Services Representative
Moneyfarm —Preston
- Full-time
- Hybrid work
- Customer service
- Organisational skills
- Communication skills
Quick apply
Customer Service coordinator/Administrator
Huktra (UK) Ltd —Widnes
- £25,697 - £30,000 a year
- Full-time
- Customer service
- Organisational skills
- IT
- Free parking
Quick apply
10d
Complaints Advisor
Community Gateway Association —Preston
- Up to £31,000 a year
- Full-time
- Customer service
- Organisational skills
- Communication skills
- Sick pay
5d
Customer Service Representative II
Bobrick Washroom Equipment LTD —Deeside
- Human resources
Quick apply
Trust Services Partner
NHSProfessionals —Warrington
- £26,000 a year
- Monday to Friday
- Customer service
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
3d
Customer Services Co-ordinator
Mast Group Limited —Warrington
- From £27,000 a year
- Full-time
- Microsoft Excel
- Customer service
- ERP systems
- Life insurance
- Sick pay
Quick apply
Customer Sites Coordinator
SunbeltRentals —Widnes
- Sales
- Customer service
- Computer literacy
- Annual leave
Quick apply
Complaint Handler Debt & Civil Litigation
DCBL —Runcorn
- £26,000 - £29,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- Free parking
- Employee assistance programme
Quick apply
Service Delivery Coordinator
TVS Supply Chain Solutions —Chorley
- Weekend availability
- Hybrid work
- Customer service
- Travel
- Communication skills
- Employee assistance programme
- Employee discount
11d
Client Services Executive
Canon —Warrington
- £31,650 - £34,450 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
- Free parking
- Employee discount
9d
Customer Service Coordinator
TVS Supply Chain Solutions —Chorley
- Weekend availability
- Customer service
- Travel
- Communication skills
11d
Customer Support Advisor / Administrator
Toyota Material Handling Nederland —Warrington
- Communication skills
- Time management
- Employee assistance programme
- Employee discount
9d
Customer Service Clerk
DHL —Skelmersdale
- £28,000 a year
- Customer service
- Microsoft Office
- Administrative experience
Customer Success Manager
Print Logic Reprographics ltd —Birkenhead
- £25,000 a year
- Part-time
- Management
- Customer service
- English
- Gym membership
Quick apply
6h
Office Administrator
International Connections Group —Blackpool
- £24,784 - £25,250 a year
- Full-time
- Customer service
- English
- Accounting
- Free parking
Quick apply
5d

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client services occupations jobs near formby, msy

Onboarding Team Member - PI (Southport)

Fletchers Solicitors -
Southport

Quick apply

Job details

Full-time
£24,479 a year

Benefits

Company pension
Company events
Sick pay

Qualifications

Customer service
Microsoft Office
Communication skills

Full job description

Onboarding Team Member - PI

Location: Southport

Salary: £24,479

Office attendance expectation: Initial period in the office for training, followed by hybrid working.

Working hours: 35 hours -Monday to Sunday 8:00-8:30pm on a rota basis and working 2-3 weekend days a month.

Fletchers Solicitors Ltd have a fantastic opportunity to join our growing Onboarding Team.

The successful candidate will ensure that our clients are continually at the heart of everything we do by being motivated and enthusiastic about providing excellent customer service. They will be responsible for onboarding clients by providing step by step support to the clients during the initial sign up process.

In return Fletchers can offer:

Competitive salary
35 hours working week
Bonus scheme (subject to targets being met)
35 days holiday a year including bank holidays and Christmas Closure, you also have an option to purchase up to 3 extra days holiday per year, until you long service award the 3 days after your 5th, 7th, and 9th full year of employment
Pension scheme with tax-efficient salary sacrifice option
Life Assurance Policy
Medicash policy to cover some Dental, optical and other medical expenses
Enhanced company sick pay
Enhanced Maternity, Paternity and IVF schemes
Flexible, agile working environment with a positive work-life balance
Varied calendar of funded company social events (check out Fletchers Group on LinkedIn)
Monthly voucher awards

Main Responsibilities for the role:

Communicating with clients daily, managing and developing relationships with clients via phone and email.
Developing and maintaining knowledge of claims process for Personal Injury Cases
Understanding and discussing our funding and insurance information.
Communicate with our legal team where necessary to progress cases.
Make amendments to our sign up/ forms where required.
Building rapport with clients ensuring all accurate information is taken and entered onto the Proclaim file management system.
Monitoring own task list making sure all enquiries are contacted daily to chase the client for instructions.
Any other ad-hoc duties as requested by your Team Leader or Head of Department

The ideal candidate will have:

Call Centre experience or customer facing experience.
A willingness to learn and develop.
Excellent verbal, written communication, and telephone skills.
Exceptional attention to detail
Team player
Microsoft Office
Exceptional customer service skills

We reserve the right to close this role before the date specified depending on the calibre and volume of candidates.

About Fletchers Group

Fletchers is a fast-growing, dynamic law firm specialising in personal injury and clinical negligence law, with outstanding rankings in both The Legal 500 and Chambers & Partners. Following several strategic acquisitions, weve evolved into the Fletchers Group, with ambitious plans for continued growth and innovation.

We work across England, with offices currently in Manchester, Liverpool, Leeds, Bolton, Southport, Newcastle, Reading, Birmingham, Northampton and Cambridge. We believe we offer our colleagues the best hybrid and flexible working practices, balancing working from home with time collaborating and socialising with colleagues in our modern offices.

We aspire to be the best place to work in the legal sector.

Our workplace culture is inclusive, informal, and supportive, with a strong focus on colleague wellbeing and happiness. We are proud to offer some of the best hybrid and flexible working arrangements in the industry because we understand that balance drives performance.

At Fletchers, we also value connection and collaboration. We create exciting opportunities for teams to come together and thrive. Whether youre starting your career or aiming for leadership, youll find a clear path to progress and development here from apprenticeships and professional qualifications to senior roles and Partnership.

We seek out a broad range of challenging, high-quality legal work, enabling our people to build meaningful and progressive careers. And we dont just talk about development we invest in it, with a significant proportion of our colleagues working towards relevant qualifications at any given time.

We reward those who help build our success and live our values. Our benefits package is designed to grow with you, offering real opportunities to share in our long-term strength. Our base pay and bonus structure is built to recognise and reward high performance.

Join us and be part of a law firm thats not only growing, but redefining what it means to work in legal services.

Fletchers Group is an inclusive employer with a diverse workforce: we welcome applications from any and all backgrounds. Were committed to providing a culture and environment where everyone can thrive, understanding and celebrating that no colleague is the same. Were proud of our work on the Disability Confident scheme, and we are signing up to other diversity standards to reflect our ethos.

Quick apply

Refine Your Search

client services occupations jobs in formby, msy

Onboarding Team Member - PI (Southport)

Client Project Coordinator

Customer Escalations Officer

Client Services Specialist - Liverpool

Corporate Accounts Administrator

Client Services Representative

Customer Service coordinator/Administrator

Complaints Advisor

Customer Service Representative II

Trust Services Partner

Customer Services Co-ordinator

Customer Sites Coordinator

Complaint Handler Debt & Civil Litigation

Service Delivery Coordinator

Client Services Executive

Customer Service Coordinator

Customer Support Advisor / Administrator

Customer Service Clerk

Customer Success Manager

Office Administrator

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