Information technology managers Work, Jobs in Four Ashes, Sts (with Salaries)

Customer Helpdesk Manager
Trades 247 —Darlaston
- £37,500 a year
- Full-time
- Team management
- In-person
- Free parking
- Annual leave
Quick apply
Systems and IT Manager
The Wolverhampton Grand Theatre (1982) Ltd —Wolverhampton
- £30,000 - £40,000 a year
- Full-time
- Analysis skills
- Continuous improvement
- Organisational skills
- Employee discount
Quick apply
Service Desk Team Leader
Node4 —Stafford
- Hybrid work
- Analysis skills
- Supervising experience
- Continuous improvement
- Employee assistance programme
IT Service Desk Manager
Lookers —Stoke-on-Trent
- Continuous improvement
- Training & development
- Leadership
- Annual leave
Quick apply
9d
Senior Procurement Manager - IT Products & Services
DPD Group UK —Birmingham
- £82,500 a year
- Full-time
- Microsoft Powerpoint
- Continuous improvement
- Travel
- Free parking
Quick apply
IT Support Manager
Gtsuk Solutions —Birmingham
- £68,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Life insurance
- Sick pay
Quick apply
6d
Senior Service Transition Manager
OneAdvanced —Birmingham
- Hybrid work
- Employee assistance programme
- Bereavement leave
SAP Service Delivery Manager
JCB —Rocester
- Full-time
- Manufacturing
- Gym membership
Infrastructure and Operations Senior Manager
Artifex Interior Systems Limited —Birmingham
- Full-time
- Continuous improvement
- Communication skills
Quick apply
Change Control Manager
West Midlands Combined Authority —Birmingham
- £61,497 - £68,945 a year
- Part-time
- Agile
- Communication skills
- Annual leave
- Employee discount
IT Manager
Devi Technologies —Birmingham
- £55,000 - £60,000 a year
- Full-time
- Hybrid work
- Continuous improvement
Quick apply
Brand Technology Manager
CH&CO —Birmingham
- £40,000 - £50,000 a year
- Full-time
- Hybrid work
- Presentation skills
- Travel
- Computer networking
- Employee assistance programme
- Employee discount
12d
IT Service Desk Manager
Mitchells & Butlers - IT —Birmingham
- Full-time
- Hybrid work
- Analysis skills
- Continuous improvement
- Analytics
- Annual leave
- Employee assistance programme
Quick apply
12d
Manager - Hotel Technology
Aimbridge Hospitality EMEA —Birmingham
- £69,000 a year
- Full-time
- Remote
- Hospitality
- Hotel
Quick apply
8d
IT Director – UK
Tony Gee and Partners LLP —Birmingham
- Hybrid work
- Computer Science
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
Technical Services Manager UK
SCC —Birmingham
- £55,000 - £60,000 a year
- Monday to Friday
- Hybrid work
- Azure
- Leadership
- Communication skills
Service Delivery Manager
SCC —Birmingham
- Monday to Friday
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Data analysis skills
Client Service Delivery, Sr Manager
Accenture —Birmingham
- Full-time
- AI
- Analytics
Modern Workplace - Digital Experience Lead
NTT Ltd —Birmingham
- Communication skills
Helpdesk Team Leader
Emcor —Nechells
- £34,280 a year
- Overtime
- Computer literacy
- Communication skills
- Employee assistance programme
- Referral programme
Quick apply

I want to receive the latest job alerts for information technology managers in four ashes, sts

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

information technology managers jobs near four ashes, sts

Customer Helpdesk Manager

Trades 247
Darlaston

Quick apply

Job details

Permanent | Full-time
£37,500 a year

Benefits

Free parking
Annual leave
Company pension
Sick pay

Qualifications

Facilities management
Team management
Customer support
Customer interaction
Rota coordination

Full job description

Trades247 is growing, and we're looking for a Customer Helpdesk Manager to lead the team that keeps our customers happy, day and night.

We're a 24/7 trades business, and our customer helpdesk is at the heart of how we deliver a great experience, whatever time our customers get in touch. We're now looking for an experienced Team Leader or Manager to take charge of our helpdesk team of 6 (and growing), own the rota that keeps cover running around the clock, and build a customer journey that's genuinely market-leading. This is primarily a Monday–Friday, 8am–5pm role, You will own the 24/7 rota and be the first point of contact if cover is ever needed, but you won't be working nights yourself.

What you'll be doing

Leading, coaching and developing our customer helpdesk team, currently 6 people and growing as the business expands.
Owning the 24/7 helpdesk rota and being the first point of contact should cover be needed.
Owning the end-to-end customer experience – every call, email and job logged, and every customer looked after.
Designing and delivering a customer journey strategy that sets us apart from the competition.
Managing day-to-day operations using our Job Logic system, keeping response times and service levels on track.
Reporting on performance and driving continuous improvement across the team.

What we're looking for

At least 3 years' Team Leader or Management experience, ideally within Facilities Management or a similar sector.
A track record of managing a customer service or helpdesk team, ideally with experience owning rota/shift cover for a round-the-clock operation.
Experience with the Job Logic system is preferred, but not essential.
A proactive, hands-on leader who's as comfortable coaching a team as they are shaping strategy.
You'll need to be able to work from our offices near Wolverhampton.

What's on offer

A salary of circa £37,500, dependent on experience.
A genuine Monday to Friday, 8am–5pm working pattern – no regular nights or weekends.
A company pension scheme, with employer contributions to help you plan for the future.
28 days' paid annual leave (inclusive of bank holidays) – a clear, guaranteed entitlement to properly switch off and recharge.
The full range of statutory employee protections – sick pay, parental leave and more – delivered by a stable, well-run employer.
The chance to build and shape a growing team, and genuinely influence the customer experience of a scaling business.

Sound like you? We'd love to hear from you – apply today.

*No agencies at this stage please

Pay: £37,500.00 per year

Benefits:

Company pension
Free parking
Sick pay

Experience:

Facilities management: 3 years (required)

Work Location: In person

Quick apply

Refine Your Search

information technology managers jobs in four ashes, sts

Customer Helpdesk Manager

Systems and IT Manager

Service Desk Team Leader

IT Service Desk Manager

Senior Procurement Manager - IT Products & Services

IT Support Manager

Senior Service Transition Manager

SAP Service Delivery Manager

Infrastructure and Operations Senior Manager

Change Control Manager

IT Manager

Brand Technology Manager

IT Service Desk Manager

Manager - Hotel Technology

IT Director – UK

Technical Services Manager UK

Service Delivery Manager

Client Service Delivery, Sr Manager

Modern Workplace - Digital Experience Lead

Helpdesk Team Leader

I want to receive the latest job alerts for information technology managers in four ashes, sts

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected