support analyst Work, Jobs in frome, som (with Salaries)

Application Support Analyst
Equisoft —Bath
- £27,000 a year
- Full-time
- Hybrid work
- Life insurance
8d
Support Analyst
Rotork —Bath
- Full-time
- Hybrid work
Quick apply
Information Analyst
South Gloucestershire Council —Yate
- £36,363 - £39,152 a year
- Part-time
- SQL
- Analysis skills
- Case management
- Annual leave
- Employee discount
4h
Business Data Analyst
Mayden —Bath
- £33,000 a year
- Monday to Friday
- Hybrid work
- Agile
- Annual leave
7d
Application Operations Support Analyst
Bank of Ireland —Bristol
- Full-time
- Hybrid work
- Oracle
- SQL
- Analysis skills
- Annual leave
- Employee assistance programme
Business Analyst (12-month Fixed Term)
University of Bath —Bath
- £38,784 - £46,049 a year
- Full-time
- University
- Business
- Annual leave
- Employee discount
9d
Bid Solutions Analyst
Babcock International —Warminster
- £45,000 a year
- Full-time
- Hybrid work
- Organisational skills
- Annual leave
Cyber Security Analyst
Leonardo UK Ltd —Yeovil
- £37,318 - £45,000 a year
- Full-time
- Hybrid work
- Organisational skills
- IT
- Referral programme
M365 Analyst
Buro Happold —Bath
- Azure
- Analysis skills
- SharePoint
- Employee assistance programme
- Employee discount
Security Operations Analyst
Ayvens —Bristol
- £30,000 - £40,000 a year
- Full-time
- Windows
- Computer networking
- Free parking
- Annual leave
14d
Business Analyst
Buro Happold —Bath
- Hybrid work
- Analysis skills
- IT
- Employee assistance programme
- Employee discount
Customer Service Advisor
Barclays —Yeovil
- £26,700 a year
- Weekend availability
- Customer service
- Administrative experience
- Banking
- Life insurance
Junior Digital Portfolio Analyst
Government Digital Service —Bristol
- £37,177 - £39,670 a year
- Full-time
- Hybrid work
- Administrative experience
- Presentation skills
- Annual leave
- Employee assistance programme
12h
Associate Business Analyst
Babcock International —Bristol
- £28,300 - £35,400 a year
- Full-time
- Hybrid work
- Analysis skills
- No degree
- IT
- Annual leave
4d
Business Analyst - Nuclear
Vulcain Engineering Group —Bristol
- IT
14d
Service Desk Analyst
Leidos —Bristol
- £24,900 - £29,300 a year
- Full-time
- Customer service
- IT
- In-person
- Annual leave
- Work from home
9h
IT & Security Analyst
One Big Circle —Bristol
- £28,000 - £32,000 a year
- Full-time
- Windows
- Travel
- Computer networking
Quick apply
14d
2nd Line Support Analyst
Sharp —Bristol
- Full-time
- Hybrid work
- Azure
- In-person
- Communication skills
- Life insurance
PMO Analyst - Nuclear
Vulcain Engineering Group —Bristol
- Civil engineering
- Microsoft Excel
Business Systems Analyst - Unit 4
Buro Happold —Bath
- Hybrid work
- ERP systems
- SQL
- IT
- Employee assistance programme
- Employee discount

I want to receive the latest job alerts for support analyst in frome, som

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Application Support Analyst

Equisoft -
Bath

Apply Now

Job details

Full-time
£27,000 a year
8 days ago

Benefits

Company pension
Private medical insurance
Life insurance

Qualifications

Microsoft SQL Server
Application support

Full job description

What is Equisoft? Equisoft is a global provider of digital solutions for the insurance and investment sectors, trusted by more than 300 of the world’s leading financial institutions. We offer a comprehensive ecosystem of scalable solutions that help our clients meet the challenges of digital transformation—driven by a business-centric approach, deep industry knowledge, cutting-edge technologies, and a multicultural team of experts located across North America, the Caribbean, Latin America, Europe, Africa, Asia, and Australia.

Why Choose Equisoft? With 950+ employees, we are a stable organization that offers career advancement and fosters a stimulating environment. If that’s not enough, then check out these other perks below:

Hiring Location: UK (Bath office)
The position is hybrid, 2 days at the office and 3 days remote (if needed)
Full-time Role
Salary: £27k

Benefits day 1: private medical insurance, life insurance, pension matched contribution, etc.
Number of hours per week: 37.5
Educational Support (LinkedIn Learning & Equisoft University)

Role: The Application Support Analyst reports to the Support Manager and works closely with the Infrastructure, Business Analyst and Development teams.

In this role you will develop expert knowledge of in-house developed software products. With this knowledge you will address customer queries and support issues by replicating problems, implementing workarounds whilst all the while pushing for resolutions that give the customer the best possible outcome.

This is an excellent opportunity for someone to develop their career in the financial services industry.

Your Day with Equisoft:

Provide customer support during the following support shifts:
- 0730 to 1600
- 0830 to 1700
- 0930 to 1800
Logging and resolution of functional and technical product support issues
Problem diagnosis including managing escalation of complex issues to SMEs, development, and infrastructure teams
Managing service communications and updates
Service monitoring and error log management
Creating and updating application documentation/knowledge base articles
Assisting with the formal testing of new client configurations

Requirements:

Technical

Experience of the use, support, or development of complex applications
Numerate or analytical degree
Experience of web-based applications

Soft Skills

Analytical and problem-solving skills
Ability to pick up and understand technical & business concepts
Willingness to learn
Excellent verbal and written communications skills
Accurate usage of grammar and meticulous attention to detail
Strong sense of organization and prioritization
Ability to multi-task in a rapid-paced environment
Enthusiasm for what we are trying to achieve and the self-motivation to make a difference
Reliable and dependable

Nice to Haves:

Knowledge of basic MS SQL server queries

If you don't meet all the requirements, we still want to hear with you!

Equisoft is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

or veteran status.

We thank you for your interest in our company and we guarantee that all submitted applications will be considered. Only those whose applications are selected will be contacted for interview purposes. By submitting your application, you consent to Equisoft collecting, using & storing your personal data in order to apply for a job and for Equisoft to analyze your application. Due to the nature of its products and services, Equisoft will perform thorough background checks prior to confirming one’s employment.

Apply Now

Refine Your Search

support analyst jobs in frome, som

Application Support Analyst

Support Analyst

Information Analyst

Business Data Analyst

Application Operations Support Analyst

Business Analyst (12-month Fixed Term)

Bid Solutions Analyst

Cyber Security Analyst

M365 Analyst

Security Operations Analyst

Business Analyst

Customer Service Advisor

Junior Digital Portfolio Analyst

Associate Business Analyst

Business Analyst - Nuclear

Service Desk Analyst

IT & Security Analyst

2nd Line Support Analyst

PMO Analyst - Nuclear

Business Systems Analyst - Unit 4

I want to receive the latest job alerts for support analyst in frome, som

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected