Support engineer Work, Jobs in Fylde, Lan (with Salaries)

IT Service Desk Engineer
Infinium IT Ltd —Preston
- £25,875 - £28,000 a year
- Full-time
- Windows
- IT
- In-person
- Free parking
- Annual leave
Quick apply
Installation Engineer (Full Time)
Audiebant Ltd —Preston
- From £12.71 an hour
- Full-time
- Travel
- In-person
- Hand tools
Quick apply
3d
Graduate Support Engineer
BAE Systems —Warton
- £34,000 a year
- Master's degree
- Bachelor's degree
3rd Line IT Engineer
MCS Group —Ormskirk
- £45,000 - £55,000 a year
- 8 hour shift
- Continuous improvement
- In-person
- Free parking
- Employee discount
Quick apply
Support Engineer - Liverpool
Labman Automation —Liverpool
- £38,000 - £44,000 a year
- Full-time
- Analysis skills
- In-person
- Hand tools
Desktop Support Engineer-EUC
Allied digital service limited —Liverpool
- £26,420.00 - £28,000.10 a year
- Full-time
- Microsoft Outlook
- Customer service
- Microsoft Office
Quick apply
9d
Junior Project Planner
Ericsson —Blackpool
- Microsoft Powerpoint
- Microsoft Excel
- English
3d
Engineering Assistant
Foodpro —Wigan
- From £28,700 a year
- Full-time
- Maintenance
- In-person
- Hand tools
Quick apply
1d
Infrastructure Engineer
FluidOne —Chorley
- £50,000 - £60,000 a year
- Full-time
- Travel
- Computer networking
- IT
- Employee assistance programme
Quick apply
Production Line Leader - AM Shift 6am - 2pm
Expac (Preston) Ltd —Leyland
- £12.96 - £13.21 an hour
- Overtime
- Organisational skills
- In-person
- Leadership
- Free parking
Quick apply
Project Engineer
Mitie —Preston
- Full-time
- Engineering
- Microsoft Office
- No degree
10d
Graduate Airframe Engineer
BAE Systems —Warton
- £34,000 a year
- Master's degree
- Bachelor's degree
Manufacturing Quality Engineer
Chroma Engineering —Accrington
- Up to £50,000 a year
- Full-time
- Engineering
- Continuous improvement
- In-person
- Free parking
- Annual leave
Quick apply
1d
Graduate Systems Engineer
BAE Systems —Warton
- £34,000 a year
- Master's degree
- Bachelor's degree
- Business
Graduate Software Engineer
BAE Systems —Warton
- £34,000 a year
- Master's degree
- Bachelor's degree
Experienced Agricultural Service Engineer (L40 & PR3)
Clarke & Pulman —Burscough
- Full-time
- Customer service
- Power tools
- Construction
Quick apply
4d
IT Support Engineer
Ruby Energy —Fleetwood
- £25,000 - £27,000 a year
- Full-time
- Microsoft Access
- Microsoft Outlook
- SharePoint
- Free parking
- Annual leave
Orthotist
Lancashire Teaching Hospitals NHS Foundation Trust —Preston
- £39,959 - £48,117 a year
- Full-time
- Rehabilitation centre
- Care plans
3rd Line Infrastructure Engineer
VetPlus —Lytham
- Up to £40,000 a year
- Full-time
- ERP systems
- SQL
- Organisational skills
Graduate Aerospace Integration Engineer
BAE Systems —Warton
- £34,000 a year
- Master's degree
- Bachelor's degree

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IT Service Desk Engineer

Infinium IT Ltd -
Preston

Quick apply

Job details

Full-time
£25,875 - £28,000 a year

Benefits

Free parking
Annual leave

Qualifications

Microsoft Windows Server
Windows
IT support
IT
Communication skills
Active Directory
Help desk

Full job description

Role Details

Due to a truly exciting period of growth we are looking to recruit an enthusiastic and experienced Service Desk Agent, to join our team, based out of our Preston Head office

Location: Preston, Head Office

Salary: £25,875 - £28,000 (subject to experience)

Hours: 40 hours working 5 days out of 7

The Role:

We have an exciting opportunity for a Service Desk Agent to join our friendly and supportive Service Desk Team, and work within the core of our business. As the first point of contact with clients and customers you will provide a highly professional and responsive service to all callers. Dispatching calls and e-mails to engineers accurately within a timely manner whilst updating and amending information as changes occur.

A quote from a member of our Service Desk Team
“The team immediately made me feel welcome, it’s a friendly and supportive place to work, and since joining I have learnt so much. The role is challenging, with opportunities to learn new systems and technologies and progression routes within the company”.

The comprehensive package and benefits offered at Infinium includes.

Competitive salary from £25,875 up to £28,000
Competitive annual leave allowance with additional days accrued with length of service.
Extensive training and development opportunities with internal progression available.
Free home internet or Sim card, Wellbeing package including discounted gym, support towards optical and dental treatment and others, Paid Company Sick leave, Free parking, and regular team social events to name but a few.

As a Service Desk Agent your duties will include:

Provide excellent customer support responding to incidents & requests via telephone and the company ticketing system.
Create and handle service desk tickets through to escalation or resolution in line with SLAs and thresholds.
Telephony call workflow, ensuring calls are answered and routed efficiently.
Undertake scheduled daily tasks.
Check monitoring systems for incidents and warning, action or escalate as required.
Communicate to customers, the team and business when changes in process or customers occur.

To be successful in your application of Service Desk Agent you should be able to demonstrate:

Adaptive communication skills to best support customer needs
An ability to communicate clearly and effectively on multiple channels.
The Ability to work well as part of a team and build effective relationships.
Time and task management skills
An ability to liaise with technical experts.

Required skills, knowledge, experience and/or Qualifications include:

Good clear telephony manner – (Essential)
Use of incident or ticket management systems – (Essential)
Good written communication skills – (Essential)
Desktop IT knowledge – (Desirable)

Pay: £25,875.00-£28,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

support engineer jobs in fylde, lan

IT Service Desk Engineer

Installation Engineer (Full Time)

Graduate Support Engineer

3rd Line IT Engineer

Support Engineer - Liverpool

Desktop Support Engineer-EUC

Junior Project Planner

Engineering Assistant

Infrastructure Engineer

Production Line Leader - AM Shift 6am - 2pm

Project Engineer

Graduate Airframe Engineer

Manufacturing Quality Engineer

Graduate Systems Engineer

Graduate Software Engineer

Experienced Agricultural Service Engineer (L40 & PR3)

IT Support Engineer

Orthotist

3rd Line Infrastructure Engineer

Graduate Aerospace Integration Engineer

I want to receive the latest job alerts for support engineer in fylde, lan

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