Channel manager Work, Jobs in Frenchay, Gls (with Salaries)

Customer Experience Manager
Zellis —Bristol
- Hybrid work
- Data analysis skills
- Analysis skills
- Communication skills
- Annual leave
5d
Channel Partnership Manager
RAC —Bristol
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Sales
- Annual leave
- Flexible schedule
Cider Maker & Operations Manager
Branch Cider —Bristol
- £30,000 - £40,000 a year
- Full-time
- Hybrid work
- Bar
- Quality control
- Mechanical knowledge
- Free parking
- Flexitime
Quick apply
Manager of Dedicated Implementations - EMEA
Ashby —Bristol
- £90,000 - £120,000 a year
- Full-time
- Remote
- Project management
- Travel
- Leadership
- Annual leave
Manager, Global Channel Marketing Programs
Thales —Bristol
- Full-time
- Travel
- Leadership
- Communication skills
- Annual leave
- Employee discount
8d
Sales and Commercial Manager
Cotswold Ingredients —Wotton-under-Edge
- Full-time
- CRM software
- Management
- Sales
Quick apply
9d
Business Line Lead (General Manager) - Sensing & Communications
Rowden —Bristol
- Full-time
- Hybrid work
- Sales
- Travel
Quick apply
14h
Head of Marketing
Bristol Bears —Bristol
- £55,000 a year
- Full-time
- Analysis skills
- Leadership
- Communication skills
- Free parking
- Store discount
Quick apply
1d
Senior CRM and Digital Content Manager
Good Energy —Chippenham
- £65,000 - £75,000 a year
- Full-time
- Hybrid work
- Leadership
- Annual leave
Quick apply
8d
Product Marketing Manager
Bupa Dental Care —Bristol
- Full-time
- Hybrid work
- Management
- Marketing
- Bachelor's degree
1d
Operations Manager
EMR Group —Sharpness
- Full-time
- Project management
- IT
- Annual leave
Quick apply
Senior Marketing Executive
Bupa Dental Care —Bristol
- Full-time
- Hybrid work
- Marketing
- Analysis skills
- Travel
1d
Transport Manager
Kinaxia Transport & Warehousing —Yate
- Full-time
- Management
- Employee discount
Quick apply
Resourcing Consultant
Sirona care & health CIC —Yate
- £32,073 - £39,043 a year
- Full-time
- Communication skills
- Annual leave
7d
Cluster Revenue Manager- Resorts
Delta Hotels by Marriott St Pierre Country Club —Chepstow
- Full-time
- Hotel
- Hotel experience
- Resort
Quick apply
7d
Online Trading Manager
RAC —Bristol
- Hybrid work
- Microsoft Excel
- Analysis skills
- Financial services
- Annual leave
- Flexible schedule
13d
Store Manager
Toolstation —Chepstow
- £31,459.09 a year
- Full-time
- Leadership
- Employee discount
9d
Floor Manager
JDSPORTS —Bristol
- Full-time
- Merchandising
- Supervising experience
- Leadership
- Employee discount
Quick apply
Project Manager (Digital, Data and Technology)
Avon and Somerset Constabulary —Portishead
- £47,046 - £58,249 a year
- Full-time
- Hybrid work
- IT
- Communication skills
- Free parking
9d
Business Development Manager
Good Energy —Chippenham
- £50,000 - £55,000 a year
- Full-time
- Hybrid work
- Business development
- Travel
- Communication skills
- Employee discount
Quick apply
13d

I want to receive the latest job alerts for channel manager in frenchay, gls

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Customer Experience Manager

Zellis -
Bristol

Apply Now

Job details

Permanent
5 days ago

Benefits

Annual leave
Company pension
Private medical insurance

Qualifications

Data analysis skills
Analysis skills
B2B
SaaS
Communication skills

Full job description

About the role

Help shape exceptional customer experiences that build trust and drive continuous improvement

We are looking for a Customer Experience Manager to join our team, supporting the delivery of a consistent, high-quality customer journey across all channels.

This is a pivotal role responsible for combining hands-on customer support, insight-driven analysis, and operational improvement to enhance the overall customer experience. You will work closely with the Head of Customer Experience and cross-functional teams to resolve complex issues, identify root causes, and implement meaningful improvements.

This is a hybrid role with an expectation to be in the office one day each week across any of our offices. Our offices are based in Peterborough, Watford, Bristol or Birmingham.

What you’ll be doing

In this role, you will:

Manage complex or high-sensitivity customer cases, ensuring effective and empathetic resolution
Analyse customer feedback and behavioural data to identify trends and opportunities for improvement
Support the optimisation of customer journeys, reducing friction and improving satisfaction
Contribute to process improvements, maintaining high-quality documentation, playbooks and knowledge base content
Generate insights through data analysis (e.g. CSAT, NPS, FCR), supporting reporting and decision-making
Collaborate with Product, Engineering and Operations to resolve issues and enhance customer outcomes
Support the adoption of automation and AI tools to improve efficiency and reduce customer effort

Skills & experience

We’re seeking a customer-focused professional who combines strong analytical capability with a passion for improving customer outcomes.

You’ll ideally bring:

Experience handling complex customer enquiries or escalations
Ability to analyse customer data and translate insights into actionable improvements
Strong communication skills, with the ability to engage effectively across teams
A structured, process-driven mindset with a focus on continuous improvement
Confidence working with performance metrics and reporting data
Experience within a B2B SaaS orgnaisation would be advantageous but not essential

Benefits & culture

At Zellis we create market-leading HR & Payroll products and services, to power exceptional employee experiences so that you and your people do better. Our multi-award-winning products pay over five million employees a year, with almost half (42%) of the FTSE 100, 50% of the top retailers and 30% of the top universities in the UK & Ireland as customers, making us the largest provider of Payroll and HR software and managed services.

Our vision is to be the clear leader in pay, reward, analytics, and people experiences. We're passionate about creating an environment where people want to join, belong to, and be part of a progressive organisation. Our values, which were defined with input from all of our 2,000 colleagues, we live and breathe every day:

Unstoppable together.
Always learning.
Make it count.
Think scale.

Our people are critical to our ongoing success; we’re proud of our inclusive culture that gives you the platform to grow, challenge the status quo and play a crucial role in further enhancing our market position as the leading provider of HR & Payroll software and services. With Zellis you’ll have the chance to stretch and challenge yourself in an environment that’s varied, flexible and hugely supportive.

We also love to reward and recognise our brilliant colleagues. As part of your benefits package, you’ll receive:

A competitive base salary.
25 days annual leave, plus your birthday off and the opportunity to buy additional holiday.
Private medical insurance.
Life assurance 4x salary.
Enhanced pension scheme with company contributions up to 8.5%.
A huge range of additional flexible benefits across financial & personal wellbeing, lifestyle & leisure.

Apply Now

Refine Your Search

channel manager jobs in frenchay, gls

Customer Experience Manager

Channel Partnership Manager

Cider Maker & Operations Manager

Manager of Dedicated Implementations - EMEA

Manager, Global Channel Marketing Programs

Sales and Commercial Manager

Business Line Lead (General Manager) - Sensing & Communications

Head of Marketing

Senior CRM and Digital Content Manager

Product Marketing Manager

Operations Manager

Senior Marketing Executive

Transport Manager

Resourcing Consultant

Cluster Revenue Manager- Resorts

Online Trading Manager

Store Manager

Floor Manager

Project Manager (Digital, Data and Technology)

Business Development Manager

I want to receive the latest job alerts for channel manager in frenchay, gls

Related Searches

Explore jobs in more locations

About the role

Skills & experience

Benefits & culture

Jobseeker tools

Employer Tools

Browse

Stay Connected