engagement agent Work, Jobs in formby, msy (with Salaries)

Customer Engagement Agent
Key Group —Preston
- Full-time
- Financial services
- Work from home
Head of Learning & Teaching - Liverpool Hope University / Lancaster
Malvern International Plc —Liverpool
- £48,000 - £52,000 a year
- Full-time
- Master's degree
- University
- In-person
- Life insurance
Quick apply
6d
Travel Consultant - Cleveleys
Hays Travel —Cleveleys
- Full-time
- Customer service
- IT
- Communication skills
- Employee discount
- Referral programme
Contact Centre Team Leader
ENWL —Preston
- £35,000 - £45,000 a year
- Customer service
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
13d
Conveyancing Assistant
Mallory Pryce —Liverpool
- Hybrid work
- Sales
- Organisational skills
Quick apply
Travel Consultant - St Annes
Hays Travel —Lytham St. Annes
- Full-time
- Customer service
- IT
- Communication skills
- Employee discount
- Referral programme
Sales Agent
The Granite Group —Liverpool
- £26,938 - £28,609 a year
- Full-time
- Hybrid work
- Sales
- Customer service
- Flexible schedule
Quick apply
Residential Conveyancer
Mallory Pryce —Blackpool
- £40,000 - £52,000 a year
- Hybrid work
- Organisational skills
Quick apply
Digital Workplace Consultant (12-month FTC)
Argent Energy —Ellesmere Port
- Full-time
- Hybrid work
- Bachelor's degree
- SharePoint
- Communication skills
- Free parking
- Employee assistance programme
Quick apply
Energy & Utilities Engineer
Vantive —Liverpool
- Project management
- Mechanical knowledge
Senior Mental Health Practitioner
Mersey Care NHS Foundation Trust —Warrington
- £39,959 - £48,117 a year
- Full-time
- Care plans
- Communication skills
6h
Residential Conveyancer - Hybrid
Mallory Pryce —Chorley
- Hybrid work
- Organisational skills
Quick apply
Senior Civil Site Engineer
MWHTreatment —Preston
- AutoCAD
Site Agent (Buildings Asset Maintenance)
AmcoGiffen —Warrington
- £45,000 - £55,000 a year
- Full-time
- Civil engineering
- Engineering
- Maintenance
- Life insurance
Quick apply
Senior Research Software Engineer
University of Liverpool —Liverpool
- £39,906 - £59,966 a year
- Full-time
- Hybrid work
- C++
- University
- Machine learning
4d
Senior AI Engineer (Python, React, Azure)
Synextra —Birchwood
- £75,000 - £95,000 a year
- Full-time
- Hybrid work
- Azure
- Computer Science
- System design
Quick apply
Marketing AI Operations Engineer
The Protein Works™ —Liverpool
- Full-time
- JavaScript
- APIs
- IT
Quick apply

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engagement agent jobs near formby, msy

Customer Engagement Agent

Key Group -
Preston

Apply Now

Job details

Full-time

Benefits

Work from home

Qualifications

Financial services

Full job description

We believe that helping people unlock a better retirement starts with helping everyone in our organisation unlock their true potential, and thrive.

To do that, we’re mindful of staying true to the values that make us who we are, and proud of what we do.

Key Group is one of the most exciting, forward-thinking brands in financial services, focused on helping people unlock a better retirement since 1998. Our mission is simple: To be the UK’s leading later life lending company.

The beginning of the Equity Release journey starts in our Customer Engagement team, where customers have the opportunity to discuss products available to them and to book an appointment with an Independent Financial Adviser. We are very fortunate that we have thousands of customers ready to engage with us online and over the telephone.

Our CET Agents offer a complete service to new and existing customers, taking inbound calls to ensure our proposition is promoted effectively. The team is proactive, making outbound calls in response to customer enquiries, qualifying referrals and booking appointments for Advisers as well as responding to enquiries from customers.

Role and Responsibilities:

Positive engagement with customers through inbound and outbound calls.
Establish customer need and qualify opportunities
Discuss services available and progress into appointments with Advisers.
Remaining compliant and ensuring call quality metrics are achieved

Desired Skills:

Excellent direct customer engagement via telephone.
Financial services or similar regulated working environment
Experience and ability to handle complex queries
A track record of exceeding targets, achieving and above average performance would be an advantage

Most of all we look for people who display and work around the core values of our business:

Ambitious – to break ground to help our customers enjoy a better retirement.
Supportive – relationships are key to everything we do.
Personal – going above and beyond to offer exceptional service.
Integrity – honest, true and transparent in all of our relationships.
Responsive – whatever the challenge we’ll deliver the right result.
Expert – experts in our field, our thirst for knowledge never stops

Work the following hours; 9am - 5:30pm (Monday to Friday) with one late shift per week 11:30am - 8pm. One day per week work from home.

Apply Now

Refine Your Search

engagement agent jobs in formby, msy

Customer Engagement Agent

Head of Learning & Teaching - Liverpool Hope University / Lancaster

Travel Consultant - Cleveleys

Contact Centre Team Leader

Conveyancing Assistant

Travel Consultant - St Annes

Sales Agent

Residential Conveyancer

Digital Workplace Consultant (12-month FTC)

Energy & Utilities Engineer

Senior Mental Health Practitioner

Residential Conveyancer - Hybrid

Senior Civil Site Engineer

Site Agent (Buildings Asset Maintenance)

Senior Research Software Engineer

Senior AI Engineer (Python, React, Azure)

Marketing AI Operations Engineer

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