Customer insights Work, Jobs in Fowey, Con (with Salaries)

Customer Events and Communications Co-Ordinator
Ocean Housing —St. Austell
- £28,840 a year
- Full-time
- Organisational skills
- Communication skills
- Employee assistance programme
- Sick pay
5d
Housing Asset & Investment Manager
Cornwall Housing —Bodmin
- £45,312 a year
- Full-time
- Hybrid work
- Data analysis skills
- Analysis skills
- Team management
- Free parking
- Health & wellbeing programme
Quick apply
9d
Truro Harbour Master
Cornwall Council —Truro
- Weekend availability
- Team management
- Leadership
- Annual leave
- Employee discount
Talent & Organisational Development Lead
Plymouth Community Homes —Plymouth
- £64,444 a year
- Full-time
- Hybrid work
- Human resources
- In-person
- Leadership
- Health & wellbeing programme
- Annual leave
Quick apply
2d
Community, Participation & Volunteering Co-ordinator
National Trust —Saltash
- £14.16 an hour
- Weekend availability
- Organisational skills
- Communication skills
- Free parking
- Employee assistance programme
6d
Digital Media Assistant
Felber Creative Agency —Plymouth
- £26,000 - £33,000 a year
- Part-time
- Social media management
- In-person
- Free parking
Quick apply
Business Data Analyst
Ocean Housing —St. Austell
- £42,242 a year
- Full-time
- Analysis skills
- Organisational skills
- Communication skills
- Employee assistance programme
- Sick pay
3d
Talent & Organisational Development Lead
plymouthcommunityhomes —Plymouth
- £64,444 a year
- Hybrid work
- Human resources
- Leadership
- Annual leave
- Employee assistance programme
2d
Brand Ambassador
REL Field Marketing —Truro
- £14.34 an hour
- 10 hour shift
- Annual leave
5d
MULTIFUNCTIONAL SALES ASSOCIATE (8 hours, Plymouth)
Mango —Plymouth
- 8 hour shift
- Customer service
- Cash handling
- Employee assistance programme
- Employee discount
12d
Installs Admin Team Leader
Correct Contract Services Ltd —St. Columb
- £32,000 - £35,000 a year
- CRM software
- Administrative experience
- Continuous improvement
- Annual leave
- Employee assistance programme
Quick apply
2d
People Manager
Eden Project —Tywardreath ED
- £37,000 - £40,000 a year
- Full-time
- Writing skills
- Microsoft Office
- Presentation skills
Quick apply
Housing Assistant (IR&FI)
plymouthcommunityhomes —Plymouth
- £28,280 a year
- Call to connect
- Hybrid work
- Microsoft Word
- Administrative experience
- Communication skills
- Annual leave
- Employee assistance programme
5d
Operations Manager
Good Tuesday —Indian Queens
- Full-time
- Continuous improvement
- Training & development
- AI
- Employee discount
- Flexible schedule
Quick apply
Senior International Officer
Plymouth University —Plymouth
- £35,608 - £38,784 a year
- Full-time
- University
- Travel
- Recruiting
- Annual leave
- Employee assistance programme
11d
CRM Executive
Stripe & Stare Ltd —Plymouth
- £28,000 - £32,000 a year
- Full-time
- Hybrid work
- CRM software
- Marketing
- Data analysis skills
Quick apply
Territory Partner
Newcross Healthcare Solutions Limited (1) —Truro
- Up to £36,000 a year
- Full-time
- Hybrid work
- CRM software
- Customer service
Quick apply
Homeowner Account Manager
The Travel Chapter —Newquay
- £27,000 a year
- Weekend availability
- Data analysis skills
- Travel
- Communication skills
Quick apply
5d
Catering Sales Manager
Booker Group —St. Austell
- Full-time
- Business development
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
VM Team Manager
Matalan —Plymouth
- Full-time
- Planograms
- Organisational skills
- Training & development
- Annual leave
- Employee assistance programme
Quick apply

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Customer Events and Communications Co-Ordinator

Ocean Housing -
St. Austell

Apply Now

Job details

Full-time
£28,840 a year
5 days ago

Benefits

Cycle to work scheme
Company pension
Employee assistance programme
Sick pay
On-site parking

Qualifications

Stakeholder liaison
Event management experience
Tenant engagement
Content creation
Organisational skills
Customer interaction
Events management
Communication skills

Full job description

Join Ocean Housing!

Customer Events and Communications Co-ordinator

Location: Stennack House, St Austell
Hours: 37 per week (Mon-Fri)
Salary: £28,840 per annum
Contract: Permanent

Are you passionate about bringing people together, creating meaningful engagement opportunities and ensuring customer voices are heard?

At Ocean Housing, we're looking for an enthusiastic and organised Customer Engagement, Events & Communications Co-ordinator to help shape how we connect with our customers. This is an exciting opportunity to coordinate events, develop engaging communications and support residents to influence the services that matter most to them.

Working within our Tenant Voice & Engagement Team, you'll play a key role in delivering customer events, consultations, communications and involvement activities that strengthen relationships, build communities and help drive service improvements.

What you'll be doing:

You will coordinate a diverse programme of customer engagement activities, including:

Planning and delivering customer events, community sessions, tenant meetings and consultations.
Developing engaging customer communications, newsletters, website content and event materials.
Working with customers, colleagues and community partners to encourage participation and gather feedback.
Managing event logistics, schedules, resources and communications.
Capturing and analysing customer insight and feedback to help improve services.
Supporting digital engagement through surveys, virtual meetings and online feedback channels.
Maintaining accurate records and producing engagement reports and evaluations.
Helping ensure customer voices are reflected in decision-making and service improvement initiatives.

We're looking for someone who combines excellent organisational skills with a genuine passion for customer engagement.

You'll bring:

Experience coordinating events, engagement activities or community-based projects.
Strong written communication skills and the ability to create engaging content for a variety of audiences.
Experience working directly with customers, residents, tenants or community stakeholders.
Outstanding organisational skills, with the ability to manage multiple priorities and deadlines.
Confidence building relationships with colleagues, customers and external partners.
Strong IT skills, including Microsoft Office and digital communication platforms.
The ability to gather, analyse and present customer feedback and engagement outcomes.
A commitment to delivering excellent customer service and inclusive engagement opportunities.

Qualifications

Level 3 qualification or equivalent experience in customer engagement, communications, community development, events management or a related field.
Commitment to ongoing professional development.

Desirable

Experience within social housing, local government or community services.
Experience using surveys, engagement platforms or customer insight tools.
Knowledge of accessible and inclusive communication practices.
Experience producing customer publications, website content or social media communications.

What are our benefits?

We offer a supportive, flexible, and forward-thinking work environment with fantastic benefits:

27 days holiday + bank holidays
Professional membership fees paid
Company sick pay scheme
Workplace pension with death in service benefit
Home office work payment
Medicash health plan (including dental & optical)
Cycle to work scheme
Rewards & recognition programme
On-site parking
Employee assistance programme
Family-friendly policies

?? Key Dates:

Closing Date: Monday 7th September at Midnight
Interview Date: Thursday 17th September at Stennack House, St Austell

?? Ready to Make an Impact?

If you're committed to supporting communities and want a role full of purpose, we’d love to hear from you.

Please be aware - we may close this vacancy early if we receive sufficient applications—so apply soon!

Ocean Housing Ltd is a not for profit, charitable registered provider of social and affordable housing, with a stock of over 4,700 properties throughout Cornwall. We are part of the Cornwall Homechoice ‘Choice Based Lettings’ scheme.

At Ocean we believe affordable housing is not just about the buildings, but about the people who turn them into homes. We provide a wide range of services to our residents, helping them to make the most of their homes and the communities they live in.

Apply Now

Refine Your Search

customer insights jobs in fowey, con

Customer Events and Communications Co-Ordinator

Housing Asset & Investment Manager

Truro Harbour Master

Talent & Organisational Development Lead

Community, Participation & Volunteering Co-ordinator

Digital Media Assistant

Business Data Analyst

Talent & Organisational Development Lead

Brand Ambassador

MULTIFUNCTIONAL SALES ASSOCIATE (8 hours, Plymouth)

Installs Admin Team Leader

People Manager

Housing Assistant (IR&FI)

Operations Manager

Senior International Officer

CRM Executive

Territory Partner

Homeowner Account Manager

Catering Sales Manager

VM Team Manager

I want to receive the latest job alerts for customer insights in fowey, con

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