It Work, Jobs in Frenchay, Gls (with Salaries)

IT Service Desk Engineer
Bupa Dental Care —Bristol
- Full-time
- Hybrid work
- Microsoft Office
- IT
- In-person
7d
IT Support Analyst
Babcock International —Bristol
- £33,900 - £42,400 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Administrative experience
- Annual leave
- Employee assistance programme
1d
IT Service Desk Agent
TRG UK Ltd —Bristol
- £26,500 a year
- Full-time
- Software troubleshooting
- In-person
- Communication skills
- Free parking
- Sick pay
Quick apply
8d
IT Operations Associate
RentGuarantor —Bristol
- £25,000 - £28,000 a year
- Full-time
- Hybrid work
- IT
- Communication skills
Quick apply
17h
IT Support Engineer
Giacom —Bristol
- £26,250 a year
- Customer service
- Windows
- Communication skills
- Annual leave
Quick apply
Help When You Need It (HWYNI) Officer
Brunelcare —Bristol
- £26,114.32 - £29,289.65 a year
- Full-time
- Travel
- Annual leave
- Employee assistance programme
1h
IT Field Engineer – Based in Cardiff or Bristol
Renault UK —Bristol
- £35,700 a year
- Full-time
- Travel
- Organisational skills
- Annual leave
- Employee discount
IT Technician
Lighthouse Schools Partnership —Bristol
- £28,598 - £32,061 a year
- Full-time
- School
- Employee assistance programme
- Employee discount
8d
Band 4 IT Service Desk Analyst - Bath
Avon and Wiltshire Mental Health Partnership NHS Trust —Bath
- £28,392 - £31,157 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Outlook
- Windows
2d
IT & Security Analyst
One Big Circle —Bristol
- £28,000 - £32,000 a year
- Full-time
- Windows
- Travel
- Linux
Quick apply
2d
IT / DevOps Support Engineer
PlayStation Global —Bristol
- DevOps
- IT
- Linux
Quick apply
IT Support Technician
Vishay —Newport
- Microsoft Powerpoint
- Windows
- Microsoft Office
14d
IT Support Analyst
Atlas Copco Group —Bristol
- Hybrid work
- Azure
- Windows
- Microsoft Office
12h
IT Support Engineer
iCOMAT —Gloucester
- Customer service
- IT
- Communication skills
8d
IT Technician
Convey Law —Newport
- £30,000 - £35,000 a year
- Azure
- AWS
- Computer networking
- Annual leave
- Sick pay
Quick apply
IT Engineer - Schools - L1/L2 - North Somerset / Bristol Area - £27k to £30k
Soltech IT —Bristol
- £27,000 - £30,000 a year
- Full-time
- Azure
- Customer service
- Windows
- Free parking
- Annual leave
Quick apply
IT Apprentice - Bristol
Space Engineering Services Limited —Brislington
- Full-time
IT Support Engineer
Executive Jet Support Ltd —Chippenham
- Full-time
- SQL
- Computer networking
- SharePoint
- Free parking
- Employee assistance programme
Quick apply
18h
Service Desk Analyst
Leidos —Bristol
- £24,900 - £29,300 a year
- Full-time
- Customer service
- IT
- In-person
- Annual leave
- Work from home
5d
Assistant Customer & Technical Support Manager EPOS
Eposbuddy —Bristol
- £30,500 - £32,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Employee discount
Quick apply
13d

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IT Service Desk Engineer

Bupa Dental Care -
Bristol

Apply Now

Job details

Full-time
7 days ago

Benefits

Cycle to work scheme
Discounted gym membership
Private medical insurance

Qualifications

Microsoft Office
VoIP
ServiceNow
IT
Active Directory

Full job description

IT Service Desk Engineer

Full time, Permanent

Based in North Bristol/Hybrid working - 1-2 days a week in the office, 1 week in every 6 on-call

The Role

As an IT Service Desk Engineer, you will provide comprehensive technical support to customers, resolving hardware and software issues logged via our in-house ticketing system, ServiceNow.

Responsibilities

Follow standard Service Desk operating procedures; accurately log all Service Desk tickets using the defined tracking software ServiceNow.
Become familiar with helpdesk policies and services.
Become familiar with every team within the IT department and collaborate well to solve more complex problems.
Be willing to work on other duties as assigned by the IT Service Manager and IT Service Desk Team Lead.
To provide technical support via remote access, answering support queries and tickets onsite or via phone or email.
To maintain the gold standard of customer service for all support queries and always adhere to all service management principles.
To take ownership of user problems and be proactive when dealing with user issues.
Respond to enquiries from customers and help them resolve any hardware or software problems that are within our supported scope.
Support users in the use of computer equipment by providing necessary training and advice.
To allocate more complex service issues to our escalations team.
To arrange for external technical support where problems cannot be resolved in house.
Carry out on-call duties for P1 incidents – This is on a rota system and is for 1 week at a time. Between the hours of 18:00PM to 20:00PM Mon-Fri and all-day Saturday.

Skills/Experience

Working knowledge of Active Directory
Working knowledge of Office 365
Working knowledge of hardware troubleshooting (PC peripherals and imaging of PCs)
Light networking knowledge
Good understanding of VoIP phone systems (Horizon)

The benefits here are industry-leading, and we’ll be able to tell you more about them in the process (or jump to the benefits and rewards page on our careers site for a flavour). But here’s a snapshot:

25 days holiday, plus the option to buy more.
Discounts in over 7,000 retailers, discounted gym membership and discounted dental insurance (of course).
Health Trust - our bespoke employee private healthcare plan, providing healthcare cover with no medical underwriting for colleagues and their families.
Access to remote GP and nurse services, physiotherapy, and mental health support.
MyHealthcare Allowance, an annual allowance which is redeemable against a menu of Bupa healthcare products.
Early access to your earned wages through Wagestream.
Cycle to work scheme.
And many more, just ask…

If you or someone you know would be interested in working with a dynamic and expanding healthcare business, with lots of support on offer, great benefits and friendly teams, we would love to hear from you!

To find out more about working with us, find us on LinkedIn, Facebook and Instagram.

Here you’ll be welcomed. We champion diversity and we understand the importance of our people representing the communities and customers we serve. You’ll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose – helping people live longer, healthier, happier lives and making a better world.

Bupa takes pride in being a Level 2 Disability Confident Employer and will aim to offer an interview/assessment to disabled applicants who best meet the minimum criteria for the role. We are committed to ensuring you are treated fairly during the recruitment process and offer reasonable adjustments to anyone who may benefit from accommodations to the recruitment process.

Bupa Dental Care is an equal opportunities employer.

Apply Now

Refine Your Search

it jobs in frenchay, gls

IT Service Desk Engineer

IT Support Analyst

IT Service Desk Agent

IT Operations Associate

IT Support Engineer

Help When You Need It (HWYNI) Officer

IT Field Engineer – Based in Cardiff or Bristol

IT Technician

Band 4 IT Service Desk Analyst - Bath

IT & Security Analyst

IT / DevOps Support Engineer

IT Support Technician

IT Support Analyst

IT Support Engineer

IT Technician

IT Engineer - Schools - L1/L2 - North Somerset / Bristol Area - £27k to £30k

IT Apprentice - Bristol

IT Support Engineer

Service Desk Analyst

Assistant Customer & Technical Support Manager EPOS

I want to receive the latest job alerts for it in frenchay, gls

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