JOIN OUR 5 STAR SPA TEAM
We are seeking a passionate and professional part time Spa Therapist to deliver exceptional guest experiences through high-quality spa and beauty treatments tailored to individual needs. You will create a relaxing environment, provide personalised care, and confidently promote spa treatments and retail products while maintaining the highest standards of service and professionalism.
Accountabilities:
Guest Experience & Service
Deliver exceptional five-star guest service in line with hotel standards.
Create a warm, relaxing, and personalised spa experience for guests.
Conduct guest consultations and provide tailored treatment recommendations.
Build positive guest relationships to encourage repeat business and loyalty.
Treatments & Technical Responsibilities
Perform a range of massage and beauty treatments to a high professional standard.
Provide aftercare advice and recommend suitable treatments and products.
Maintain treatment rooms and equipment to spa hygiene and presentation standards.
Sales & Operations
Promote spa treatments, packages, and retail products confidently.
Support reception duties including bookings, enquiries, and payments.
Maintain accurate guest records and follow spa operational procedures.
Health, Safety & Hygiene
Maintain excellent cleanliness, hygiene, and sanitisation standards.
Follow all health and safety regulations and spa procedures.
Personal Qualities
Passionate about customer service and creating memorable guest experiences.
Professional, warm, and personable with excellent communication skills.
Well-organised, flexible, and able to work both independently and within a team.
Maintains exceptional grooming and presentation standards.
Knowledge, Experience & Qualifications
Previous experience in a similar role within a luxury spa environment.
NVQ Level 3 in Beauty Therapy (or equivalent) or working towards it.
Skilled in massage therapies, facials, manicures, and pedicures.
Flexible to work evenings, weekends, and public holidays as required.
Benefits & Rewards
Competitive hourly rate, based on experience
Employee discount on dining and stays
On-site parking
Complimentary staff meals and uniform
Monthly Employee of the Month recognition
Gratuities (shared, monthly through Tronc)
Comprehensive training and clear opportunities for progression within the department.
