senior application support engineer Work, Jobs in frimley, sry (with Salaries)

Senior Application Support Engineer
DXC Technology —Reading
- Full-time
- Hybrid work
- Azure
- ERP systems
- Windows
- Life insurance
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- Engineering
- Bachelor's degree
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Senior Client Success Manager
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- Full-time
1d
Field Support Administrator
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- £27,081 a year
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- Google Suite
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Project Manager
Mitie —Camberley
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Senior Business Change Manager
SSE —Aldershot
- Customer service
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Senior Advanced Application Engineer - Operator Competency
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- Full-time
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Senior Software Validation Engineer
MDA Space —Farnborough
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Head of Engineering & Technical Assurance
North —Camberley
- Full-time
- Remote
- Communication skills
- Employee assistance programme
Manufacturing Engineer
FOX-VPS Limited —Camberley
- £40,000 - £50,000 a year
- Full-time
- Schematics
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- In-person
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11d
Senior Data Engineer
Allianz —Guildford
- £74,000 a year
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Senior Thermal Engineer
Expleo —Guildford
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Senior Frontend Engineer
Beyond Sports —Basingstoke
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- Full-time
- Hybrid work
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Quality Inspector
Quickparts —High Wycombe
- £35,000 - £40,000 a year
- Full-time
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Quick apply
Senior Software Validation Engineer
MDA —Farnborough
- Full-time
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Senior Data Engineer
The Royal Marsden NHS Foundation Trust —Sutton
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- Full-time
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- SQL
4d
Principal Software Engineer
CV Library —Fleet
- £1 - £999,999 a year
- Full-time
- Hybrid work
- System design
- APIs
- Communication skills
Quick apply

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Senior Application Support Engineer

DXC Technology -
Reading

Apply Now

Job details

Full-time
4 days ago

Benefits

Company pension
Life insurance

Qualifications

ITIL Certification
System administration
Azure
Operating systems
ERP systems
Microsoft SQL Server
SSRS
Windows
SQL
ITIL
ServiceNow
IT
Application support
Root cause analysis
Communication skills
Active Directory

Full job description

Job Description:

Location: Hybrid — Reading area (3-4 days on site per week)
Type: Full-time, Permanent
Clearance: High Level Clearance require

About DXC Technology

DXC Technology (NYSE: DXC) is the world's leading independent, end-to-end IT services company, helping clients harness the power of innovation to thrive on change. We serve nearly 6,000 private and public sector clients across 70 countries, delivering powerful next-generation IT services and solutions.

Working Pattern

Hybrid — up to 3-4 days on site per week
Rotating shifts: 7am–3pm / 9:30am–5:30pm
Potential for out-of-hours on-call support

The Senior Application Support Engineer Role

We are looking for a motivated Senior Applications Engineer to join our technical team to provide Applications Support to a major client for DXC.
This role will require a strong understanding of applications support. It will be a hybrid role with elements of office-based working in the Reading area and at home.
The role includes optimizing system performance, resolving complex production bugs, and mentoring junior staff.
Undertake service management and minor enhancement activities involved in the ongoing delivery of Application Management.
Provide application lifecycle technical expertise for the support, monitoring, troubleshooting, change and enhancement of packaged and/or custom applications in accordance with contractual terms and conditions and established technical standards such as CMMI and ISO.
Engage in and provide support for transition/transformation efforts.
Undertake the full range of Service Management functions required to ensure service delivery compliance to budget, quality standards and committed service levels on an on-going basis following operational policies and processes that are compliant with industry standards, such as ISO, and best practices such as Information Technology Infrastructure Library (ITIL).

Responsibilities

Performing early morning checks to ensure applications are healthy before the users log in.
Monitor, diagnose and resolve technical issues related to Windows desktop and server-based applications.
Own, troubleshoot, and resolve complex 2nd and 3rd line technical issues within agreed SLAs.
Plan and execute application upgrades, security patching, and impact analysis across Production and Non-Production environments.
Implement monitoring and continual service improvement to reduce ticket volume and optimize system reliability.
Provide guidance, training, and technical coaching to junior analysts.
Investigate Windows Event Viewer and Application log analysis to identify root causes of application errors.
Create and update "how to guides" and knowledge base articles for common fixes and internal processes.
Collaborate closely with other application engineers in the team as well as liaising with the client on a regular basis.
Work together with the applications team to identify and implement continual service improvement activities.

Key Skills

5 or more years of experience in application support, systems administration, or IT service desk environment.
Advanced analytical problem-solving and root-cause analysis.
Capability to thrive in high-pressure, live production environments.
Excellent communication skills and the ability to work in a team-oriented environment.
Microsoft certifications (e.g., Azure Fundamentals/Administrator), ITIL foundation, or vendor-specific CRM/ERP certifications are desirable.
The following technical skills would be beneficial:
- Understanding of ServiceNow or related ITSM tool
- Windows-based Applications experience
- Advanced SQL skills in SQL Server and knowledge of SSRS
- Active Directory
- Understanding of operating systems, cloud platforms and basic programming integrations
- Experience of Dynatrace or other monitoring tools
- Strong working knowledge of ITIL service management processes. ITIL V4 Foundation Certification is desirable

Benefits

DXC provide a comprehensive Flex benefits scheme including investment in development, Pension, Life Insurance, Health insurance, travel insurance, store vouchers/discounts, 25 days holiday and options to increase holiday and select benefits appropriate to you.

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf.

Apply Now

Refine Your Search

senior application support engineer jobs in frimley, sry

Senior Application Support Engineer

Opportunities in QinetiQ's Laser & Optical Engineering Teams

Infrastructure Services Engineer (Cross Domain)

Senior Manager & Chief Engineer, Interiors

Senior Client Success Manager

Field Support Administrator

Project Manager

Seasonal Lab Technician - SAR

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Senior Advanced Application Engineer - Operator Competency

Senior Software Validation Engineer

Head of Engineering & Technical Assurance

Manufacturing Engineer

Senior Data Engineer

Senior Thermal Engineer

Senior Frontend Engineer

Quality Inspector

Senior Software Validation Engineer

Senior Data Engineer

Principal Software Engineer

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