Insurance account representative Work, Jobs in Freckleton, Lan (with Salaries)

Senior Administrator
Bambers Remedial Contractors Ltd —Blackpool
- £33,748 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
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Senior Administrator

Bambers Remedial Contractors Ltd -
Blackpool

Quick apply

Job details

Permanent | Full-time
£33,748 a year
1 day ago

Qualifications

Microsoft Word
Sage
Microsoft Excel
Microsoft Outlook
Customer service
Maintenance
Microsoft Office
Administrative experience
Construction experience
Communication skills
Office experience

Full job description

Senior Office Administrator – Adaptations & Fleet

Role Purpose

The Senior Office Administrator (Adaptations & Fleet) provides high-level administrative support to the Adaptations division and oversees day-to-day coordination of the company fleet. The role ensures efficient office operations, accurate project documentation, strong customer communication, and compliant management of vehicles.

This role supports Project Managers, Supervisors, Operatives and senior management, with responsibilities spanning document control, customer liaison, KPI management, fleet compliance, and general administration.

1. Customer & Tenant Support

Act as a main administrative point of contact for customers, tenants, and client representatives.
Respond to queries promptly and professionally.
Communicate key KPI information to customers where required
Maintain strong client relationships through reliable communication and consistent service.

2. Document Control & Project Support

Maintain well-organised project files, ensuring documentation for all Adaptations jobs is complete and audit-ready.
Prepare job packs including asbestos reports, schedules, and checklists.
Assist with printing, copying, binding, and preparing site files and handover packs.
Ensure documents are filed correctly in line with internal systems and compliance requirements.
Support managers and operatives with daily updates, documentation requests, and administrative queries.

3. KPI Monitoring & Reporting

Monitor, update, and amend customer KPI spreadsheets for Adaptations contracts.
Liaise with internal teams to obtain missing data or clarify discrepancies.
Communicate key KPI results directly to customers when required.
Maintain accuracy and consistency across reporting tools.

4. Communication & Inbox Management

Monitor shared inboxes and distribute or action emails in line with internal procedures.
Draft and send correspondence including quotations, booking-in letters, and customer updates.
Answer incoming calls and route them to appropriate staff.
Maintain clear, professional written communication at all times.

5. Purchasing & Supplier Administration

Raise purchase orders for materials and subcontracted services using Sage 50 Accounts.
Liaise with suppliers and subcontractors regarding orders, delivery dates, and queries.
Maintain accurate procurement records and support the PM/operational teams with purchasing information.

6. New Works Order Processing

Process new Adaptations jobs including:
Raising the job on spreadsheets and Sage.
Creating new job cards.
Ordering and processing asbestos surveys.
Updating job trackers and internal workflows.
Ensure all new jobs are set up correctly for smooth progression through operational teams.

7. General Office & Administrative Support

Provide day-to-day administrative support to Adaptations managers, supervisors and operatives.
Assist with ordering office stationery and supplies.
Support workflow during busy periods, including completing tasks outside normal scope where needed.
Contribute to the smooth running of the office and internal processes.

8. Fleet Management

Oversee daily coordination of the company fleet.
Order and manage fuel cards for all relevant staff and vehicles.
Carry out or schedule regular vehicle inspections and ensure reporting of any defects.
Book vehicles in for MOTs, services, repairs, tyre changes and warranty work.
Maintain accurate fleet records including mileage, driver assignments, inspection logs and compliance tracking.
Liaise with garages, leasing companies and insurance providers as required.
Ensure vehicles remain safe, roadworthy, compliant and properly documented at all times.

Skills, Knowledge & Competencies

Essential

Strong administrative experience in a busy office environment.
Excellent organisation and document-management skills.
Strong written and verbal communication.
High attention to detail and accuracy.
Ability to prioritise and manage multiple tasks simultaneously.
Proficiency in Microsoft Office (Word, Excel, Outlook).
Good problem-solving skills and initiative.
Experience handling confidential information.
Strong customer service skills.

Desirable

Experience with Sage 50 Accounts.
Experience in fleet administration or maintenance scheduling.
Experience within construction, adaptations, or social housing environments.

Hours & Location

Full-time, based at the Blackpool office. Desired hours per week 42.75-44.5/ hours.
Flexibility may be required during peaks (fleet deadlines, KPI cycles, year-end processes).

Pay: £33,748.00 per year

Work Location: In person

Quick apply

Refine Your Search

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