it service manager Work, Jobs in frimley gu16 (with Salaries)

IT Service Delivery Manager
Castle Trust Bank —Basingstoke
- Full-time
- Hybrid work
- Project management
- Mentoring
- IT
- Annual leave
- Employee assistance programme
Quick apply
Head of IT Service Management
SNG (Sovereign Network Group) —Basingstoke
- £80,000 - £98,000 a year
- Full-time
- IT
- Communication skills
7d
IT Infrastructure Engineer up to £36,000 per annum, plus car allowance
APCOA PARKING (UK) LTD —Uxbridge
- Up to £36,000 a year
- Weekend availability
- Computer networking
- IT
- Employee discount
Quick apply
Service Delivery Manager
Unum Group —Basingstoke
- Full-time
Service Delivery Manager
FluidOne —Camberley
- Full-time
- Analysis skills
- Computer networking
- Employee assistance programme
Senior Programme Manager
QinetiQ —Farnborough
- Full-time
- Employee discount
14d
IT Environments Manager
NPL —Middlesex
Area ICS Manager (IT) | High Wycombe (United Kingdom) | Full-time (40 Hours) | Permanent
The Church of Jesus Christ of Latter-day Saints —High Wycombe
- Full-time
- English
- Master's degree
- Bachelor's degree
IT Support Services Agent
QinetiQ —Farnborough
- Full-time
- Azure
- Windows
- Microsoft Office
- Employee discount
IT Engineer
QinetiQ —Farnborough
- Full-time
- Engineering
- Windows
- No degree
- Employee discount
UI and UX Manager (Edgewing)
BAE Systems —Frimley
- From £70,000 a year
- Hybrid work
- Management
- IT
8d
IT Operations Apprentice
QA Apprenticeships —Farnborough
- £16,500 a year
- Full-time
- Azure
- Windows
- Microsoft Office
- Free parking
- Employee assistance programme
9d
Senior Product Owner
cinch —Hook
- £65,000 - £72,000 a year
- Monday to Friday
- Hybrid work
- Communication skills
- Negotiation
- Employee assistance programme
Quick apply
2d
Associate IT Engineer
QinetiQ —Farnborough
- Full-time
- Engineering
- IT
- Linux
- Employee discount
Operations Manager (IT, Facilities & Fleet)
Rainbow Trust Children's Charity —Leatherhead
- Up to £40,000 a year
- Microsoft Excel
- IT
- Communication skills
- Annual leave
- Employee assistance programme
3d
IT Project Manager
Air Charter Service —Surbiton
- Full-time
- Microsoft Word
- Microsoft Excel
- Project management
Quick apply
Principal Senior Technical Architect - IT Platforms
QinetiQ —Farnborough
- Full-time
- Travel
- IT
- Employee discount
Technology Manager
SSE —Reading
- £66,100 - £99,100 a year
- Full-time
- DevOps
- IT
- Leadership
- Employee discount
- Gym membership
4d
Senior Principal Engineering Lead
QinetiQ —Farnborough
- Full-time
- Engineering
- Leadership
- Employee discount
Test & QA Manager
University of Surrey —Guildford
- £58,225 - £69,488 a year
- Full-time
- University
- Annual leave
3d

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IT Service Delivery Manager

Castle Trust Bank -
Basingstoke

Quick apply

Job details

Full-time

Benefits

Annual leave
Company pension
Discounted gym membership
Employee assistance programme
Paid volunteer time

Qualifications

Technical support
Project management
ITIL
Mentoring
Project management methodology
IT
Root cause analysis
Leadership
Communication skills

Full job description

The opportunity

We are looking for an IT Service Delivery Manager to join us on the rewarding journey we’re taking here at Castle Trust Bank. As a fintech challenger bank, we provide specialist property mortgages, retail finance lending and savings accounts to a wide range of customers.

You will be responsible for delivering high-quality IT services across the organisation, managing internal Desktop and Application Support teams and overseeing third‑party IT suppliers. You will ensure services meet agreed SLAs, develop and maintain ITIL‑aligned processes, track performance through KPIs, and drive continuous service improvement.

Key responsibilities include:

Managing major incidents and root cause analysis,
Developing ITSM processes,
Effective management of the IT service desk and core systems teams,
Maintaining Service Improvement Plans, and;
Producing clear service performance metrics for the business.

Working arrangements

This role is offered on a hybrid basis, with a minimum of three days per week in our Basingstoke office and the remainder worked from home. If you prefer to work more days in the office, that’s equally fine.

What we are looking for in you…

Minimum requirements

Proven experience as an IT Service Delivery Manager;
Comprehensive understanding of ITiL (v3 minimum);
Proven leadership experience.

You will have proven experience in an IT Service Delivery Manager role, ideally from a technical background, with a strong understanding of Incident, Problem and Change Management (ITIL v4 Foundation desirable). You will have experience leading and mentoring technical support teams and managing third‑party suppliers, including service budgets.

Strong communication and stakeholder management skills are essential, along with a proactive, organised approach and the ability to manage changing priorities. Experience with project management methodologies is advantageous.

What’s in it for you…

As well as a competitive salary, we offer an annual performance related bonus (up to 10% of base salary) based on individual and company performance. In addition, a generous contributory pension scheme through Hargreaves Lansdown, life assurance, 25 days annual leave (plus bank holidays on top) with the option to buy/sell up to 5 additional days (terms apply). In addition, you will receive an extra day paid annual leave for Volunteering.

Wellbeing is also high on our agenda, and we offer healthcare benefits through Equipsme. In addition, all colleagues have free access to BHSF RISE EAP to support their health and wellbeing. We also offer free eye test vouchers and discounted gym membership, and if that’s not enough, we also offer season ticket travel loans (if applicable).

Caught your attention? If so, we’d love to talk to you and tell you more about what it’s like to work at Castle Trust Bank – The Place To Work!

Castle Trust Bank is an equal opportunity employer where we celebrate diversity and are committed to creating an inclusive environment for all our colleagues to thrive. We welcome applications from all and will not discriminate against any status/characteristic protected by law and will always base our decisions on merit.

We are proud to support people with disabilities and are committed to be a Disability Confident employer. If you are a person with a disability and meet the minimum criteria for the role you will be offered an interview. Should you require any reasonable adjustment to support you in your application for one of our opportunities, please contact [email protected]

Check out our careers page: https://www.castletrust.co.uk/careers/who-we-are

Quick apply

Refine Your Search

it service manager jobs in frimley gu16

IT Service Delivery Manager

Head of IT Service Management

IT Infrastructure Engineer up to £36,000 per annum, plus car allowance

Service Delivery Manager

Service Delivery Manager

Senior Programme Manager

IT Environments Manager

Area ICS Manager (IT) | High Wycombe (United Kingdom) | Full-time (40 Hours) | Permanent

IT Support Services Agent

IT Engineer

UI and UX Manager (Edgewing)

IT Operations Apprentice

Senior Product Owner

Associate IT Engineer

Operations Manager (IT, Facilities & Fleet)

IT Project Manager

Principal Senior Technical Architect - IT Platforms

Technology Manager

Senior Principal Engineering Lead

Test & QA Manager

I want to receive the latest job alerts for it service manager in frimley gu16

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