customer support coordinator Work, Jobs in fulham, gtl (with Salaries)

Customer Support & Order Coordinator | Mon-Fri
BUILDING MATERIALS WHOLESALE LTD —West Thurrock
- Up to £30,030 a year
- Full-time
- In-person
- Communication skills
- Free parking
Quick apply
Admin Support / Operations Coordinator (Online Pharmacy)SW19
Smartway Pharmaceuticals Ltd —London
- £24,420 - £30,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
Quick apply
2d
Sales & Admin Coordinator
Santoro Ltd —London
- £25,000 - £28,000 a year
- Microsoft Outlook
- Sales
- Customer service
- Employee discount
Quick apply
11d
Office Workflow Co-ordinator
Williams Lea —London
- £32,000 a year
- Full-time
- In-person
- Communication skills
- Referral programme
Resolution Coordinator
Peabody —London
- £38,592 a year
- Hybrid work
- IT
- Communication skills
- Time management
8d
Full-Time Junior Office & E-commerce Coordinator for a retail showroom In Kensington
Bio Fires (Gel Fireplaces Ltd) —Kensington and Chelsea
- £26,500 - £30,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- English
Quick apply
8d
Wholesale Customer Support Coordinator
Fred Perry Ltd —London
- Hybrid work
- Microsoft Excel
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Concierge Coordinator, Pre-Opening - The St. Regis London
Marriott International, Inc —London
- Full-time
- Hotel
- Administrative experience
- Organisational skills
- Employee assistance programme
- Sick pay
7d
Front of House & Office Coordinator
Saturn Fintech Ltd —London
- £30,000 - £35,000 a year
- Full-time
- Hospitality
- Customer service
- Travel
- Annual leave
- Gym membership
Quick apply
9d
Telecoms Provisioning & Customer Support Coordinator
Urbancoms ltd —London
- £26,000 - £30,000 a year
- Full-time
- In-person
Quick apply
4d
Customer Support Coordinator – Available NOW!
Energycentric —Romford
Training Operations Coordinator
British Airways —London
- Full-time
- Customer service
- Travel
- IT
1d
Office Coordinator
Campions —London
- £26,500 - £29,000 a year
- Full-time
- Microsoft Office
- Employee assistance programme
Quick apply
Customer Service & Cake Store Coordinator
EM CAKES —London
- £25,500 - £29,000 a year
- Full-time
- Hospitality
- Sales
- Customer service
- Store discount
- Paid training
Quick apply
14h
Customer Experience Coordinator
Michael Kors —London
- £30,000 - £35,000 a year
- Full-time
- Maintenance
8d
Ecommerce Coordinator
RIXO —London
- Hybrid work
- Employee discount
Business Coordinator
London Borough of Camden —London
- £38,923 - £43,749 a year
- Full-time
3d
Admin Coordinator
Reliance Facilities Management —London
- £25,000 - £29,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
4d
Customer Support Coordinator
Energycentric —Romford
Helpdesk Coordinator
CBRE —London
- Full-time
- Hospitality
- English
- Administrative experience

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Customer Support & Order Coordinator | Mon-Fri

BUILDING MATERIALS WHOLESALE LTD -
West Thurrock

Quick apply

Job details

Permanent | Full-time
Up to £30,030 a year

Benefits

Free parking
Company pension
On-site parking

Qualifications

Xero
HubSpot
Communication skills

Full job description

Mon-Fri, 8:00am-5:00pm
Full-time, Permanent

This is not a standard customer service role.

You'll be joining Brick Wholesale - one of the UK's leading online brick suppliers, selling to trade customers and developers nationwide. Bricks are a more complex product than most - different types, formats, suppliers, lead times, and delivery constraints - which means this role is a genuine mix of customer support, order management, logistics coordination, and problem-solving.

You'll own the full order journey from start to finish. That means processing orders, selecting the right suppliers, coordinating deliveries, resolving issues, and handling after-sales - all running simultaneously, every day.

The store opens at 8:00 am sharp. We expect everyone to be at their desk and ready before the doors open.

What You'll Be Doing:

Responding to customer post-sale enquiries - delivery updates, ETAs, order changes
Processing sales orders, purchase orders, and credit notes
Selecting the most suitable brick suppliers based on price, availability, and lead time
Coordinating deliveries and solving logistical challenges - access restrictions, timing, failed deliveries
Liaising with suppliers to manage orders and chase ETAs
Handling customer complaints - late, wrong, or damaged deliveries
Amending orders when customers request changes after purchase
Replying to customer reviews
Assisting with supplier invoice discrepancies
Maintaining accurate records across all systems

Order volume: 5–15 per day. Low volume - but each order involves real decision-making, supplier selection, and coordination. This is not a processing role.

What We're Looking For:

Clear, professional written and verbal communication
Strong organisation - you stay on top of multiple tasks without dropping things
Comfortable with numbers - pricing, supplier costs, credit notes
Confident across systems - you use tools to stay organised, not avoid them
Self-directed - you manage your own workload without constant direction
Calm under pressure - when priorities shift, you adapt rather than freeze
Ownership mindset - you see something through to resolution, not to the next person's desk.

Systems You'll Use Daily:

HubSpot (CRM)
Monday.com (workflow management)
Xero (accounting)

Confidence across multiple systems is non-negotiable. You don't need to know these tools on day one - but you need to pick them up quickly and use them properly.

This Role Is Not For You If:

You prefer highly repetitive tasks or step-by-step instructions for everything
You rely on close supervision to stay on track
You're uncomfortable working across multiple systems simultaneously
You find it difficult to adapt when priorities change mid-day
You left your last role because there was no growth opportunity, without being able to explain what you did to pursue it yourself.

What We Offer:

£30,030 salary
28 days holiday including bank holidays
Extra day off on your birthday
Company pension
Free on-site parking
Structured onboarding on our systems and products
Monday to Friday - no weekends
A direct, down-to-earth team in a fast-growing business

About Us:

We're Building Materials Wholesale - a fast-growing group of specialist online stores supplying building materials across the UK. Brick Wholesale is our dedicated brick store, supplying trade customers and developers with a wide range of bricks, blocks, and associated products at competitive wholesale prices through an online-first model backed by a hands-on support team.

Pay: Up to £30,030.00 per year

Benefits:

Company pension
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

customer support coordinator jobs in fulham, gtl

Customer Support & Order Coordinator | Mon-Fri

Admin Support / Operations Coordinator (Online Pharmacy)SW19

Sales & Admin Coordinator

Office Workflow Co-ordinator

Resolution Coordinator

Full-Time Junior Office & E-commerce Coordinator for a retail showroom In Kensington

Wholesale Customer Support Coordinator

Concierge Coordinator, Pre-Opening - The St. Regis London

Front of House & Office Coordinator

Telecoms Provisioning & Customer Support Coordinator

Customer Support Coordinator – Available NOW!

Training Operations Coordinator

Office Coordinator

Customer Service & Cake Store Coordinator

Customer Experience Coordinator

Ecommerce Coordinator

Business Coordinator

Admin Coordinator

Customer Support Coordinator

Helpdesk Coordinator

I want to receive the latest job alerts for customer support coordinator in fulham, gtl

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