Support services clerk Work, Jobs in Garforth, Wyk (with Salaries)

Customer Information Point Clerk - 12 month FTC
Northern Trains —Leeds
- £25,679 - £30,209 a year
- Weekend availability
- Travel
- Communication skills
- Employee assistance programme
- Employee discount
6d
Clerk to Governors
Leeds City Council —Leeds
- £28,598 - £31,022 a year
- Part-time
- Customer service
- Word processing
- Databases
- Annual leave
- Work from home
Transport Shift Manager (Days)
Moran Logistics —Leeds
- £35,000 a year
- 12 hour shift
- Customer service
- Team management
- In-person
- Free parking
Quick apply
2h
Optimisation Clerk
Alliance Healthcare —Leeds
- £13.54 an hour
- Full-time
- Data analysis skills
- Analysis skills
- Continuous improvement
11d
Purchase Ledger Clerk
JCT600 —Leeds
- Full-time
- Customer service
- Annual leave
- Referral programme
Quick apply
4d
Accounts Receivable Clerk
Advanced Supply Chain —Bradford
- £27,500 a year
- Full-time
- Hybrid work
- QuickBooks
- Financial services
- Free parking
- Health & wellbeing programme
Quick apply
13d
Casual Clerk - School Governor Service
City of Bradford Metropolitan District Council —Bradford
- £14.59 an hour
- Microsoft Word
- Computer literacy
- School
Waiting List Clerk
Mid Yorkshire Teaching NHS Trust —Dewsbury
- £25,760 - £27,476 a year
- Weekend availability
- Computer literacy
- Databases
- Conflict management
Cash Allocation Clerk
Univar Europe Ltd. —Bradford
- Analysis skills
- Organisational skills
- Time management
Transport Shift Manager
GXO Logistics —Doncaster
- Up to £37,000 a year
- Full-time
- Team management
- Communication skills
- Annual leave
- Employee discount
Warehouse Operations Clerk - Temporary Cover
Booker Group —Pontefract
- Temporary
- Organisational skills
- Warehouse experience
- Employee assistance programme
- Employee discount
Quick apply
6d
Paralegal - Employment
DAC Beachcroft —Leeds
- Hybrid work
- Writing skills
- Communication skills
Quick apply
Site Manager
Keepmoat Homes —Bradford
- Full-time
- Recruiting
- Employee assistance programme
- Employee discount
Solicitor - Finance Dispute Resolution
Flint Bishop —Leeds
- Full-time
- Writing skills
- Computer skills
- Communication skills
- Employee discount
Quick apply
Principal Technical Specialist - Water Team - Leeds
Thomson Environmental Consultants —Leeds
- Full-time
- Hybrid work
- Business development
- Team management
- Mentoring
- Free parking
- Annual leave
Quick apply
6d
Building Surveyor
Ridge & Partners LLP —Leeds
- Full-time
- AutoCAD
- Microsoft Outlook
- Contracts
Senior/Associate Mechanical Engineer
Rider Levett Bucknall —Leeds
- £45,000 - £85,000 a year
- Full-time
- Hybrid work
- Gym membership
Quick apply
14d

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Customer Information Point Clerk - 12 month FTC

Northern Trains -
Leeds

Apply Now

Job details

Fixed term contract
£25,679 - £30,209 a year
6 days ago

Benefits

Cycle to work scheme
Employee assistance programme
Free or subsidised travel
Employee discount

Qualifications

Internal department liaison
Customer support
Customer interaction
Communication skills

Full job description

Job Title: Customer Information Point Clerk

BUSINESS FUNCTION: Customer & Commercial - Stations

SALARY: £30,209 after full training & Probation period first 6 month £25,679

Grade ROLE TYPE: RSA

LOCATION: Leeds

HOURS: Full Time - 12 month FTC

Is being the go to source for customer information ‘Your Thing’?

We are seeking a dedicated and effective individual to join the Customer Information Point team. You’ll be passionate about contributing to a dynamic work environment by delivering exceptional customer service to our valued customers.

What you’ll be doing

As a Customer Service Assistant at the Customer Information Point (CIP), you’ll provide current, accurate and practical advice to customers at our stations. Your primary focus will be on assisting customers with their journey information, providing real time information of potential delays, fares, tickets and promotional offers. As well as answer queries around seat reservations and special requirements.

You’ll also ensure our porters are available to support the needs of customers requiring passenger assistance. Making sure they are aware of all relevant information needed to provide a high level of customer care and service.

If this sounds like your thing, we’d love to hear from you

Working in this role, you can expect your days to be filled with providing excellence customer service. Here is glimpse of what your day-to-day activities could include:

Providing exceptional customer service at all times
Offering accurate and timely travel information to customers
Being a focal point for customer inquiries and assistance
Support with Passenger Assistance on the station and from the booking system
Maintaining open communication with station staff, customers, and other departments.
Liaising with Station Team Leaders as needed

About you:

You are a self-driven individual who thrives in a dynamic customer-focused environment. Your strong interpersonal and communication skills allow you to provide impeccable customer service consistently. With a keen eye for detail, you're known for your organised approach to tasks and your ability to work independently. Your commitment to safety and your ability to adapt to change make you an invaluable addition to our team.

We’re also looking for the following:

Excellent ability to prioritise
Be customer focused to high standard
Be assertive, confident and alert
Have a high regard for health and safety
Be able to work to company rules, regulations and standards whilst under pressure
Be able to work shift patterns including evening and weekend

What’s in it for you?

Because we value our people and reward hard work, we’ve created a benefits package that we think you’ll love. So, you’ll be able to make the most of:

Opportunities to progress and grow - including comprehensive training schemes and a range of online learning courses.
Full Uniform for Frontline Facing Roles - our frontline people are the face of the business, so we provide you with a stylish and high-quality uniform.
Cycle to Work Scheme - save up to 42% on the cost of a bike, while also spreading your payments throughout the year.
Free Travel on Northern services - everyone who works at Northern, plus their partners/spouses and dependents, can travel for free right across our full network of services. *Certain eligibility criteria will apply.
Employee Assistance Programme - advice, support and useful information 24 hours a day, 365 days a year on everything from family issues to lifestyle matters.
Exclusive benefits with Northern Perks - enjoy retail discounts, instant vouchers, cashback, wellbeing support and much more.

You can find out more here.

Why Northern? We’re more than just a train operator. We’re the heartbeat of the North – connecting communities, creating opportunities, and driving sustainable growth. With 2,650 trains running daily, we’re on a mission to improve rail travel and enhance the customer experience while protecting the environment. Back in 1825, the first passenger train set off in the North of England, beginning a journey that would transform travel across the world. We’ve recently celebrated 200 years of the modern railway and, as we reflect on that legacy, our focus is now on the future as Great British Rail takes shape. Join us at this pivotal moment in rail history and play your part in our journey.

A place for everyone The best journeys happen when everyone feels welcome on board. At Northern, we don’t just move people from A to B - we’re building a team where everyone feels they belong. Our talent team can make reasonable adjustments to the process if that’s something you need. We're also a Level 2 Disability Confident employer, so if you meet the minimum criteria for the role, we’ll always offer an interview. We automate parts of our screening process to remove any unconscious bias and to make sure every application is treated fairly. All successful offers will be subject to a DBS check and a medical assessment. No matter your background, experience, or whether you call it a bap, barm, or cob… there’s a place for you here in the railway.

Apply Now

Refine Your Search

support services clerk jobs in garforth, wyk

Customer Information Point Clerk - 12 month FTC

Clerk to Governors

Transport Shift Manager (Days)

Optimisation Clerk

Purchase Ledger Clerk

Accounts Receivable Clerk

Casual Clerk - School Governor Service

Waiting List Clerk

Cash Allocation Clerk

Transport Shift Manager

Warehouse Operations Clerk - Temporary Cover

Paralegal - Employment

Site Manager

Solicitor - Finance Dispute Resolution

Principal Technical Specialist - Water Team - Leeds

Building Surveyor

Senior/Associate Mechanical Engineer

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