It support engineer Work, Jobs in Formby, Msy (with Salaries)

IT Service Desk Engineer
Infinium IT Ltd —Preston
- £25,875 - £28,000 a year
- Full-time
- Windows
- IT
- In-person
- Free parking
- Annual leave
Quick apply
1d
Internal IT & AV Support Engineer
Byond Group UK —Birkenhead
- £30,000 - £35,000 a year
- Full-time
- Azure
- Customer service
- SharePoint
- Health & wellbeing programme
Quick apply
2d
Junior Deskside Support Engineer (Liverpool)
Investec —Liverpool
- Azure
- Customer service
- Computer networking
8d
IT Support Engineer
GWA Group —Warrington
- Full-time
- Azure
- Windows
- Driving
8d
1st Line Support IT Engineer
Evolve BG Ltd —Wigan
- £26,299 a year
- Monday to Friday
- Customer service
- IT
Quick apply
4d
IT Support Engineer
Hudson Hill Consulting —Wigan
- Up to £30,000 a year
- Full-time
- Azure
- Customer service
- Windows
- Free parking
- Health & wellbeing programme
Quick apply
NX CAD Support Engineer
BAE Systems —Warton
- From £51,772 a year
- CAD
- Continuous improvement
- Communication skills
10d
ICT Operations Technical Engineer
Countess of Chester Hospital NHS Foundation Trust —Chester
- £28,392 - £31,157 a year
- Full-time
- Microsoft Office
- Organisational skills
- SharePoint
4d
Deskside Support Engineer (Liverpool)
Investec —Liverpool
- Azure
- Microsoft Office
- Continuous improvement
IT Field Service Engineer
Eurofins UK Forensic Services —Birchwood
- Full-time
- Customer service
- Driving
- Travel
- Free parking
- Annual leave
Quick apply
Apprentice EUC Engineer
SunbeltRentals —Birchwood
- £17,343.75 a year
- Travel
- Mentoring
- IT
Quick apply
8d
Schools ICT Engineer
Agilisys —St Helens
- Monday to Friday
- Customer service
- Windows
- In-person
- Annual leave
- Employee discount
Quick apply
12d
Service Improvement Technician
Love2shop —Liverpool
- Full-time
- Hybrid work
- Continuous improvement
- Travel
- Organisational skills
- Employee discount
Quick apply
Applications Engineer for Strategic Accounts
Schneider Electric —Warrington
- Full-time
- Hybrid work
- English
- HVAC
- Annual leave

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Internal IT & AV Support Engineer
Byond Group UK —Birkenhead
Assist with AV service desk and support activities for external customers. Internal IT will form a key part of the role, alongside supporting our AV service…
£30,000 - £35,000 a year
Quick apply
2d
IT Customer Experience Support Analyst
Anaplan —Manchester
Candidates must have experience working in modern technology organizations capable of meeting the demanding needs of high-caliber engineers, field sales,…
Quick apply
9d

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IT Service Desk Engineer

Infinium IT Ltd -
Preston

Quick apply

Job details

Full-time
£25,875 - £28,000 a year
1 day ago

Benefits

Free parking
Annual leave

Qualifications

Microsoft Windows Server
Windows
IT support
IT
Communication skills
Active Directory
Help desk

Full job description

Role Details

Due to a truly exciting period of growth we are looking to recruit an enthusiastic and experienced Service Desk Agent, to join our team, based out of our Preston Head office

Location: Preston, Head Office

Salary: £25,875 - £28,000 (subject to experience)

Hours: 40 hours working 5 days out of 7

The Role:

We have an exciting opportunity for a Service Desk Agent to join our friendly and supportive Service Desk Team, and work within the core of our business. As the first point of contact with clients and customers you will provide a highly professional and responsive service to all callers. Dispatching calls and e-mails to engineers accurately within a timely manner whilst updating and amending information as changes occur.

A quote from a member of our Service Desk Team
“The team immediately made me feel welcome, it’s a friendly and supportive place to work, and since joining I have learnt so much. The role is challenging, with opportunities to learn new systems and technologies and progression routes within the company”.

The comprehensive package and benefits offered at Infinium includes.

Competitive salary from £25,875 up to £28,000
Competitive annual leave allowance with additional days accrued with length of service.
Extensive training and development opportunities with internal progression available.
Free home internet or Sim card, Wellbeing package including discounted gym, support towards optical and dental treatment and others, Paid Company Sick leave, Free parking, and regular team social events to name but a few.

As a Service Desk Agent your duties will include:

Provide excellent customer support responding to incidents & requests via telephone and the company ticketing system.
Create and handle service desk tickets through to escalation or resolution in line with SLAs and thresholds.
Telephony call workflow, ensuring calls are answered and routed efficiently.
Undertake scheduled daily tasks.
Check monitoring systems for incidents and warning, action or escalate as required.
Communicate to customers, the team and business when changes in process or customers occur.

To be successful in your application of Service Desk Agent you should be able to demonstrate:

Adaptive communication skills to best support customer needs
An ability to communicate clearly and effectively on multiple channels.
The Ability to work well as part of a team and build effective relationships.
Time and task management skills
An ability to liaise with technical experts.

Required skills, knowledge, experience and/or Qualifications include:

Good clear telephony manner – (Essential)
Use of incident or ticket management systems – (Essential)
Good written communication skills – (Essential)
Desktop IT knowledge – (Desirable)

Pay: £25,875.00-£28,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

it support engineer jobs in formby, msy

IT Service Desk Engineer

Internal IT & AV Support Engineer

Junior Deskside Support Engineer (Liverpool)

IT Support Engineer

1st Line Support IT Engineer

IT Support Engineer

NX CAD Support Engineer

ICT Operations Technical Engineer

Deskside Support Engineer (Liverpool)

IT Field Service Engineer

Apprentice EUC Engineer

Schools ICT Engineer

Service Improvement Technician

Applications Engineer for Strategic Accounts

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