Receptionist
Location: Broughton Area Office, 449-451 Garstang Rd, Broughton, Preston PR3 5LN
Hours: 37.5 hours per week, Monday to Friday (0830 – 1630 hours)
Salary: This role is advertised as a Band 2 position, on successful completion of training and 26-week probationary period, the post will become ‘Corporate Receptionist’ and will be uplifted to Band 3.
We are seeking a professional, organised and welcoming Receptionist to join our facilities management team in Broughton, Preston. This is a key front-of-house role, acting as the first point of contact for visitors, colleagues and external contacts, and ensuring a high-quality, efficient and professional facilities management, reception and corporate telephony service.
You will provide a courteous and professional welcome to all visitors and callers, representing the Trust to the highest standards at all times. The role requires excellent communication skills, strong attention to detail, tenacity and the ability to multitask.
Key responsibilities include:
- To provide a high quality, professional reception and administrative service to visitors, colleagues and others; including corporate telephony and mail processes.
Management of meeting room and office bookings, including setting up of rooms for meetings.
To produce ID badges and order stock in line with trust procedures.
To diligently and methodically follow departmental procedures and record keeping.
Assist with the smooth running of the facilities management function of the site, including reporting of health and safety issues using agreed systems, collation of site occupancy data, and other tasks as directed.
Manual handling of items to distribute stock and resources across the site.
You will be well presented, approachable and customer focused, with a calm and professional manner both in person and on the phone. You will be confident in using IT systems, able to organise your workload effectively and switch between tasks with ease.
Essential requirements:
- Good IT skills, including Microsoft Office
- Excellent verbal and written communication skills.
- Ability to work independently and as part of a team.
- NVQ level 2 in Business Administration and/or Customer Care (or equivalent)
North West Ambulance Service NHS Trust provides 24 hour, 365 days a year accident and emergency services to those in need of emergency medical treatment and transport.
Our highly skilled staff provide life-saving care to patients in the community and take people to hospital or a place of care if needed.
We also provide non-emergency patient transport services for those patients who require non-emergency transport to and from hospital and who are unable to travel unaided because of their medical condition or clinical need.
Alongside the other emergency services, we also work to ensure the safety of the public and treatment of patients in the event of a major incident.
We also deliver the NHS 111 service in the North West. NHS 111 replaced NHS Direct in 2013. This service was introduced to make it easier for people to access local NHS healthcare services in England. It provides non-emergency medical help fast, and is available 24 hours a day, 365 days a year.
Visa sponsorship is not possible for this role for either candidates or existing employees. This role does not meet the eligibility criteria for Skilled Worker/ Health and Care Worker visas as set out at gov.uk. Graduate visa holders should have no expectation of long-term employment through sponsorship. Additionally, your visa conditions and validity period must allow you to work in the role question and for a suitable period to allow training and execution without requiring sponsorship.
Please ensure that you have read and understood the job description and person specification before applying.
