About us
Located in Milton Keynes, F&F Stores is a rapidly expanding E-commerce business that thrives on bringing licensed products from beloved brands like Disney, Marvel, Minecraft and iconic football clubs directly to your doorstep.
Our high-quality products include a wide range for the whole family, from toys and fashion to home accessories and beauty items, found on popular E-commerce marketplaces and our own e-commerce website.
Location: Office-based, in Milton Keynes
Contract: Full-time, Permanent
Salary: £30,000 - £32,000
Role Overview:
The successful candidate will be responsible for managing and optimising international logistics operations, ensuring products are moved efficiently, compliantly, and cost-effectively across global supply chains. Working across all our product categories, the role forms a key part of the wider Operations team, collaborating closely with sourcing, procurement, finance, inventory planning, and supplier management functions to ensure products are delivered on time, meet quality standards, and support the continued growth of the business.
Key Responsibilities:
- Coordinate international inbound and outbound logistics activities across multiple regions
- Manage shipment planning, ensuring timely movement of goods in line with production and delivery schedules
- Liaise with freight providers to secure efficient and cost-effective transport solutions
- Ensure full compliance with customs regulations, import/export controls, and international trade requirements
- Prepare, verify and maintain accurate shipping documentation aligned with destination country standards
- Monitor delivery performance against agreed KPIs and service levels
- Work closely with procurement and demand planning teams to align logistics with production schedules
- Maintain oversight of customs documentation and internal import/export records
- Support periodic audits relating to trade compliance and customs declarations
- Resolve cross-border logistics issues, including customs clearance challenges and transport delays
- Continuously review logistics processes to identify cost and efficiency improvements
Requirements
- Minimum of 3-5 years’ experience in logistics, supply chain, or freight coordination roles
- Strong background in international logistics operations within a textiles setting
- Proven experience managing import/export activity and global freight movements end-to-end
- Exposure to fast-paced, change-driven environments
- Experience working with MRP/ERP systems for stock and movement tracking
Skills & Competencies
- Strong understanding of international trade compliance, customs procedures, and shipping documentation
- Confident handling air, sea, and road freight logistics across multiple jurisdictions
- Ability to interpret and manage supply chain data within ERP/MRP systems
- Highly organised with strong planning and prioritisation skills
- Analytical approach with strong problem-solving capability
- Experience managing forwarder relationships and freight cost negotiations
- Competent user of Microsoft Office, particularly Excel for reporting and tracking
- Strong communication skills with the ability to coordinate across multiple stakeholders
Desirable Experience
- Supervisory or team leadership experience within logistics or supply chain
- Experience working within a textiles environment
- Proven track record of delivering continuous improvement initiatives
- Experience driving cost reduction and service improvement within logistics operations
Additional Information
- High level of integrity expected when handling sensitive or confidential information
- Role may require flexibility to respond to urgent logistics or production demands
Benefits:
- Casual dress
- On-site parking
- Regular social events including summer & end of year parties.
- Spontaneous employee well-being treats
- A day off for your birthday
- Vouchers at Christmas to shop with F&F
- Staff Purchases
- NEST Pension
- Private medical insurance with Vitality health with various benefits including discounts on a gym membership.
Please note: We do not accept unsolicited or speculative CVs from recruitment agencies. Any such submissions will not give rise to a fee or commission if the candidate is subsequently hired via direct application or an instructed recruitment partner.
Job Types: Full-time, Permanent
Pay: £30,000.00-£32,000.00 per year
Ability to commute/relocate:
- Milton Keynes MK1 1LH: reliably commute or plan to relocate before starting work (required)
Application question(s):
- Do you currently require employment sponsorship?
- Will you require employment sponsorship in the future?
Work authorisation:
- United Kingdom (required)
Work Location: In person
