Global Merchant & Network Services brings together American Express' merchant and network-related businesses. This includes the management of our relationships across the globe with both the millions of merchants who accept American Express, as well as our partners in countries and territories that deliver card acceptance, issuance and innovation.
The Global Merchant & Network Services (GMNS) Product team leads the strategy, development, and operation of payment services across the American Express Global Network. The team is responsible for safely and securely processing approximately $1.9T in annual global transaction volume, while delivering innovative capabilities to issuers, acquirers, and merchants worldwide. Our remit spans network operations, enhancement of existing capabilities, new product innovation, and end-to-end partner lifecycle management. Through proprietary and third-party solutions, we enable secure, seamless transactions that create value for Card Members and partners around the world.
Reporting to the Senior Manager, SafeKey, the Associate, Digital Product Management will play a critical role in supporting the delivery of the Network’s digital payment authentication product. This role is an exciting opportunity for a talented individual to join a team responsible for SafeKey - an authentication solution that leverages the global industry standard, EMV® 3-D Secure, to detect and reduce e-commerce fraud through an extra layer of security when consumers shop online.
The individual will focus on supporting, developing and overseeing the growing control environment that SafeKey is required to work within. This will include the oversight and management of controls and testing; management of our Third-Party Lifecycle program (Alternate Practice); and advising/updating on new requirements
This is a fantastic opportunity for an individual who has previous experience in customer service roles and/or operational risk, who wants to join a team to develop their career within a team who manages a critical global product.
