Service advisor Work, Jobs in Galashiels, Scb (with Salaries)

Customer Service Advisor
Superlogo Ltd —Loanhead
- Full-time
- Sales
- IT
- In-person
- Free parking
- Employee discount
Quick apply
3d
Customer Service Advisor
SunbeltRentals —Loanhead
- Sales
- Customer service
- Computer literacy
- Annual leave
Quick apply
Customer Service Advisor (Maternity Leave Cover ~1 Year Temporary Contract)
Walker Slater —Loanhead
- £15.50 - £16.00 an hour
- Full-time
- Microsoft Word
- Microsoft Outlook
- Sales
Quick apply
9d

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Customer Service Advisor
Superlogo Ltd —Loanhead
As a customer service advisor, you’ll work closely with both customers and internal departments to ensure orders are processed efficiently and clients receive…
Quick apply
3d
Customer Service Advisor
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Proven experience in a Customer Service role, preferably handling in-bound order/sales enquiries where you have used your skills and experience to successful…
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Customer Service Advisor

Superlogo Ltd
Loanhead

Quick apply

Job details

Permanent | Full-time
3 days ago

Benefits

Free parking
Company pension
Employee discount
On-site parking

Qualifications

Sales support
Sales
IT
CorelDraw
Phone etiquette
Communication skills

Full job description

Customer Service Advisor

Location: On-site, Edinburgh

Job Type: Full-time, Permanent

Salary: Negotiable depending on experience

Drive Our Sales Success Behind the Scenes

At Superlogo, we’re delivering custom clothing people are proud to wear. As one of the UK’s leading suppliers of personalised clothing and workwear, our client base is diverse from individuals, schools, university and large corporate customers.

We’re on a mission to become the UK’s favourite personalised clothing supplier. To support that journey, we’re looking for a highly organised Sales Team Advisor to play a central role in keeping our fast-moving sales operations running smoothly.

The Role

As a customer service advisor, you’ll work closely with both customers and internal departments to ensure orders are processed efficiently and clients receive excellent service at every step.

This role is perfect for someone who thrives in a fast-paced environment, enjoys problem-solving, and has an eye for attention to detail.

Key Responsibilities - Sales Support & Coordination

Be the go-to contact for sales team enquiries and support
Coordinate daily sales activities, including processing quotes and orders
Schedule and prioritise work across the business to meet client deadlines
Maintain accurate records of client interactions and order progress

Customer Service

Respond promptly and professionally to client queries via email and phone
Proactively update customers on their orders, timelines, and any changes
Help onboard new clients and guide them through our service offerings

Internal Liaison

Work closely with production, design, and logistics teams to ensure orders meet client specs and deadlines
Flag any delays or issues early and help implement solutions
Support team meetings with order updates, progress tracking, and reporting

Process Improvement

Identify opportunities to streamline our order and communication processes
Contribute to ongoing projects to improve customer experience and sales efficiency

What We’re Looking For

Previous experience in a sales support, coordinator, or admin-based role
Outstanding communication skills — verbal and written
Ability to multi-task, prioritise, and stay calm under pressure
High level of attention to detail and accuracy
Confident working across departments and managing workflows
IT literate
Knowledge of order management systems, Adobe Suite or CorelDraw a plus
A team player who’s also comfortable working independently

What We Offer

Competitive salary based on your experience
Company pension scheme
Staff discounts
Free on-site parking
A friendly, supportive team environment

The chance to grow with a business that’s rapidly expanding

Job Types: Full-time, Permanent

Benefits:

Company pension
Employee discount
On-site parking

Work Location: In person

Quick apply

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service advisor jobs in galashiels, scb

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