Service desk support Work, Jobs in Garstang, Lan (with Salaries)

IT Service Desk Engineer
Infinium IT Ltd —Preston
- £25,875 - £28,000 a year
- Full-time
- Windows
- IT
- In-person
- Free parking
- Annual leave
Quick apply
1d
Receptionist/Administrator
Lewis Mitchell Solicitors —Clitheroe
- £24,784.50 - £38,542.74 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
5d
Administrator
MWHTreatment —Preston
Field / Desk Hybrid Engineer - North West
Davies —Preston
- Full-time
- Remote
- Continuous improvement
- Employee assistance programme
- Employee discount
MSP Helpdesk & Projects Engineer (2nd/3rd Line)
Use IT Computers Ltd —Blackburn
- £33,000 - £40,000 a year
- Full-time
- Hybrid work
- Azure
- Analysis skills
- Scripting
Quick apply
12d
Service Desk Administrator
Lancashire and South Cumbria NHS Foundation Trust —Preston
- £25,760 - £27,476 a year
- Full-time
5d
Senior Systems Support Specialist
East Lancashire Hospitals NHS Trust —Lancaster
- £32,073 - £39,043 a year
- Part-time
- GP surgery experience
- Patient care
4d
Receptionist/Administrator
Jaaam Radiology Services Ltd Trading as Elixier Diagnostics —Preston
- From £12.71 an hour
- Part-time
- CRM software
- BLS Certification
- English
- Flexible schedule
Quick apply
3d
Service Desk and Operations IT Support Apprentice
East Lancashire Hospitals NHS Trust —Preston
- £15,600 a year
- Full-time
- Customer service
- Patient care
- IT
1d
Education Recruitment Consultant
Operam Education Group —Bamber Bridge
- £26,500 - £33,500 a year
- Temporary
- Communication skills
- Annual leave
- Sick pay
Quick apply
Community Host / Leisure Assistant.
Vivify Venues —Morecambe
- £10.85 - £12.71 an hour
- In-person
- School
- Free parking
- Referral programme
Quick apply
Software Support Engineer
Giacom —Nelson
- £26,250 - £28,000 a year
- IT
- Communication skills
- Annual leave
Quick apply
2d
Education Recruitment Team Manager
Operam Education Group —Bamber Bridge
- From £37,000 a year
- Full-time
- Mentoring
- Leadership
- Annual leave
- Sick pay
Quick apply
IT Support Engineer
Hudson Hill Consulting —Lancaster
- Up to £30,000 a year
- Full-time
- Azure
- Customer service
- Windows
- Free parking
- Health & wellbeing programme
Quick apply
IT Support Engineer
Ruby Energy —Fleetwood
- £25,000 - £27,000 a year
- Full-time
- Microsoft Access
- Microsoft Outlook
- SharePoint
- Free parking
- Annual leave
10d
Cash Desk Volunteer
British Heart Foundation —Cleveleys
- Employee discount
Principal Recruitment Consultant - Education
Operam Education Group —Bamber Bridge
- £28,500 - £37,000 a year
- Temporary
- Communication skills
- School
- Annual leave
- Sick pay
Quick apply
Guest Service Assistant
Hampton By Hilton Blackburn —Blackburn
- Up to £12.71 an hour
- Weekend availability
- Bar
- Hotel
Quick apply
7d
Receptionist/Administrator
Millenium Care UK —Worthington
- £14 an hour
- Administrative experience
- IT
- Employee assistance programme
Business Systems Specialist
Strongdor Ltd —Morecambe
- £35,000 - £45,000 a year
- Full-time
- SharePoint
- IT
- Annual leave
- Employee assistance programme
1d

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IT Service Desk Engineer

Infinium IT Ltd -
Preston

Quick apply

Job details

Full-time
£25,875 - £28,000 a year
1 day ago

Benefits

Free parking
Annual leave

Qualifications

Microsoft Windows Server
Windows
IT support
IT
Communication skills
Active Directory
Help desk

Full job description

Role Details

Due to a truly exciting period of growth we are looking to recruit an enthusiastic and experienced Service Desk Agent, to join our team, based out of our Preston Head office

Location: Preston, Head Office

Salary: £25,875 - £28,000 (subject to experience)

Hours: 40 hours working 5 days out of 7

The Role:

We have an exciting opportunity for a Service Desk Agent to join our friendly and supportive Service Desk Team, and work within the core of our business. As the first point of contact with clients and customers you will provide a highly professional and responsive service to all callers. Dispatching calls and e-mails to engineers accurately within a timely manner whilst updating and amending information as changes occur.

A quote from a member of our Service Desk Team
“The team immediately made me feel welcome, it’s a friendly and supportive place to work, and since joining I have learnt so much. The role is challenging, with opportunities to learn new systems and technologies and progression routes within the company”.

The comprehensive package and benefits offered at Infinium includes.

Competitive salary from £25,875 up to £28,000
Competitive annual leave allowance with additional days accrued with length of service.
Extensive training and development opportunities with internal progression available.
Free home internet or Sim card, Wellbeing package including discounted gym, support towards optical and dental treatment and others, Paid Company Sick leave, Free parking, and regular team social events to name but a few.

As a Service Desk Agent your duties will include:

Provide excellent customer support responding to incidents & requests via telephone and the company ticketing system.
Create and handle service desk tickets through to escalation or resolution in line with SLAs and thresholds.
Telephony call workflow, ensuring calls are answered and routed efficiently.
Undertake scheduled daily tasks.
Check monitoring systems for incidents and warning, action or escalate as required.
Communicate to customers, the team and business when changes in process or customers occur.

To be successful in your application of Service Desk Agent you should be able to demonstrate:

Adaptive communication skills to best support customer needs
An ability to communicate clearly and effectively on multiple channels.
The Ability to work well as part of a team and build effective relationships.
Time and task management skills
An ability to liaise with technical experts.

Required skills, knowledge, experience and/or Qualifications include:

Good clear telephony manner – (Essential)
Use of incident or ticket management systems – (Essential)
Good written communication skills – (Essential)
Desktop IT knowledge – (Desirable)

Pay: £25,875.00-£28,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

service desk support jobs in garstang, lan

IT Service Desk Engineer

Receptionist/Administrator

Administrator

Field / Desk Hybrid Engineer - North West

MSP Helpdesk & Projects Engineer (2nd/3rd Line)

Service Desk Administrator

Senior Systems Support Specialist

Receptionist/Administrator

Service Desk and Operations IT Support Apprentice

Education Recruitment Consultant

Community Host / Leisure Assistant.

Software Support Engineer

Education Recruitment Team Manager

IT Support Engineer

IT Support Engineer

Cash Desk Volunteer

Principal Recruitment Consultant - Education

Guest Service Assistant

Receptionist/Administrator

Business Systems Specialist

I want to receive the latest job alerts for service desk support in garstang, lan

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