Retail experience manager Work, Jobs in Fulham, Gtl (with Salaries)

Reception and Club Host
Rendall & Rittner —London
- £32,500 a year
- Weekend availability
- Hotel
- Front desk
- Employee assistance programme
- Employee discount
Head Of Customer Experience
Five Guys UK —London
- Up to £70,000 a year
- Hospitality
- Customer service
- Leadership
- Employee discount
Assistant Manager
Starbucks —London
- Weekend availability
- Leadership
- Store discount
- Employee assistance programme
Barista
Starbucks —London
- Weekend availability
- Hospital
- Store discount
- Employee assistance programme
ZARA HOME STOCKROOM SUPERVISOR KINGS ROAD
INDITEX —London
- Weekend availability
- Supervising experience
- Leadership
- Time management
Quick apply
Assistant Manager
Urban - BRA_209 —Kensington
- Full-time
- Leadership
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Team and Customer Experience Manager
House of CB —London
- £15.75 - £20.19 an hour
- Part-time
- Customer service
- Bachelor's degree
- In-person
- Employee discount
Quick apply
Zara Covent Garden Customer Experience Manager
INDITEX —London
- Weekend availability
- Sales
- Contracts
- Leadership
Quick apply
Retail Customer Experience Manager
CuddleThreadz Retail Ltd —London
- £60,000 a year
- Bachelor's degree
- In-person
- Business
- Gym membership
Quick apply
11d
Shop Manager - Fulham
Scope —Fulham
- £25,172.40 a year
- Weekend availability
- IT
- Annual leave
- Employee discount
7d
Customer Operations Manager
Hearst Media Services —London
- £50,000 a year
- Full-time
- Customer service
- Analysis skills
- Employee discount
13d
Studio Manager / EA
KOR MAISON —Chelsea
- £35,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Gym membership
Quick apply
General Manager - Samsung Experience Store
Partner Retail Services —London
- From £55,000 a year
- Full-time
- Management
- Retail management
- Leadership
- Employee discount
Quick apply
Guest Manager
QVC —West London
- Full-time
- Hybrid work
- Team management
- Leadership
- Annual leave
- Employee assistance programme
5d
PMO Manager
NextStep —London
- £80,000 - £100,000 a year
- Full-time
- Hybrid work
- PMP
- Analysis skills
Quick apply
Retail Sales Consultant - Harrods
ELEMIS —London
- Full-time
- Sales
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
Sales Assistant
Superdrug —London
- £9.95 - £13.15 an hour
- Weekend availability
- Sales
- Customer service
- Communication skills
- Store discount
- Employee discount
1d
Luxury Sales Professional - Westfield
Chisholm Hunter Ltd —West London
- Full-time
- Merchandising
- Retail sales
- Store discount
- Annual leave
Quick apply
Assistant Store Manager (Retail)
Boots —London
- Weekend availability
- Travel
- Leadership
- Employee assistance programme
- Employee discount
Retail Sales Assistant, Site Manager
Natural Herb Solution UK Ltd —London
- £16 an hour
- Part-time
- Sales
- Customer service
- English
- Employee discount
Quick apply
7h

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Reception and Club Host

Rendall & Rittner -
London

Apply Now

Job details

Full-time
£32,500 a year

Benefits

Company pension
Employee assistance programme
Employee discount
Referral programme

Qualifications

First aid
Front desk

Full job description

RECEPTION AND CLUB HOST

Rendall & Rittner • £32,500 • Chelsea Barracks • 2 days (07:00–19:00), followed by 2 days (09:00–21:00), then 4 days off.

ROLE OVERVIEW / DEVELOPMENT DETAILS

You will be the welcoming face of a world-class residential setting in Belgravia, where elegant architecture frames beautifully landscaped gardens. The development offers residents a calm, club-like environment with round-the-clock concierge, valet parking and exceptional amenities, including a spa, pool, fitness centre and business suites.

Set just a short walk from Sloane Square and Knightsbridge, with Victoria station within easy reach, this is a refined, service-driven environment. You will help create memorable everyday experiences for discerning residents and their guests, ensuring every interaction feels seamless, personal and polished.

ROLE EXPECTATIONS

You will run a polished front-of-house experience across reception and club spaces, greeting residents and guests, managing enquiries and coordinating bookings for amenities. You will work closely with concierge, valet and security teams to deliver smooth daily operations, immaculate presentation and swift resolution of issues. You will anticipate needs, protect privacy and elevate every interaction with warmth and discretion.

WHAT SUCCESS LOOKS LIKE

Residents and guests feel genuinely welcomed, known by name and consistently supported.
Club, spa, pool and business suite bookings run smoothly with zero double-bookings and timely room turnarounds.
Reception and amenity areas are pristine, well-stocked and set to brand standards at all times.
Enquiries are resolved on first contact wherever possible, with clear follow-up when needed.
Strong collaboration with concierge, valet and security ensures seamless, safe operations.
Accurate logs, handovers and reports keep the wider team fully informed.

HOW YOU'LL SPEND MOST OF YOUR TIME

Hosting at reception and in club areas: greeting, signposting and supporting residents and their guests.
Managing calls, emails and walk-up enquiries; scheduling amenity bookings and meeting rooms.
Setting up, resetting and presenting lounges, business suites and pool/fitness areas to a luxury standard.
Coordinating with concierge and valet on arrivals, deliveries and visitor access.
Monitoring stock levels (towels, refreshments, collateral) and raising replenishment or maintenance requests.
Keeping clear records of incidents, handovers and resident feedback.

WHO THIS ROLE IS FOR

You are a natural host who brings warmth, poise and impeccable personal presentation.
You stay calm under pressure, prioritise effectively and solve problems with initiative.
You respect confidentiality and handle sensitive situations with discretion and professionalism.
You’re a team player who communicates clearly and builds strong relationships across on-site teams.
You’re flexible to work shifts, including evenings, weekends and bank holidays when required.

EXPERIENCE THAT HELPS

Front-of-house or reception experience in luxury residential, five-star hotel or private members’ club settings.
Managing amenity or spa/fitness bookings and coordinating room setups or events.
Using booking, CRM or property management systems and handling cashless transactions.
Knowledge of health, safety and guest security practices; first aid training is a plus.
Additional languages or local area familiarity (Belgravia, Knightsbridge, Chelsea) to enhance guest support.

WHAT WE OFFER

24 Days Including Bank Holidays days holiday plus bank holidays
Enrolment into the Rendall & Rittner pension scheme
Employee assistance programme supporting family, health, money and work
Employee referral scheme
Team uniform* subject to development
Fully funded training and development opportunities
Access to discounts across travel, retail, fitness and entertainment

ABOUT RENDALL & RITTNER

Rendall & Rittner is one of the UK's most established and highly accredited residential leasehold property management companies, managing over 90,000 homes nationwide. Founded in 1990 on the belief that property management should be more professional, transparent and customer-focused, those principles still drive how we operate today as a founding partner of Odevo.

We are people-led and technology-enabled, investing heavily in our teams, systems and continuous improvement. Our standards are recognised through Investors in People Platinum, regulation by RICS and the FCA, and multiple industry awards, including Property Manager of the Year and Managing Agent of the Year.

HOW WE HIRE

Initial conversation with our talent team
Interview focused on customer service excellence, front-of-house hosting, scenario-based problem solving and teamwork with on-site colleagues

We aim to complete the process within two to three weeks and communicate clearly throughout.

INTERESTED?

Apply with your CV.

All applicants must be eligible to live and work in the UK. Documentary evidence of eligibility will be required.

Appointment is subject to a valid DBS check.

Apply Now

Refine Your Search

retail experience manager jobs in fulham, gtl

Reception and Club Host

Head Of Customer Experience

Assistant Manager

Barista

ZARA HOME STOCKROOM SUPERVISOR KINGS ROAD

Assistant Manager

Team and Customer Experience Manager

Zara Covent Garden Customer Experience Manager

Retail Customer Experience Manager

Shop Manager - Fulham

Customer Operations Manager

Studio Manager / EA

General Manager - Samsung Experience Store

Guest Manager

PMO Manager

Retail Sales Consultant - Harrods

Sales Assistant

Luxury Sales Professional - Westfield

Assistant Store Manager (Retail)

Retail Sales Assistant, Site Manager

I want to receive the latest job alerts for retail experience manager in fulham, gtl

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