support analyst Work, Jobs in frimley, sry (with Salaries)

Customer Service Desk Analyst
M Group —Farnborough
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee discount
2d
1st Line Support Analyst
FluidOne —Camberley
- Full-time
- Azure
- Microsoft Outlook
- Customer service
- Employee assistance programme
Business Analyst
Cevitr Ltd —Farnborough
- £33,000 - £35,000 a year
- Full-time
- Analysis skills
- Organisational skills
- Agile
- Health & wellbeing programme
- Annual leave
Quick apply
2d
2nd Line Support Analyst
FluidOne —Camberley
- £30,000 - £35,000 a year
- Full-time
- Azure
- Windows
- Microsoft Office
- Employee assistance programme
Quick apply
Safeguarding Data Analyst & Administrator
Safeguarding —Crowthorne
- Part-time
- Data analysis skills
- IT
- School
6h
Junior Security Operations Centre (SOC) Analyst
M Group —Farnborough
- £25,000 - £32,000 a year
- Windows
- Scripting
- IT
- Annual leave
- Employee assistance programme
18h
Service Desk Analyst
Castle Trust Bank —Basingstoke
- Full-time
- Hybrid work
- Azure
- AWS
- Scripting
- Employee assistance programme
- Employee discount
Quick apply
Service Centre Team Leader
M Group —Farnborough
- Rotating shift
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee discount
4d
Customer Success and Support Analyst at everyLIFE Technologies
everyLIFE Technologies —Farnborough
- £27,000 a year
- Full-time
- Hybrid work
- Salesforce
- Microsoft Office
- Driving
- Free parking
- Health & wellbeing programme
Quick apply
8d
Finance Assistant
SC Johnson Lifestyle Brands —Frimley
- Full-time
- Microsoft Excel
- Microsoft Office
- In-person
- Flexible schedule
Business Analysis Manager (Edgewing)
BAE Systems —Frimley
- £70,000 a year
- Computer Science
- Bachelor's degree
9d
Manager, Support Operations
Infor —Farnborough
- Management
- ERP systems
- Data analysis skills
UKI Finance Analyst
Lenovo —Farnborough
- Full-time
- Microsoft Excel
- Bachelor's degree
- IT
- Free parking
- Life insurance
Graduate Customer Support Analyst
IDBS —Woking
- Full-time
- AWS
- Continuous improvement
- Mentoring
3d
Senior Monitoring Analyst
QinetiQ —Farnborough
- Full-time
- Azure
- Scripting
- IT
- Employee discount
Revenue Management Analyst
Avis Budget Group —Bracknell Forest
- £32,000 a year
- Hybrid work
- Spanish
- English
- Analysis skills
- Free parking
- Employee assistance programme
Quick apply
Program, Planning & Control Analysis (PP&C)
MDA —Farnborough
- Full-time
- Microsoft Excel
- Microsoft Office
- Bachelor's degree
- Employee assistance programme
- Life insurance
2d
1st Line support Analyst
Apcoa —Uxbridge
- Up to £26,000 a year
- 8 hour shift
- Windows
- Computer networking
- SharePoint
- Employee discount
Quick apply
SOC Analyst
CGI —Reading
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
Quick apply
Program, Planning & Control Analysis (PP&C)
MDA Space —Farnborough
- Microsoft Excel
- Microsoft Office
- Bachelor's degree
- Employee assistance programme
- Life insurance
2d

I want to receive the latest job alerts for support analyst in frimley, sry

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

support analyst jobs near frimley, sry

Customer Service Desk Analyst

M Group -
Farnborough

Apply Now

Job details

2 days ago

Benefits

Company pension
Employee discount

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Customer service
Computer literacy
Microsoft Office
Customer support

Full job description

Right across infrastructure, there’s a requirement to not only maintain, but also renew and reimagine. Whatever stage you’re at in your career, with us you’ll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive.

Service Desk Analyst (Customer Service Helpdesk) – Farnborough Business Park (Office based role) – 4 days on / 4 days off shift pattern (7am–7pm / 7pm–7am rotating). Customer service, triaging, inbound call handling, scheduling, 1st point of contact.

What you’ll do:

Act as the 1st point of contact for incidents, requests and queries via telephone, email, B2B and customer portals
Log incidents, requests and queries via a dedicated online customer portal
Provide excellent customer service and regular updates to meet agreed expectations
Coordinate and schedule Engineers or Field Engineering resources to customer sites
Maintain incident ownership through to resolution and meet SLA targets
Liaise with suppliers or vendors and escalate where necessary to ensure timely resolutions

Who you are:

Passionate about customer service and communication, acting as the first point of contact for IT-related issues, requests and incidents. This is a customer support role and not a technical troubleshooting position. Experience in customer service, retail, coordination or administration is welcomed, and training will be provided. You are willing, flexible, and proficient in Microsoft Office programs.

Key requirements:

Customer service, administration, coordination, retail or similar experience in a demanding environment
Computer literate with Microsoft Word, Excel, Outlook and Teams
Call handling or telephone-based customer service experience
Ability to work both independently and as part of a team
ITIL awareness (desirable but not essential)
Ability to commute to the Farnborough office

What we offer:

At Telent, we’re committed to creating an inclusive culture where everyone feels valued, supported, and able to thrive. We welcome applicants from all backgrounds and encourage diverse perspectives across our teams.

The additional benefits with this role:

26 days holiday, plus public holidays, and the option to buy or sell days annually
Company pension scheme
A range of family friendly policies
Occupational health support and wellbeing Portal
Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme.

We are guided by our values and behaviours:

Be Inclusive
Take Responsibility
Collaborate
Be Customer-focussed

Join us and help deliver critical infrastructure projects that make a real difference.

It’s an exceptional time to be a part of M Group.

#TelentTS IND3

Apply Now

Refine Your Search

support analyst jobs in frimley, sry

Customer Service Desk Analyst

1st Line Support Analyst

Business Analyst

2nd Line Support Analyst

Safeguarding Data Analyst & Administrator

Junior Security Operations Centre (SOC) Analyst

Service Desk Analyst

Service Centre Team Leader

Customer Success and Support Analyst at everyLIFE Technologies

Finance Assistant

Business Analysis Manager (Edgewing)

Manager, Support Operations

UKI Finance Analyst

Graduate Customer Support Analyst

Senior Monitoring Analyst

Revenue Management Analyst

Program, Planning & Control Analysis (PP&C)

1st Line support Analyst

SOC Analyst

Program, Planning & Control Analysis (PP&C)

I want to receive the latest job alerts for support analyst in frimley, sry

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected